1. INTRODUCTION
This Privacy Policy explains how ThriveNest Capital (“ThriveNest Capital,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects your personal data when you access or use our website, services, products, forms, communications, and any related platforms (collectively, the “Site”).
By using the Site, submitting information, or otherwise interacting with us, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
By providing personal data to us, you warrant that you are at least thirteen (13) years of age. Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from children under 13.
ThriveNest Capital is the data controller and is responsible for your personal data under applicable data protection laws.
2. CONTACT DETAILS
If you have any questions about this Privacy Policy or our data practices, please contact us using the information above.
3. WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS IT
Personal data means any information that can identify an individual directly or indirectly. It does not include data that has been fully anonymized.
We may collect, use, store, and transfer the following categories of personal data:
Communication Data
This includes any communications you send to us, including messages submitted through website forms, email, phone calls, text messages, social media messages, comments, or other correspondence.
Purpose: To communicate with you, respond to inquiries, provide customer support, maintain records, and establish, pursue, or defend legal claims.
Legal Basis: Legitimate interests and, where applicable, contractual necessity.
Identity and Contact Data
This includes your name, business name, job title, mailing address, billing address, email address, phone number, and other contact details.
Purpose: To identify you, provide services, manage accounts, deliver communications, and maintain accurate records.
Legal Basis: Contractual necessity and legitimate interests.
Customer and Transaction Data
This includes information related to purchases, applications, inquiries, or services, including transaction details, payment confirmations, invoices, and limited payment-related data.
Note: ThriveNest Capital does not store full credit card numbers. Payment processing is handled by third-party processors.
Purpose: To process transactions, deliver services, maintain financial records, and comply with legal obligations.
Legal Basis: Contractual necessity and legal obligations.
User Data
This includes data about how you interact with the Site, including content you submit, pages visited, forms completed, downloads, and engagement behavior.
Purpose: To operate and improve the Site, personalize content, ensure functionality, security, and performance, and manage business operations.
Legal Basis: Legitimate interests.
Technical Data
This includes IP address, browser type, device information, operating system, time zone, referring URLs, page views, session duration, and similar technical data collected via analytics tools.
Purpose: To analyze usage, administer and secure the Site, prevent fraud, improve performance, and optimize marketing.
Legal Basis: Legitimate interests.
Marketing and Preference Data
This includes your preferences regarding marketing communications, subscription status, and communication choices.
Purpose: To send relevant marketing communications, promotions, educational materials, and updates, and to measure marketing effectiveness.
Legal Basis: Consent and/or legitimate interests.
Financial and Business Information
In connection with business funding inquiries, we may collect limited business-related financial information provided voluntarily by you, such as business revenue ranges, industry type, time in business, or funding needs.
Purpose: To evaluate inquiries, provide information, and connect you with appropriate services or partners.
Legal Basis: Legitimate interests and contractual necessity.
4. SENSITIVE DATA
We do not intentionally collect sensitive personal data, including data related to race, ethnicity, religion, health, genetic data, biometric data, sexual orientation, political opinions, or trade union membership.
We do not collect information about criminal convictions or offenses.
If we are legally required to collect certain personal data and you do not provide it, we may be unable to provide services or fulfill contractual obligations.
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects.
We use your personal data only for the purposes for which it was collected or for compatible purposes, including:
• Providing and managing services
• Communicating with you
• Processing transactions
• Improving website functionality
• Ensuring security and fraud prevention
• Complying with legal and regulatory obligations
• Marketing and advertising (where permitted)
If we need to use your data for a new purpose, we will notify you and explain the legal basis where required.
5. MARKETING COMMUNICATIONS
We may send marketing communications based on your consent or our legitimate business interests. You may receive marketing communications if you have requested information, purchased services, or opted in to receive communications.
You may opt out of marketing communications at any time by using unsubscribe links or contacting us at [email protected].
Opting out of marketing communications does not affect transactional or service-related communications.
We use cookies, pixels, and similar tracking technologies to improve functionality, analyze usage, and support marketing efforts. Cookies may be session-based or persistent.
You can control cookies through your browser settings. Disabling cookies may affect Site functionality.
6. DISCLOSURES OF YOUR PERSONAL DATA
We may share your personal data with:
• IT and hosting providers
• Analytics and marketing service providers
• Payment processors
• Professional advisers (lawyers, accountants, insurers)
• Government or regulatory authorities when required
• Business partners and service providers assisting with operations
• Successors in the event of a merger, sale, or business transfer
All third parties are required to protect your data and use it only for authorized purposes.
Your data may be transferred to and processed in countries outside your jurisdiction, including the United States. Where required, we implement appropriate safeguards to protect your data.
7. DATA SECURITY
We implement reasonable administrative, technical, and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, or alteration.
Access to personal data is limited to individuals with a legitimate business need.
In the event of a data breach, we will notify affected individuals and regulators where legally required.
8. DATA RETENTION
We retain personal data only as long as necessary for the purposes collected, including legal, accounting, and reporting obligations.
Customer and transaction data is generally retained for at least six (6) years for tax and legal compliance.
We may anonymize data for research or statistical purposes and retain it indefinitely.
9. YOUR LEGAL RIGHTS
Depending on your jurisdiction, you may have the right to:
• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent
Requests may be submitted to [email protected]. We may verify your identity before responding.
We typically respond within one (1) month, though complex requests may take longer.
10. THIRD-PARTY LINKS
The Site may contain links to third-party websites or platforms. We are not responsible for their privacy practices. You should review the privacy policies of any third-party sites you visit.
11. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)
California residents may have additional rights, including the right to know, delete, or limit the use of personal data. ThriveNest Capital does not sell personal data. Requests may be submitted via email.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Site constitutes acceptance of the updated policy.
13. CONTACT
If you have questions, concerns, or complaints regarding this Privacy Policy or your personal data, contact: