Julian Carle, CEO and Co-Founder of Synergen Group introduces you the the Synergen Leadership Podcast. Julian shares why he created the Synergen Leadership Podcast and what you can look forward to in upcoming episodes.

In episode 2 of the Synergen Leadership Podcast, Julian speaks with Amanda O’Brien, CEO of Xtreme Freight and Chairperson for the Supply Chain and Logistics Association of Australia. Amanda shares some of her challenges from when she first came into the business, and how she has been able to lead the company to success. Amanda also shares how she views leadership – and even turns the tables on Julian, asking him a few questions regarding his thoughts!

In episode 3 of the Synergen Leadership Podcast, Julian speaks with Richard Coleman, CEO of The Interchange. Richard talks about his journey with some very large corporations and some of the leadership challenges he faced at that level. He then goes on to discuss the different challenges of being in a much smaller business, with closer relationships with his staff and clients, and how he plans to grow his current business.

In episode 4 of the Synergen Leadership Podcast, Julian speaks with Colin Wilson, Managing Director and Founder of Key Business Advisors.In an open and frank interview, Colin takes us through his leadership journey, and talks about some of the challenging times he has had with his business, particularly when key people left, and how he responded to that as a leader.

The ability to establish a high performance culture in their team is one of the most important skills a leader can have. Effective leaders understand how the culture of a team directly influences the performance of a team.

In episode 6 of the Synergen Leadership Podcast, Julian speaks with Matt Tamplin, CEO of Waste Services Group. Matt talks about his experiences in leading a team of around 1,300 people with a budget of 500 million, and then leading a team of 25 and the different challenges that can pose.

In episode 7 of the Synergen Leadership Podcast, Julian speaks with Lauren Staley, Managing Director of Infolio Property Advisors. In this insightful interview, Lauren shares some of her experiences leading her team and growing her business. She also shares the perspective of being a young leader and the challenges that brings with it.

In episode 8 of the Synergen Leadership Podcast, Julian speaks with Anthony Jones, Group CEO of Linx Cargo Care Group. Anthony takes the time to share his journey with us from starting out as an operator within the business through to his current position where he is responsible for over 3800 people.

Special Content Edition with Julian Carle
John P Kotter is one of the world’s most respected thinkers and educators in the field of leadership and change. In 2006, he published a book, Leading Change, which has become one of the foundation texts in organisational transformation thinking. Since then, transformation has become one of the most important aspects of organisational management, driven by the rapid pace of change that technology and opportunity have brought.

In episode 10 of the Synergen Leadership Podcast, Julian speaks with Belinda Perisic, General Manager of Coulter Roache Lawyers. Belinda shares some of her experiences of being a very young leader when she started out working in some of Australia’s larger organisations such as Woolworths and Fonterra.

In episode 11 of the Synergen Leadership Podcast, Julian speaks with Richard Amon, CEO of Disability Sport & Recreation. Disability Sport & Recreation are a charity whose mission is to provide and promote positive health outcomes for people with a disability, through participation in sport and recreation.

In episode 12 of the Synergen Leadership Podcast, Julian speaks with Toby Hall, Group CEO of St Vincent’s Health Australia. St Vincent’s Health Australia has been providing health care in Australia for 160 years, and today is the nation’s largest not-for-profit health and aged care provider with an annual turnover of around 2.4 billion dollars, and approximately 24,000 employees.

Special Content Edition with Julian Carle
Coming to you by special request! In our third content episode, Julian Carle shares his 3 P Framework for LinkedIn for Leaders. Being a big fan and passionate user of LinkedIn himself, Julian couldn’t resist the request to deliver a podcast episode sharing how he uses LinkedIn, and what he believes are the essential do’s and don’ts on the professional social network.

In episode 14 of the Synergen Leadership Podcast, Julian speaks with Cris Massis, CEO of the Australian Physiotherapy Association. The Australian Physiotherapy Association (APA) is the peak body representing the interests of Australian physiotherapists and their patients. The organisation has almost 25,000 members and over 300 members in volunteer positions on committees or working parties.

In episode 15 of the Synergen Leadership Podcast, Julian speaks with Mark Peterson, General Manager of Fleet & Maintenance at Wettenhalls Transport. Wettenhalls is a family owned and operated business, which has been providing responsive, safe and innovative transportation solutions across Australia for over 90 years.

Special Content Edition with Julian Carle
In our next content episode, Julian takes you through the successful GROW Coaching model. A critical success component in effective workplace relationships is the ability to behave in the role of ‘manager-coach’, rather than simply ‘manager’. Adopting coaching as a management style requires managers to help other people unlock their potential and enhance their own performance. It’s about supporting people to learn instead of telling them what the answers are.

