Looking For Reliable IT Services In Myrtle Beach? Call:
(800) 478-8105
Looking For Reliable IT Services In Myrtle Beach?
(800) 478-8105
3 Tips to Ensure Your I.T. Company Can’t Trap You in Their
Service
Is your I.T. company keeping secrets from you?
When you hire someone to handle all your information technology for you, it’s to be expected that you’re going to let them handle the nitty-gritty details. That’s what they’re good at, and you’ve got better things to do than worry about handling updates or patches for all the applications you use every day.
But you have to be careful not to get to the point where you have NO idea what your I.T. company is doing for you. There are a lot of I.T. people out there who think they can trap you in their service by not telling you where the bodies are buried in the backyard. They think that if you never know the status of your technology, or are afraid of what will happen if you don’t have them handling it, that you’ll never leave them and they can do whatever they like with your money.
Here are 3 tips to ensure that you keep your I.T. company honest:
Have regular status meetings: Your company should be maintaining regular communications with you, keeping you in the know on the health of your technology and the potential challenges that may arise down the road. Make sure they meet with you at least once per quarter, in person, to talk about the relationship between your business and your technology.
Ensure you track support requests: If you’ve turned to your company’s Help Desk for I.T. support, they should be sending you email copies of your ticket, so you can stay on top of the work being done for you.
Demand no geek-speak: Nothing is more frustrating than having a technician babble at you using complex terms you didn’t go to school for. Don’t let anyone do this to you! Demand plain English explanations of the work being done on your behalf.
You can rest easy knowing you’ll always be kept in the loop with a Total Technology Experience from Remote Technology Services.
We demand transparency in all our client relationships with businesses in Myrtle Beach, Charleston, Florence and Wilmington, and you will never feel like you’re trapped in our service. Call us at (800) 478-8105 or send an email to [email protected] today to tell us what YOU need from your business technology.
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1293 Professional Drive
Myrtle Beach, SC 29577
(800) 478-8105
(843) 222-6198
Privacy is our policy. We may contact you from time to time with special offers but we will never sell or provide your information to anyone outside of our company.
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Call (800) 478-8105 today to schedule your free technology assessment
Remote Tech Services provides IT Support & IT Services for businesses in Wilmington, Sunset Beach, Calabash, Little River, North Myrtle Beach, Myrtle Beach, Florence, Conway, Longs, Georgetown, Charleston and throughout the Grand Strand.
