FAQ
Common questions and device specifications
About Microdermabrasion
What is Microdermabrasion?
Microdermabrasion, often referred to as microderm, is a cosmetic procedure popular in day spas, doctors’ practices, medical spas, and salons. During a microdermabrasion treatment, the dead, outermost surface of the skin is partially or completely removed by light abrasion to reveal glowing, younger-looking skin below.
The most popular and effective method for microdermabrasion uses aluminum oxide crystals, although the procedure can also be done with sodium bicarbonate crystals.
The Aluminum hand piece on our microdermabrasion devices sends a gentle stream of crystals toward the skin and vacuums off the removed dead skin cells and excess particles. Our Dermaglow® medical spa microdermabrasion equipment allows the crystals to come out only upon contact with the skin, so your treatment rooms stay clean and hygienic.
Known as the “lunchtime facial”, microdermabrasion is not painful and requires no anesthetic; additionally, its only post-procedure side effect is a pinkish skin tone which usually disappears within a few minutes or hours depending on the degree of abrasion that took place.
Microdermabrasion is commonly performed in conjunction with facial spa treatments, making it a profitable add-on to just about any facial treatment.
What are the key conditions that microdermabrasion can treat?
Microdermabrasion can be an excellent solution for a wide range of skin conditions, including:
- Fine lines
- Wrinkles
- Sun-damaged skin
- Acne and acne scars
- Scar remediation
- Excess oils
- Blackheads and whiteheads
- Enlarged pores
- Superficial age spots
Purchasing
What are the prices for your microdermabrasion equipment?
Our devices are affordably priced. We also offer refurbished devices at discounted pricing. They still include our lifetime warranty! Ask us about our 0% financing and leasing options. Contact us today for further details.
Do you have financing or leasing options?
We offer 0% financing with a manageable down payment, and no credit check. We also offer leasing options with interest rates based on your credit rating.
Do you sell medical spa microdermabrasion equipment?
Yes! Our Dermaglow 3 is the most powerful microdermabrasion device on the market, ideal for for use in the medical spa environment.
Do you have a trade-up program?
Yes! We offer an attractive trade-up program, so as your practice or business grows, we grow with you. For instance, if you purchase a Dermaglow® EST and later decide you want to upgrade to a Dermaglow® 3 we give you a at least $1,500 credit You pay only the difference between the Dermaglow® EST and the Dermaglow® 3. Simply send us your Dermaglow® EST and we will send you the more feature-rich Dermaglow® 3.
Using Your Device
Do I have to be a doctor to use your microdermabrasion devices?
Our Dermaglow® EST tabletop microdermabrasion unit, and our Dermaglow® 3 microdermabrasion equipment can be used by non-medical professionals and achieve excellent results.
Is there training for use of your microdermabrasion equipment?
Yes! Training is included with all of our devices purchased. Our thorough manual and training videos at www.dermaglow.com/training will be more than enough to set you on a successful path toward using our devices properly and effectively.
What happens if my microdermabrasion device breaks down?
Although Dermaglow® microdermabrasion machines are known for their sturdiness and robust manufacturing, there are rare occasions during which a client’s machine needs repair. If your Dermaglow® machine develops a mechanical or functional difficulty, there are two things you can do:
Call our toll-free technical support line at (888) 345-4569, ext. 3, between 8 a.m. and 5 p.m. PST, Monday through Friday. Our trained technical staff can usually resolve your issue over the phone quickly.
After you call, if you and the technician determine that the machine needs further repair or diagnosis, you can send the machine to us. Any repairs we make will be covered under your lifetime warranty (shipping costs are not covered under the warranty). Upon request, we will send you a free loaner machine so you can still operate your business while your machine is being repaired. You only need to pay the associated shipping costs.
What kind of crystals can be used with your microdermabrasion machines?
We offer medical-grade aluminum oxide as well as sodium bicarbonate crystals for our Dermaglow 3 microdermabrasion devices.
How much can I charge my clients for microdermabrasion treatments?
Though rates vary throughout the country, the range is typically between $100 per treatment up to $225 per treatment. Traditionally, a single treatment costs more than the per-treatment cost for a client who buys a series of treatments. For instance, you could charge $175 for a one-time treatment and $900 for a series of six treatments, so the per-treatment cost would be $150 if purchased as a package. We recommend that you check the market rate for microdermabrasion treatments in your specific area, determine the pricing at both medical and esthetic facilities, and make a decision based on your geographic location.
Other Questions
What is the warranty on your microdermabrasion units?
All of our microdermabrasion units are covered by a lifetime warranty. Because Aesthetic Solutions, Inc. has been a leader in microdermabrasion and skin care equipment since 1998, you can rest assured that our lifetime warranty will continue to back all of our Dermaglow microdermabrasion products.
Do you have references?
Yes! Besides having prestigious clients like The Mayo Clinic, the Cleveland Clinic, Elizabeth Arden Red Door Salons, Kaiser Permanente® Medical Centers, and Mario Tricoci Salons & Spas, we are also happy to provide you with references from our diverse medical and esthetic clientele upon request.
I have more questions!
If you would like more information about our medical spa microdermabrasion equipment, please contact us today. Our advanced skin rejuvenation technologies and outstanding customer service have made Dermaglow® the first choice among many respected skincare professionals.
Dermaglow is Leading The Way
Dermaglow® offers a full line of Microdermabrasion devices to meet the specific needs of the aesthetic or medical skincare professional. Each Dermaglow® device is designed from the ground up to offer the highest levels of efficacy, dependability, styling, and affordability.
Lifetime warranty
Easy purchasing options
Live customer support
Factory direct pricing
In business since 1998
Over 5,000 satisfied customers
DISCOVER WHY THE BEST CHOOSE DERMAGLOW
For Additional Support call (833) 368-9437
or visit our FAQ page to find answers to common questions.
Client Testimonial
“Wanted to let you know how much I love my Dermaglow Microdermabrasion Machine. In a few short months, my business has transformed. Microdermabrasion is my most popular service. Your equipment is both easy to use and highly effective. I also want to compliment your customer service and training staff. All things technical frighten me, but there has not been one moment when I felt alone with my questions. That kind of support (after the sale) is what creates “Raving Fans”. I would recommend your products and your company to EVERYONE considering Microdermabrasion services.”
- Bobbie
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