In episode 17 of the Synergen Leadership Podcast, Julian speaks with Warwick Sommer, Chief Operating Officer at Ampcontrol. Ampcontrol is a leader in electrical and electronic engineering across a range of industries, delivering integrated electrical, electronic and control solutions to improve safety and efficiency in mining, renewable, infrastructure and industrial applications.

In episode 18 of the Synergen Leadership Podcast, Julian speaks with Donna Jones, Group Manager Talent & Diversity at Transdev Australasia. Transdev are a leading public transport company. They have over 5,700 employees who operate train, bus, coach, ferry and light rail services across Australia and New Zealand. With partners in local government, public authorities and private companies, Transdev deliver over 145 million passenger journeys every year on over 2,050 vehicles and vessels.

In episode 19 of the Synergen Leadership Podcast, Julian speaks with Wendi Dawson, National Brand Manager at Victory Corporate Serviced Offices. Victory Offices is a leading provider of serviced, virtual and co-working office spaces. They currently have 11 locations on the Eastern seaboard of Australia and are rapidly expanding in Australia with plans to open sites overseas. With the motto ‘We mind your business’, Victory Offices is focused on the customer, and the prestigious 6 star service they offer their clients.

Special Content Edition with Julian Carle
Establishing and maintaining business relationships is a key component of leadership. Effectively managing many relationships can sometimes be an overwhelming job which some leaders fail to do well. It won’t matter what title you hold, what experience you have or what education level you achieved, if you can’t establish relationships with others you will never accomplish your work mission. Effective interpersonal work relationships are essential to job and career success and satisfaction.

Special Content Edition with Julian Carle
Establishing and maintaining business relationships is a key component of leadership. Effectively managing many relationships can sometimes be an overwhelming job which some leaders fail to do well.

In episode 22 of the Synergen Leadership Podcast, Julian speaks with Cameron Schwab, founder and CEO of Design CEO. Design CEO is focused on providing learning opportunities and experiences for senior people in business. Business often turns to the football codes when seeking to understand the key concepts of team, particularly, the role of leadership in terms of establishing a winning culture and executing a game plan. Built around the core principles of teaching mastery, the Design CEO programs seek to mirror the teaching expectations of elite sport and provides workshops and mentoring to support this.

In episode 23 of the Synergen Leadership Podcast, Julian speaks with Andrew Ford, CEO of Social Star. Based in Melbourne, Social Star is a digital marketing and personal branding management agency with a personal approach. Founded in 2013 by Andrew, a marketing expert & business coach who is also known as the “e-ttractionist”, Social Star has grown into a national business supporting hundreds of new business founders achieve their dreams of working in an area they are passionate about.

Special Author Interview
In episode 24 of the Synergen Leadership Podcast, Julian speaks with Michael Bunting, Leadership & Mindfulness author and coach. With an outstanding track record in his field, Michael is renowned as a world-leading authority on mindful leadership. Michael has trained and coached thousands of leaders – from CEOs to front-line managers.

Special Content Edition with Julian Carle
In Episode 25 of the Synergen Leadership Podcast, Julian introduces you to his book: Give Back. Lead Forward – Why every leader should be a mentor and have a mentor. Mentoring provides a way for both mentor and mentee to accelerate their leadership learning. Julian’s book covers building trust, giving feedback, resolving issues and the networking benefits mentoring brings. When you mentor a next-generation leader you are giving back and at the same time leading forward.

In episode 26 of the Synergen Leadership Podcast, Julian speaks with Chris Baker, Managing Director of Kallista Consulting – a business dedicated to increase performance and productivity through Lean and Six Sigma methodologies and techniques.

In episode 27 of the Synergen Leadership Podcast, Julian speaks with David Pich, Chief Executive of the Institute of Managers and Leaders. The Institute of Managers and Leaders (IML) is a non-profit Membership organisation with more than 11,000 Members. For 76 years they have been supporting professionals on their leadership journey in keeping with their vision – “Creating better managers and leaders for a better society”.

In episode 28 of the Synergen Leadership Podcast, Julian speaks with Phil M Jones, international business speaker and author of five international best-selling books. Phil entered the world of business at the tender age of 14. With nothing more than a bucket and sponge, he went from single-handedly washing cars at weekends to hiring a fleet of friends working on his behalf, resulting in him earning more than his teachers by the time he was 15. Soon after, at just 18, Phil was offered the role of Sales Manager at fashion retailer Debenhams – making him the youngest Sales Manager in the company’s history.

Special Content Edition with Julian Carle
Many studies have shown that the more styles a leader exhibits, the better. There are six basic styles of leadership; each makes use of the key components of emotional intelligence in different combinations. The best leaders don’t know just one style of leadership – they are skilled at several, and have the flexibility to switch between styles as the circumstances dictate.

