Ardent Innovations was founded with a simple but powerful goal: to make running your business easier in an increasingly complex digital world.

After decades of working inside large, fast-moving industries—including the airline industry, travel, banking and finance, customer service, and the business side of IT— Founder and CEO, Mike Santillan, saw the same challenge everywhere. Businesses were expected to move faster, respond instantly, and deliver better customer experiences, yet they were burdened by disconnected systems, manual processes, and constant operational pressure.

With over 30 years of experience, Mike understands how technology, operations, and customer experience intersect. He also understands the reality business owners face every day—limited time, rising expectations, and the need to grow without adding unnecessary overhead. Ardent Innovations was created to bridge that gap.

Ardent Innovations is a marketing automation and AI solutions agency based in Chattanooga, TN. We help businesses grow through smarter marketing, intelligent automation, and real customer follow-up systems.

We help business owners simplify operations and scale smarter by implementing AI-powered automation, Voice AI, reputation management, and intelligent marketing systems that work together seamlessly. Our solutions are designed to answer every call, protect brand reputation, automate follow-up, and convert more opportunities—without overwhelming business owners with more tools to manage.

Ardent Innovations is not just about automation. It’s about clarity, consistency, and control. We build systems that allow business owners to focus on what matters most while AI handles the repetitive, time-sensitive, and operational tasks behind the scenes.

At our core, we believe growth should be sustainable, technology should be practical, and AI should work for people—not replace them.

Smarter Marketing. Intelligent Automation.

Real Growth.