Terms of Service

5.1 All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason.

5.2 Prices are displayed in the currency selected at checkout and are subject to change without notice.

5.3 Payment must be received in full before we begin work on your custom song.

5.4 All sales are final once production has begun. See our Refund Policy (Section 8) for details.

6.1 You agree to provide accurate, complete, and truthful information for your custom song.

6.2 Production typically takes 24-72 hours depending on the service tier selected. Rush delivery options may be available for an additional fee.

6.3 We reserve the right to refuse to create content that is offensive, defamatory, illegal, or violates the rights of others.

6.4 Songs are created by professional artists based on the information you provide. Minor variations in style and interpretation are expected as part of the creative process.

7.1 Upon full payment, you receive a personal, non-exclusive, non-transferable license to use your custom song for personal, non-commercial purposes only.

7.2 We retain all intellectual property rights to the musical composition, arrangement, and performance. You may not resell, redistribute, reproduce for commercial purposes, or claim ownership of the song.

7.3 You grant us a perpetual, royalty-free license to use your custom song (or portions thereof) for marketing, promotional, and demonstration purposes, including but not limited to social media, website content, and advertisements. We will not share personally identifiable information without your explicit consent.

7.4 All content on our website, including text, graphics, logos, and software, is the property of LEGITRISE - FZCO and is protected by copyright and intellectual property laws.

8.1 We offer a satisfaction guarantee. If you are not satisfied with your custom song, please contact us within 7 days of delivery.

8.2 Refunds are available under the following conditions:

• The song was not delivered within the promised timeframe (excluding delays caused by incomplete or inaccurate information provided by you)
• The song significantly deviates from the information and preferences you provided
• Technical issues prevent you from accessing or downloading your song

8.3 Refunds will not be granted if:

• Production has been completed and the song has been delivered as specified
• You change your mind after production has begun
• You are dissatisfied with subjective elements of artistic interpretation
• You provided incomplete or inaccurate information
• You refused our attempts to revise the song

8.4 Refund requests must be submitted in writing to our customer support email. We will review all requests on a case-by-case basis.

8.5 If a refund is approved, it will be processed within 5-10 business days to the original payment method.

9.1 Songs are delivered digitally via email or download link to the email address provided at checkout.

9.2 You are responsible for ensuring the email address provided is accurate and that you can receive our communications.

9.3 We are not responsible for delivery failures due to incorrect email addresses, spam filters, or technical issues on your end.

12.1 OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

12.2 WE DO NOT GUARANTEE THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

12.3 WE MAKE NO WARRANTIES ABOUT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT PROVIDED THROUGH OUR SERVICES.

12.4 Custom songs are creative works and subjective in nature. While we strive for excellence, we cannot guarantee that every song will meet your personal expectations.

13.1 TO THE FULLEST EXTENT PERMITTED BY LAW, LEGITRISE - FZCO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL.

13.2 OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

13.3 SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

15.1 We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.

15.2 We may update these Terms from time to time. The "Last Updated" date at the top of this page indicates when the Terms were last revised.

15.3 Your continued use of our services after any changes to these Terms constitutes your acceptance of the new Terms.

15.4 We will make reasonable efforts to notify you of material changes to these Terms.

16.1 These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.

16.2 Any disputes arising out of or related to these Terms or our services shall be resolved exclusively in the courts of Dubai, United Arab Emirates.

16.3 You agree to submit to the personal jurisdiction of the courts located in Dubai, United Arab Emirates.