In episode 30 of the Synergen Leadership Podcast, Julian speaks with Jaquie Scammell, customer service expert speaker and author of the book Creating a Customer Service Mindset. To transform the customer service culture in an organisation, to decrease complaints and increase compliments, Jaquie Scammell’s approach is simple and more human than introducing better processes and procedures. Jaquie teaches the frontline to care consistently about their customers by cultivating a service mindset supported with practical tools.

In episode 31 of the Synergen Leadership Podcast, Julian speaks with Elaine Jobson, CEO of Jetts Fitness. Elaine has worked in the health and fitness industry for over 20 years and has worked for some of the industry’s most well-known entrepreneurs including Mike Balfour, founder of Fitness First – which at the time was the fastest growing and largest chain of health clubs in the world.

In episode 32 of the Synergen Leadership Podcast, Julian speaks with Gus Seremetis, CEO of Cire Services. Cire Services is a community based not-for-profit organisation that provides nationally recognised education and training and offers a broad range of services; including accredited and non-accredited training, childcare services, services for older people and people with disabilities. Effective relationships and alliances and a strong connection to the community are at the core of Cire business.

Special Content Edition with Julian Carle
You need to build relationships with people so they get to know and trust you. Teams and organisations that lack trust quickly fall behind teams where people trust one another and trust their leaders. A good level of trust provides an environment for healthy risk-taking in relationships. The higher the level of trust, the more that people are willing to take career risks for their leader or for their organisation.

In episode 34 of the Synergen Leadership Podcast, Julian speaks with Olympic Hockey Gold Medallist, Mark Knowles. Mark’s hockey career has seen him play around the globe and win prestigious awards, including 4 Olympic Games medals, 4 Commonwealth Games medals and 3 World Cups. As former captain of the Kookaburras, Mark has also had the honour of being the flag bearer at the opening ceremony of the 2018 Commonwealth games where he played and won his final match with the Kookaburras before retiring.

In episode 35 of the Synergen Leadership Podcast, Julian speaks with John Baini, CEO and Co-founder of TruePillars. When TruePillars was launched in 2016, its co-founders wanted to build something that was unique and had the chance to make a lasting, positive impact on the Australian financial landscape. TruePillars is now Australia’s leading marketplace lending platform through which small and medium business borrowers can apply for loans and investors can bid on or purchase an investment in each loan they choose to select.

In episode 36 of the Synergen Leadership Podcast, Julian speaks with Sally Foley-Lewis, author of The Productive Leader. Sally is a Productivity and Leadership expert and has spent the last 20 years coaching, mentoring and developing people to be more productive through building their people and team skills and being more effective with their task management.

Special Content Edition with Julian Carle
Mentoring provides a way for both the mentor and mentee to accelerate their leadership learning. In this episode of the Synergen Leadership Podcast, Julian introduces you to some of the topics from his book about mentoring called Give Back. Lead Forward. Covering areas such as building trust, giving feedback, resolving issues and the benefits networking brings, Julian shares his thoughts on why every leader should be a mentor and have a mentor.

In episode 38 of the Synergen Leadership Podcast Julian chats with Anna-Lucia Mackay. Anna-Lucia is Managing Director of HCM Global and a leading consultant, speaker and commentator on global management trends and practices. She has been widely recognised through numerous industry awards and was a finalist for the prestigious Telstra Business Women’s Awards.

In episode 39 of the Synergen Leadership Podcast, Julian speaks with Lisa Stephenson, Author of Read Me First. Lisa is a global speaker, success coach, facilitator, MC, author and CEO of a global, Australian-based consulting firm. Lisa is a breath of fresh air, an authentic voice, and a powerful advocate for people to step up and go after what they (really) want in life and work. She’s about emotionally intelligent living and thriving in a time-poor, complex and challenging world.

In episode 40 of the Synergen Leadership Podcast, Julian speaks with Bianca Bowron-Cuthill, Head of Customer Success at Intuit Australia. Intuit is a business and financial software company that develops software for personal finance, small business, tax and accounting including QuickBooks. Founded in 1983, Intuit has over 9,000 employees in 20 locations across 9 countries. With revenue over $6.0 billion, Intuit is also featured on Fortune 100 Best Companies to Work, People Magazine Companies That Care and Forbes America’s Best Employers for Diversity.

Special Content Edition With Julian Carle
Resilient people not only survive and bounce back after a setback, they come back stronger and wiser. People who are highly resilient are excellent at finding the silver lining in any situation, and they excel in finding the lesson each negative experience has taught them and applying it in their future endeavours. Resilience enables us to better deal with workplace demands, especially when those demands arise from a constantly changing environment, priorities and workload. Resilient people do more of the things that help maintain that responsiveness.

