Privacy Policy

TWH Logistics & Textile Solutions

(DBA of Tropical Wash House, LLC)

Effective Date: October 5, 2025

1. Overview

TWH Logistics & Textile Solutions (“TWH,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and safeguard information when you interact with our Website (www.twhlts.com) and its subdomains, services, and communications.

2. Information We Collect

We may collect the following types of information when you visit our Website or engage with us:

  • Personal Information: Name, email, phone number, organization, role/title, and address.

  • Business Information: Contract details, service requests, and project specifications.

  • Technical Information: IP address, browser type, device data, pages visited, and cookies.

  • Attachments & Submissions: RFPs, RFQs, SOWs, or other documents uploaded through forms.

3. How We Use Your Information

Your information may be used to:

  • Provide and improve our textile, laundry, and logistics services.

  • Respond to inquiries, proposals, and consultation requests.

  • Fulfill contracts and deliver agreed-upon services.

  • Send service updates, relevant communications, or compliance notices.

  • Ensure compliance with U.S. laws and procurement requirements.

  • Detect, prevent, and address fraud, security, or technical issues.

4. Sharing and Disclosure

We do not sell or rent your personal data. Information may be shared only with:

  • Service Providers: Payment processors, hosting providers, logistics partners.

  • Legal & Regulatory Authorities: When required to comply with law, regulation, or government requests.

  • Business Successors: In the event of a merger, acquisition, or organizational restructuring.

5. Data Security

We use reasonable technical, administrative, and organizational safeguards to protect your data against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain personal and business information only as long as necessary to:

  • Fulfill our contractual and service obligations.

  • Comply with legal, tax, or regulatory requirements.

  • Resolve disputes and enforce agreements.

7. Cookies & Tracking Technologies

Our Website may use cookies and similar technologies to:

  • Improve user experience and site navigation.

  • Monitor Website performance and analytics.

  • Personalize content and communications.

You may disable cookies in your browser settings, though some features of the Website may not function properly.

8. Your Rights

Depending on your jurisdiction (including GDPR/CCPA regions), you may have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of marketing communications.

  • Request restrictions on processing.

  • File a complaint with your local data protection authority.

To exercise your rights, contact us at [email protected].

9. Children's Policy

Our Website and services are not directed to children under 16. We do not knowingly collect personal information from minors.

10. Third-Party Links

Our Website may contain links to third-party websites. TWH is not responsible for the privacy practices or content of those external sites. We encourage you to review their policies.

11. Updates to this Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

For questions, requests, or legal concerns regarding these Privacy Policy, contact us at:

TWH Logistics & Textile Solutions
3800 Wendell Drive SW
Atlanta, GA 30336
Phone: 678-431-5483
Email: [email protected]
Website: www.twhlts.com

Company Info

TWH Logistics & Textile Solutions

3800 Wendell Drive SW, ATL, GA 30336

678-431-5483

Corporate Compliance

© 2025 TWH Logistics & Textile Solutions. All Rights Reserved.

Providing mission-critical laundry, linen rental, and textile logistics services for government, military, and healthcare institutions — and extending to hospitality, aviation, senior living, education, manufacturing, and correctional facilities across the U.S.

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