Privacy Policy

Last Updated: 4/12/2025

Freedom35 (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy explains how we handle personal data when you use our AI services, website, and related tools.

If you have any questions, you can contact us at: [email protected]

1. Business Information

Business Name: Freedom35
Business Address: Alexandrou Papanastasiou 15, Thessaloniki, Greece
Website URL: freedom35ai.com
Jurisdiction: Greece (EU GDPR applies)

2. Information We Collect

We collect the following categories of data when you use our services:

2.1 User-Provided Data

User input submitted to our AI agents

Contact information (name, email, phone, business name)

Account information

Payment information (processed securely by Stripe)

2.2 Automatically Collected Data

Cookies and tracking technologies

Usage analytics

Device and technical information

2.3 AI and Training Data

User input and interactions may be stored and analyzed to improve AI models, functionality, and performance.

3. How We Use Your Data

We use the collected information for the following purposes:

Providing and improving our AI services

Enhancing AI model training and performance

Customer support and communication

Marketing and promotional purposes

Service analytics and performance monitoring

Website optimization

Compliance with legal obligations

Marketing Use:
In the future, we may use aggregated or anonymized data for marketing to audiences worldwide. Users may keep their personal name and business name anonymous upon request.

4. Third-Party Services

We may share data with trusted third-party service providers, including:

Hosting providers (cloud platforms)

Analytics tools (e.g., Google Analytics or similar)

Payment processors (Stripe)

CRM or automation tools

Cloud-based AI service providers

All third parties are required to comply with strict data protection standards.

5. International Data Transfers

We may transfer data internationally, including outside the EU, for the purpose of hosting, analytics, or marketing activities.
All transfers follow GDPR-compliant safeguards, such as Standard Contractual Clauses (SCCs).

6. Data Retention

We retain user data until the user deletes their account, unless a longer retention period is required by law.

7. User Rights

Depending on your jurisdiction (including GDPR and CCPA), you have the following rights:

Access your data

Correct inaccurate or incomplete data

Delete your data

Restrict processing

Opt-out of marketing

Data portability

Opt-out of automated decision-making

Withdraw consent at any time

To exercise any rights, contact: [email protected]

8. AI-Specific Data Handling

8.1 AI Model Improvement

User interactions with AI agents may be used to analyze usage patterns and improve the performance, accuracy, and reliability of our AI systems.

8.2 Automated Decision-Making

Some processes, such as automated payment processing through Stripe, may involve automated decision-making.
These processes are disclosed in user contracts, and users may contact us for more information.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable core website functionality

Analyze traffic and usage

Personalize user experience

Support marketing activities

You can control cookies via your browser settings.

10. Security Measures

We implement a comprehensive set of security practices, including:

Data encryption in transit and at rest

Secure servers and hosting environments

Access control and authentication

Data minimization

Anonymization or pseudonymization where appropriate

Ongoing monitoring for vulnerabilities and threats

While no system is completely secure, we take all reasonable steps to protect personal data.

11. Data Sharing and Disclosure

We do not sell personal information.
We may share data only in the following situations:

With service providers under strict confidentiality

To comply with legal obligations

To protect our legal rights

As part of business transfers (e.g., mergers or acquisitions)

12. Children’s Privacy

Our services are not intended for individuals under 16.
We do not knowingly collect data from minors.

13. Contact Us

For privacy questions, data access requests, or concerns, contact:

Email: [email protected]
Address: Alexandrou Papanastasiou 15, Thessaloniki, Greece

14. Changes to This Privacy Policy

We may update this Policy periodically.
All changes will be posted on this page with an updated “Last Updated” date.