In episode 42 of the Synergen Leadership Podcast, Julian speaks with Sue Barrett, Managing Director of Barrett Consulting. Established in 1995, Barrett is a full service advisory, consulting and education firm who specialise in helping people and businesses sell better. In her chat with Julian, Sue talks frankly and openly about her philosophies and views on leadership, sales and business. Sue discusses her passion in educating people on ethical, human-centred selling and how she came to establish and grow her successful business.

In episode 43 of the Synergen Leadership Podcast, Julian speaks with Lainer Tayler, Managing Director of HR Squad. Lainie is the founding Director of HR Squad – a boutique firm focusing on supporting small businesses or intact teams with best practice and simple HR solutions. Lainie has over 20 years experience working in large global and local organisations specialising in leadership development, talent management and generalist human resources. She has worked with some Australia’s most influential organisations including North Mining, adidas, GE, Country Road, Telstra and Asciano. However Lainie’s real passion is unlocking the potential in all leaders and has deep expertise in talent and leadership development.

In episode 44 of the Synergen Leadership Podcast, Julian speaks with Scott Eblin, author of The Next Level. Scott is president of The Eblin Group, a leadership development firm committed to helping executives lead and live at their best. As a recognized expert on leadership, global speaker, best-selling author, and executive coach, Scott works with many of the world’s best-known companies and organisations. Eblin is an honours graduate of Davidson College and holds a master’s degree in public administration from Harvard University. He has a certificate in leadership coaching from Georgetown University and was a 10 year faculty member of that program.

Special Content Edition with Julian Carle
Leadership does not come from your title. In fact, being named to a position is only the first and lowest of the five levels every effective leader achieves. To become more than a boss people are required to follow, you must master the ability to inspire and build a team that produces not only results, but also future leaders. Which level are you at as a leader? Which level do you aspire to be? Join Julian as he explores and explains the 5 Levels of Leadership which were developed by bestselling author and leadership expert, John C Maxwell.

In episode 46 of the Synergen Leadership Podcast, Julian speaks with Jason T Smith, author of Outside-in, Downside-up Leadership and Group Director of Back In Motion Health Group. Jason founded the Back In Motion Health Group from his garage in 1999. He now leads a team of more than 600 professionals in over 100 locations across Australia and New Zealand.

In episode 47 of the Synergen Leadership Podcast, Julian speaks with Anthony Williams, Founder and Director at Modus Leadership Development. Anthony is a Business Psychologist who has held senior leadership roles in management consulting firms. Specialising in Leadership Development and Sales Effectiveness, Anthony has over 10 years experience working with blue chip organisations across Asia Pacific and Europe.

In episode 48 of the Synergen Leadership Podcast, Julian speaks with Michelle Sales, author of The Power of Real Confidence. Michelle is a highly sought-after speaker, trainer, facilitator and coach who has helped thousands of senior leaders and their teams learn to show up as the best version of themselves, to build their confidence and influence with others, and to maximise their leadership and performance.

Special Content Edition with Julian Carle
Focus on the customer in business is not a new concept, however where the focus lies has changed over the years. Join Julian as he takes you on the journey of the customer – from Customer Service, through to Customer Experience (or CX as it’s commonly referred to), and where he thinks focus on the customer is shifting to next. Julian also introduces some frameworks and diagnostic tools to enable you to have a look at what you are currently doing, and where you can improve and add value to the customer and your connections in the future.

Season Finale
50 Episodes of a podcast is a great achievement, but more importantly, 50 episodes provide a lot of great conversations to learn from. Join Julian as he reflects on some of the key themes and messages he has learned from speaking with leaders and business authors throughout Season 1.

Jason Cunningham is Director and Head of Business Advisory at The Practice, a holistic financial services firm providing a full suite of Business Advisory and Personal Wealth Advisory services across business consulting, accounting, tax, financial planning, mortgage broking, insurance, and superannuation.

Jen Jackson is the author of How to Speak Human, A Practical Guide to Getting the Best From the Humans You Work With. Jen is also the Managing Director of Jaxzyn, a company who provide engagement consulting and communication design to pioneering corporate leaders who want to change the future of work. As Jen puts it, she spends her days chatting, caffeinating and strategising with co-conspirators (aka clients) from around the world. Making her way from farm to city, Jen champions humans of all stripes (and plaids).

Emma Bannister is the founder and CEO of Presentation Studio, as well as the author of Visual Thinking – How to transform the way you think, communicate and influence with presentations. Emma thinks in pictures and stories. She is an expert at transforming the written word into visual masterpieces that matter more. As a highly sought-after creative, workshop facilitator and keynote speaker, she is passionate about presentations and presenting big and beautiful ideas.

