A CRM, built for local business.

Manage your customer data and conversation history in the same platform you use to gather reviews, payments, feedback, and more.

Do it all in Locom. Track it with contacts.

Easily give customers the local touch.

71% of customers get frustrated by an impersonal experience. Contact Profiles give the whole team a shared customer snapshot to do business like a local—without loads of manual work.

Leave your spreadsheets behind.

Save your team hours with a modern, actionable customer database that grows with every new contact. Search efficiently, organize customers on important attributes, and manage conversations or initiate payments all from one convenient place.

Leave your spreadsheets behind.

Save your team hours with a modern, actionable customer database that grows with every new contact. Search efficiently, organize customers on important attributes, and manage conversations or initiate payments all from one convenient place.

Double your success. Minimize the effort.

Create better audiences for your marketing in a few clicks. Personalizing even one attribute makes text marketing as much as twice as effective. That means 2x the customer response and 2x the revenue—every time you press send.

Meet a few of the 1,500+ businesses growing with Locom.

"Locom helps our customers with a seamless online to in-person transition. When a Webchat lead stops by to visit our hotel, the hotel room purchase average is higher, NPS averages higher, and the customer has a better overall experience."

GUILLAUME MARLY, MANAGING DIRECTOR

"We went from a 3.7 average star rating to 4.8. And that’s really because we’re able to easily send review requests through Locom."

GIANLUCA D'ANGELO, FOUNDER

Meet a few of the 1,500+ businesses growing with Locom.

"Locom helps our customers with a seamless online to in-person transition. When a Webchat lead stops by to visit our hotel, the hotel room purchase average is higher, NPS averages higher, and the customer has a better overall experience."