Privacy Policy

This Privacy Policy governs the manner in which the website collects, uses, maintains and discloses information collected from users (each, a ‘User’) of the website (‘Site’). This privacy policy applies to the Site and all products and services offered by Groundswell Coworking (‘Company’).

When you visit the Site, we automatically collect certain information about your device, including, but not limited to, information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us or if the User becomes a customer. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

CONTACTING US

For the purpose of the prevailing data laws, the data controller in respect of any personal data that you submit to us on our website is Groundswell Coworking, a company under Canadian law and whose registered office is at 56 Norfolk Street South, Simcoe, Ontario, Canada N3Y 2W2

If you want to know what information we hold about you or if you have any other queries in relation to this privacy policy, please contact us using the following contact information:

Groundswell Coworking

56 Norfolk Street South, Simcoe, Ontario, Canada N3Y 2W2

Email: [email protected]

WHAT INFORMATION DO WE COLLECT?

We will collect information that you provide to us when you register for our services (such information shall include, but may not be limited to, your name, age, debit/credit card information, telephone number, postal address and email address);

We will collect information that you provide to us about your usage of our services; that you provide to us in e-mails or letters that you send to us;

We will collect information about transactions you carry out through our services, orders you place and the fulfilment of your orders;

We will collect information that you provide to us regarding data that you submit in order to use our services, including data relating to your customers, clients or others using your services which the Groundswell Coworking apps have access to.

It is possible to view Groundswell Coworking’s website without providing any personal details. However, without registering your details as a Client you will not be able to use the Services.

We may receive some information that you submit to any third party website or application that you access through our services. Both Groundswell Coworking and the owner or operator of that third party website will be the data controller in respect of any such information and you should check the privacy policy of that website to find out how they will use your personal information.

We will only use any information that we collect from you in accordance with this Privacy Policy.

COOKIES

The Site uses cookies to ensure that you get the most out of our services. Cookies are small amounts of information in the form of text files which we store on your computer. Cookies allow us to monitor usage of the service, improve the service’s usability and to personalise the content for you.

If you do not wish us to install cookies on your computer for these purposes, you may change the settings on your internet browser to reject cookies. For more information about how to do this please consult the “Help” section of your browser. Please note that if you do set your browser to reject cookies, you may not be able to use all of the features of our Site. If you prevent us from placing cookies, you may not be able to use the Site to place an order. This is because we use cookies to enable you to log in to your account.

We may use an analytics service provider for service usage analysis and reporting. Analytics service providers generate statistical and other information about usage by means of cookies, which are stored on users’ computers. The information generated relating to the Site may be used to create reports about the use of the Site and the analytics service provider will store this information.

In addition, advertisers whose advertisements appear on the Site may use and place cookies on your computer and we have no control over this. Please consult the terms and conditions and privacy policy of such third party advertisers to find out how they collect and use your personal data and to establish whether they use cookies and what they may use them for.

HOW DO WE USE THE INFORMATION THAT YOU PROVIDE TO US?

We may use your information in the following ways:

1. to ensure that our services are delivered in the most effective manner for you and your business;

2. to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;

3. to carry out our obligations arising from any contracts entered into between you and us;

to provide customer service to you in relation to your use of our services, to deal with enquiries and complaints relating to the use of our services and to notify you about any changes to our services;

4. to administer, support, improve, optimise and develop our services;

5. to produce reports which may be used, sold or published by us at our sole discretion provided that any data or reports will be anonymized and not refer to any individual user of the services;

6. for internal marketing and demographic studies to improve the products and services that we provide; and for security purposes.

We may also use your information to provide you with our email notifications, newsletters and other marketing communications that either you request from us or which you consent to by opting in when completing a registration form on the Service. You may opt out from receiving such marketing communications from us at any time by notifying us in writing, contacting us at [email protected] or, alternatively, by following the one-step procedure to ‘unsubscribe’ that is specified in the email that you receive.

CAN-SPAM ACT

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

1. Send information, respond to inquiries, and/or other requests or questions.

2. Process orders and to send information and updates pertaining to orders.

3. Send you additional information related to your product and/or service.

4. Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CAN-SPAM, we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can email us at and we will promptly remove you from ALL correspondence.

DISCLOSURE OF YOUR INFORMATION

Other than as expressly set out in this Privacy Policy or as otherwise required or permitted by law, we will not share, sell or distribute any of the information you provide to us without your consent.

You should note that information posted on the public elements of the Site may be visible by users of the Site throughout the world. You should therefore be careful when submitting information about yourself to the Site.

We may disclose your personal information: (i) to any third party to whom disclosure is necessary to enable us to fulfil your orders and provide you with any service to which you have subscribed via the Site; (ii) where required to do so by law or court order; and (iii) to any person to whom disclosure is necessary to enable us to enforce our rights under this Privacy Policy or under our Terms and Conditions.

We may disclose your personal information to Facebook Inc. in order to fulfill our services to you. You can review Facebook’s Terms of Service here https://www.facebook.com/ads/manage/customaudiences/tos.php

THIRD PARTY SITES

The Service may contain links to websites or access to applications that are operated by third parties. We do not control and accept no liability or responsibility for those websites and this Privacy Policy does not apply to those websites. Please consult the terms and conditions and privacy policy of those third party websites to find out how they collect and use your personal data and to establish whether they use cookies and what they may use them for.

Advertisements contained on our Site operate as links to the advertiser’s website and as such any information they collect by virtue of your clicking on that link will be collected and used by the relevant advertiser in accordance with the privacy policy of that advertiser.

HOW DO WE PROTECT YOUR INFORMATION?

Appropriate security measures will be adopted to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. However, you acknowledge that data transmission over the internet is inherently unsecure and that we cannot guarantee the security of data you send over the internet.

We use reasonable measures to protect user and customer information that is stored within our database, and we restrict access to customer information to those employees who need access to perform their job functions, such as our customer service personnel and technical staff. Please note that we cannot guarantee the absolute security of customer account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of customer information at any time. Moreover, your information will only be held for a reasonable period or as long as the law requires or permits. For any additional information about the security measures we use at Groundswell Coworking, please contact us at [email protected].

ACCESSING YOUR INFORMATION

You may at any time request access to and/or, if incorrect, rectification of your personal data by contacting us at the address set out in this Privacy Policy or by e-mailing [email protected]. We reserve the right to ask you for proof of your identity and to charge you a fee of twenty US dollars ($20) to meet our costs in granting any data access request you make.

DISCLAIMER AND LIMITATION OF LIABILITY

Groundswell Coworking makes no representations, warranties or assurances as to the accuracy, currency or completeness of the content contained on our Site or any sites linked to our Site. All materials on our Site are provided “as is” without any express or implied warranty of any kind, including warranties of merchantability, noninfringement of intellectual property or fitness for any particular purpose. In no event shall Groundswell Coworking or its agents or associates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials on our Site, even if Groundswell Coworking has been advised of the possibility of such loss or damages.

CHANGES TO OUR PRIVACY POLICY

Groundswell Coworking has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site or becoming a customer, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site and our services following the posting of changes to this policy will be deemed your acceptance of those changes.

Updated 2022-06-16