Join Julian in a special content episode as he shares his ideas on the importance of setting expectations as a leader. This is our first content episode for Season 2, and it is also the first content episode that has been specifically designed to be a part of our Curriculum Ecosystem. Setting expectations is one of the most important things a leader can do to make sure they are getting the most from their teams and importantly, from themselves. During the episode Julian explores the concept of setting expectations from 3 perspectives – Self, Manager and Team. He also encourages you to participate in some activities to help you set expectations this way.

Scott Stein is the author of Leadership Hacks – Clever Shortcuts to Boost Your Impact and Results. Scott is a certified speaking professional, mentor, CEO and Director who works with leaders to help them implement fast track strategies to improve results. He has worked with thousands of leaders from CEOs and front-line managers to small business owners to identify ways to make a difference to the people they manage and the tasks they undertake.

Jayne Ward is the Group Head of Performance, Remuneration & Payroll at Australia Post – an organisation which has over 35,000 employees. Jayne is passionate about making a difference by creating and implementing tailored strategies that work for the business by developing a values led culture, filled with high performing teams. In 2017 and 2018 Jayne achieved LinkedIn Power Profile status within the HR space, and has one of the most viewed profiles in Australia.

Donna McGeorge is the author of The 25 Minute Meeting – Half the Time, Double the Impact As Speaker, Author and Mentor, Donna McGeorge helps organisations, executives and leaders adapt to the disruption of the traditional working model and embrace both the now of work and future of work anywhere, anytime. She empowers managers to create work environments, interactions and relationships that engage employees and make them want to show up, play nicely, and get the work done.

Customers are the lifeblood of any business and we should always be looking at how we can stack the value we are providing to them. During this content episode, Julian will explore each of the 5 levels of Customer Value:
1. The product or service that you provide

2.The experience your customers have when they engage with you

3. The results your product or service delivers to them

4. Becoming a trusted advisor

5. Becoming a strategic partner

Jeremy Nichols is the author of The Power of Culture – How to transform your organisation through the one thing that is hard to overlook and difficult to shift. As the owner of the boutique consultancy Composure, Jeremy helps organisations to create cultures and develop their leaders to improve the growth and performance of their organisations, teams, and individuals.

Bryan Whitefield is the author of Winning Conversations – How to turn red tape into blue ribbon With over 30 years of experience across engineering, financial services and management consulting Bryan has helped thousands of executives achieve their goals. His passion is for making the difficult and complex doable. He has authored books on decision making and influencing, and has featured in The Weekend Australian, News.com.au, CEO World Magazine, CMO Magazine, HR Director and myriad other publications, podcasts and radio interviews.

Michelle Gibbings is the author of Career Leap – How to reinvent and liberate your career. As a recognised expert in organisational change and leadership, Michelle is passionate about working with leaders and teams to unlock high-impact choices so they accelerate meaningful progress, and are able to thrive in a complex, changing world.

Join Julian as he introduces part 1 of a special content series on Emotional Intelligence – Awareness of Self. Emotional Intelligence is becoming more and more accepted as a critical component of effective leadership and management and in today’s episode Julian explores how we can work towards being more aware of ourselves and the impact this can have on others.

Dr Karen Morley is the author of Lead Like a Coach – How to get the most out of any team. As an expert in coaching, collaboration and connected leadership Karen’s work focuses on the areas of leadership identity, transition and transformation, leadership styles, inclusive leadership, gender equity and unconscious bias. She works at individual, team and organisational levels with her purpose being to reset leadership.

Mike Adams is the author of Seven Stories Every Salesperson Must Tell. AS founder and CEO of The Story Leader, Mike helps their clients grow revenue by systematically leveraging the most important human communication mechanism – Story. Having worked for organistions such as Nokia, Siemens, Motorola and Spotless Group, Mike’s significant global experience and leading of sales teams has put him into a unique position where he is qualified to talk about all things sales and leadership. During the conversation Julian explores Mikes book in detail from a leadership lens.

Sandra Aloi is the founder and director of the Bureau of Business, a boutique PR, marketing, events & lifestyle agency. The Bureau of Business breathes new life into brands to create, refresh or re-position them, developing authentic brand stories and memorable visual languages to bring out their best. Sandra is a highly experienced professional with almost 20 years experience in protecting and enhancing the reputation of multinational organisations servicing markets in Australia, New Zealand, Asia Pacific and North American regions.

Join Julian as he introduces part 2 of a special content series on Emotional Intelligence – Awareness of Others. Emotional Intelligence is becoming more and more accepted as a critical component of effective leadership and management and in today’s episode Julian explores how we can work towards being more aware of others and the impact this can have on the way we lead.

