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Frequently Asked Questions

Everything you need to know about MedSpa Concierge — answered clearly.

MedSpa Concierge is built specifically for medical spas — not general salons or service businesses. We combine AI automation, lead management, marketing systems, payments, and analytics into one refined platform designed to increase revenue and reduce operational chaos.

No. Booking is only one part of the system. MedSpa Concierge is a full growth infrastructure platform that handles lead capture, nurturing, automation, AI conversations, payments, memberships, marketing campaigns, and executive analytics — all in one place.

Not at all. The platform is designed to be intuitive and user-friendly. If you want everything handled for you, our White Glove Launch add-on ensures complete professional setup.

It's your 24/7 digital front desk. The AI responds instantly to website chats, DMs, and calls, answers treatment questions, qualifies leads, books appointments, and follows up automatically — so you never miss revenue opportunities.

Yes. As your medspa grows, you can upgrade at any time to unlock additional automation and revenue features.

Yes. Our Professional and Elite plans include tools to manage recurring memberships, subscription billing, treatment packages, and automated payment reminders.

After purchase, our team sets up your entire system:

  • Workflows
  • Calendar
  • AI bots
  • Payments
  • Automations
  • Pipelines

You also receive 24-hour priority support during your launch phase to ensure everything runs smoothly.

No long-term contracts. You can cancel anytime. We believe our results should be the reason you stay.

Immediately. Most medspas are live within a few days. With White Glove Launch, your system can be fully configured and optimized even faster.

MedSpa Concierge is built specifically to:

  • Increase show rates
  • Reduce missed calls
  • Capture every lead
  • Automate follow-ups
  • Increase lifetime client value
  • Improve marketing ROI

When systems are structured properly, revenue growth becomes predictable.

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