This Privacy Policy explains how DEFTAC ("Company," "we," "our," or "us") collects, uses, and protects your personal data when you visit www.excessiveforceexperts.com or engage with our services, including SMS messaging.
We collect the following types of information:
Personal Information: Name, phone number, email, and payment details (if applicable).
Usage Data: How you interact with our website and services.
SMS & Communication Data: Message interactions for compliance and customer service.
We use your information to:
Provide and improve our services.
Send SMS alerts, promotions, and important updates.
Comply with A2P 10DLC regulations for SMS messaging.
In compliance with A2P 10DLC regulations, we ensure that:
You opt-in before receiving messages.
You can opt-out anytime by texting STOP.
We will never sell or share your number with third parties for marketing purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
We implement industry-standard security measures to protect your data.
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
We do not sell or share personal data, except:
When required by law or legal requests.
With service providers who assist in delivering our services (e.g., SMS platforms, payment processors).
We use cookies to improve your browsing experience. You can manage cookie preferences in your browser settings.
Opt-Out of SMS: Text STOP anytime.
Access or Delete Your Data: Contact us at [email protected] to request access or deletion of your personal data.
We may update this Privacy Policy at any time. The latest version will always be available on this page.
If you have any questions about this Privacy Policy, contact us at:
Email: [email protected]
Phone: 304-618-2758
Last Updated: January 21, 2025