Darrell Hardidge is the author of The 10 Commandments of Client Appreciation. AS founder and CEO of Melbourne based business Saguity, Darrell is passionate about working with businesses who are committed to providing exceptional client service. Saguity enables companies to define their unique point of difference from an independent market perspective and help businesses to create a new standard of KPI’s that connect team engagement, customer loyalty and turn revenue into a one number focus that everyone in the company understands and is committed to.

Travis Jones is the founder and CEO of Results Based Training (RBT) Gyms, a business with over 20 locations around Australia and overseas. He is also the co-founder and CEO of Attain Digital, which is a digital marketing agency already having great success in delivering big results for their clients. He is also the founder of Think Tank, a business coaching firm specialising in working with small businesses to grow and dominate their industries. In addition to these roles, he is also the founder of “If Not Now, Then When” a not-for-profit charity foundation with a mission to establish and maintain relationships and business hub’s to support entrepreneurs and other like-minded not-for-profit organisations throughout Australia. During the conversation Julian and Travis explore several different aspects of Travis’s leadership journey.

Toby Hall returns to The Synergen Leadership Podcast to share his thoughts and views on his leadership passion: Purpose. Toby is Group CEO of St Vincent’s Health Australia, the nation’s largest not-for-profit health and aged care provider. They operate six public hospitals, nine private hospitals and 17 aged care facilities in Queensland, New South Wales and Victoria. St Vincent’s Health Australia employs over 20,000 staff and has revenue in excess of $2B.

One of the biggest challenges all leaders face is making sure they are communicating effectively. It is one of the biggest complaints staff have – that their managers do not communicate effectively. It is also one of the biggest issues that our clients talk to us about. During the episode Julian introduces a straightforward process which looks at the process of communication.

Ashleigh Alsadie is the founder and CEO of The PromoDonna, a Melbourne based boutique agency which provides businesses with effective marketing communications programs aimed at generating new business opportunities and the acquisition of new clients. She is also the founder of Sales Sistas, a membership-based organisation and support network which enables women to implement effective sales and marketing strategies into their business.

Jo Burston is one of Australia’s most successful female entrepreneurs. She has launched six businesses – the standout being Job Capital which went from $0 to $40-million turnover in five years and has kept her on the list of Australia’s top 30 female entrepreneurs since 2013. Jo has worked in partnership with the Prime Minister and Cabinet and Office For Women as well as global brands such as Microsoft, Google, Ernst & Young, PricewaterhouseCoopers and Xero. Her most recent launch is www.startup.business which runs entrepreneurial Learning in Action programs for school-aged children both in curriculum and as school holiday programs in every state and territory in Australia.

Wendy Born is the author of The Languages of Leadership – How to use your words, actions and behaviours to influence your team, peers and boss. Wendy works with leaders and leadership teams to become more effective and productive by showing you how to remove all the ‘stuff’ that gets in your way. She can help you get cut through by effectively managing everyone you work with. She shows leaders how to become better by driving performance, increasing accountability, having higher quality conversations, building trusting relationships and working towards a clear common goal. Leaders who work with Wendy are able to engage in constructive conflict, be more collaborative within and outside of their business, and make better higher quality decisions.

One of the biggest challenges all leaders face, is not having the frameworks and understanding to deal with conflict in the workplace. Some leaders are naturally comfortable with this and some are not. Episode highlights include: • The differences between constructive conflict and destructive conflict. • Why many leaders do not resolve conflict and what the consequences of that are. • Bell & Harts Eight Causes of Conflict – diagnosing the root cause of conflict. • The process to resolving conflict and principles around mediating conflict resolution.

Evette Cordy is the author of Cultivating Curiosity – How to unearth your most valuable problem to inspire growth. Evette is a human-centred designer who innovates and creates using a unique blend of curiosity and creativity anchored in the framework of Creative Problem Solving. As the Chief Investigator at Agents of Spring, she helps organisations curiously seek out and creatively solve their customers’ most valuable problems.

Gabrielle Dolan is the author of Real Communication – How to be you and lead true. A highly sought-after keynote speaker, educator and author, Gabrielle has worked with thousands of high-profile leaders from around the world and helped countless of Australia’s top 50 ASX companies and multinationals to humanise their communications. She holds a master’s degree in management and leadership, an associate diploma in education and training and is a graduate of the Harvard Kennedy School of Executive Education in both the Art and Practice of Leadership Development and Women and Power: Leadership in a New World.

Yu Dan Shi is the author of Come Alive – live a life with more meaning and joy. Yu Dan is known for helping professionals, executives and entrepreneurs find clarity in their life, career and business, so they can focus on what really matters and succeed with joy and meaning. In 2008, she was a senior executive with a young family and seemingly had it all. However, she felt stagnated and unhappy and she wanted to quit. She didn’t quit, instead, she began a search for answers.

Managing all the stakeholders in leadership and business is a significant challenge that many leaders face. In this episode Julian introduces content that we use in our face to face leadership programs around stakeholder management. This is our seventh content episode for Season 2, and it is also the seventh content episode of our Synergen Curriculum Eco-system. Episode highlights include: • What exactly is stakeholder management? • The principles of stakeholder management, and how you can apply them in a practical sense • The 5 Step process for engagement with practical exercises to help implement it • Barriers to effective engagement, and strategies for success

Shelley Flett is the author of The Dynamic Leader – Become the leader others are inspired to follow Shelley is a business and leadership trainer & coach who works with leaders to maximise efficiency and build high performance team cultures in organisations of any size. She has been doing this since 2015 after leaving a corporate career in customer service, operations and banking. During the conversation Julian explores Shelley’s book, The Dynamic Leader, in detail. Episode highlights include: • Why Shelley decided to write The Dynamic Leader • The spoken and unspoken problems leaders face • The Leadership Ladder – a tool Shelley has developed to allow you to reach the level of a dynamic leader • The importance of holding yourself accountable and the need to celebrate success

Anna Feringa is a Workplace Mental Health Consultant, speaker, trainer and Mental Health Program Strategist. Untreated mental health conditions cost Australian employers $10.9 billion every year according to Beyond Blue. Recent research by Safe Work Australia found more time at work is lost to mental disorders than any other type of injury or illness. As a Workplace Mental Health specialist, Anna supports employers by helping them see that embracing Mental Health in the workplace can help prevent injury and drive a great culture. She helps Australian businesses to go from fearful and confused, to confident and responsive when faced with Mental Health challenges in the workplace.

Lynne Cazaly is the author of ish – The Problem with our Pursuit for Perfection and the Life-Changing Practice of Good Enough. Lynne is obsessed with helping leaders lead their teams through transformation and change. This is about business agility, about helping people apply their ideas and adapting to what happens when those ideas are put to practice. Leaders become more capable, boost engagement with their staff and make decisions quicker. Lynne has delivered keynotes, workshops and sessions for leaders globally including Europe, USA, Asia & NZ and is also the author of another 6 books in addition to ish.

Networking is an essential component of successful leadership which many leaders struggle with. Join Julian as he introduces the concept of Genius Networking. Episode highlights include: • What exactly is Genius Networking? • The definitions of networking, including seven networking considerations • The 3 Step process for genius networking and how it can be implemented • How to follow through and network with purpose

Kieran Flanagan and Dan Gregory are the joint founders of the Impossible Institute and the authors of Forever Skills – The 12 Skills to Futureproof Yourself, Your Team and Your Kids. The Impossible Institute is a strategic think-tank that is designed to help leaders, teams and organisations be people smart and make change positive. Together, Kieran and Dan are the strategic and creative team behind the most successful new product launch in Australian history and have applied their considerable experience to social change programs for the United Nations in Singapore, to category re-inventions and innovation initiatives for the likes of Coca-Cola, Unilever, Bayer and News Corp.

Sandra Hills is the CEO of Benetas, a leading not-for-profit organisation with a mission to provide older Victorians, their families and carers with a full range of quality community-based services and residential homes and apartments. Sandra joined Benetas in 2009 with career experience in health, business management and public policy. Under Sandra’s leadership, Benetas has diversified its services to meet new and future demand with a specific focus on innovation, research, workforce development and sustainable fiscal growth.

Tony Holmwood is the author of Best Behaviour – Empowering managers and HR leaders to coach and align employee behaviours to supercharge growth. Tony is the founder of Outperf4m Consulting who offer a unique approach to improving business profitability by partnering with HR or management teams. Tony is passionate about human behaviour and people development. He is a commercially focused chartered accountant with substantial business performance experience in large local and global organisations. He is also a qualified motivational, behavioural and emotional practitioner. He has gained a solid appreciation that people drive business and in the absence of people, there is no profit. He has worked with organisations such as Bega, Fonterra, American Express and KPMG.

In many cases, organisations what higher levels of performance from their leaders, but they do not have the systems in place that support better performance. This is what makes leadership enablement so important. Episode highlights include: • What is leadership enablement? • Why leadership enablement so important and how it is practiced • Who owns leadership enablement? • A framework for exploring leadership enablement through both a people and process lens

Troy McKinna is the author of Brand Hustle – 4 Critical Foundations to Accelerate Brand Growth. Troy believes in the power of building brands because brands connect products and services with consumers. Brands strengthen P&Ls and drive growth. Brands attract the best talent and provide a beacon in the sea of choice. At his business, Agents of Spring, Troy builds brands by creating disruptive, consumer led products and services, by leveraging the creative problem solving framework. Troy helps organisations curiously seek out and creatively solve their customers most valuable problems. Problems, that once solved, create value for both consumers and organisations. The problems that motivate consumers to pay brands to solve.

Shane Hatton is the author of Lead The Room – Communicate a Message that Counts in Moments that Matter. Shane has spent more than a decade of his consulting and working in in-house marketing and communications gaining a deep appreciation of effective messaging that enables you to not only be heard but remembered. He spent seven years leading, speaking, coaching and mobilising volunteers in the not for profit sector where he was responsible for building and nurturing the health, growth and culture of a rapidly expanding membership. It’s this experience at the intersection of people, communication and leadership, along with his studies in business and psychology, that formed the foundation for his work today as a trainer, author and speaker to leaders and teams.

Julia Steel is the author of Buy-In – How to Lead Change, Build Commitment and Inspire People. Over the last two decades Julia has worked with leaders around the world to plan and execute strategy in their business. She knows that frameworks and PowerPoint are not enough to deliver results on their own. That success depends on the buy-in of people, their ability to deliver, and lead change. When organisations and people struggle to execute, it affects confidence at every level. Values like trust, passion, and integrity, are replaced with tension and frustration that ultimately deliver a lack of results.

Extend your view of what risk is. Managing risk from a safety perspective is important, however, we need to look beyond safety and explore areas such as customer risk, people risk and competitor risk. Episode highlights include: • How we view risk • A 4 Step framework for managing risk • The risk of relying on one customer – a case study from Synergen Group • How we can control risks and why we must always be thinking about risk

Gihan Perera is the author of Disruption by Design – Leading Change in a Fast Changing World. Gihan is a futurist, conference speaker, author and consultant who gives business leaders a glimpse into what’s ahead – and how they can become fit for the future. Since 1997, he has worked with leading thought leaders, change agents, business leaders and entrepreneurs, helping them with their strategy for thriving in a fast-changing world. Forbes magazine rated him the #5 Social Media Influencer in the world (and #1 in Australia) in his area of expertise. Gihan has always taken the lead in embracing emerging technologies and trends, from his university thesis in robotics and artificial intelligence, to leading a software development team building the infrastructure for the early Internet, founding one of Australia’s first Web development companies in 1996.

David Sharrock is the Managing Principal of Sharrock Pitman Legal, a thriving boutique Melbourne based commercial law practice where the credo is: ‘on your side’. David has over 40 years extensive business experience and provides business consulting to the owners and managers of small to medium enterprises. He also works with the executive and board members of not for profit organisations, advising on practical matters relevant to running their enterprises. A nationally accredited and experienced mediator and dispute resolution expert, David’s aim is to work with his clients on practical solutions to avoid the need for costly court proceedings.

Greg Smith is the author of Career Conversations – How to Get the Best from Your Talent Pool Early in his career Greg realised our motivations and behaviours determine the way in which we work with others, the way we lead, and whether we reach our career potential. In 2006 he completed his Masters in Career Development and later assisted Edith Cowan University in delivery of that program. Over a long and varied leadership career he has benefited from several major transitions. This included leading large international, merchanting and trading businesses at chief executive level, followed by leading various consulting businesses and finally, co-founding and leading the HR consulting firm, deliberate practice, as Managing Partner and CEO.

Join Julian in this Synergen Group Content Ecosystem episode, where he introduces you to the framework called the Johari Window. The Johari Window model is a simple and useful tool for illustrating and improving self-awareness, and mutual understanding between individuals within a group. The Johari Window model can also be used to assess and improve a group’s relationship with other groups. Synergen Group uses the Johari Window concept in some of our leadership programs, and the feedback from the participants has been very powerful. Participants have seen it as a very practical way to start building the relationships between those in the team.

Pamela Jabbour is the founder and CEO of Total Image Group, a uniform designer and manufacturer for some of Australia’s leading brands including Dan Murphy’s, Ford Australia and Fantastic Furniture. Pamela started Total Image group in 2005 straight after finishing university. To get the business started, Pamela jumped on the phone and made 100 phone calls a day for 12 months before she won her first customer. Her business really took off when she was invited to quote for one of the largest retailers in Australia who at the time had 30,000 employees. Pamela won the job and immediately Total Image Group began to grow as other brands started to enquire about the products and services they offered.

Q4 retention campaigns — year-in-review emails, loyalty offers, and early renewal incentives.

Where GHL is headed — AI agents, predictive automation, and what agencies need to prepare for.

Part 2 — optimising, scaling, and duplicating the niche funnel across new markets.

Your most asked GHL questions answered — rapid-fire edition covering 99 topics in one power session.

We made it to 100! A celebration episode recapping the biggest lessons, surprise guests, and what's coming next for the GHL Podcast community.