Have any questions? We got you!
WHAT'S INCLUDED
Standard Clean
First time clients who haven’t had their home cleaned professionally within the last month will need to add the First Time Clean option in the Extras section in order to give our crew members the time they need to achieve the high-quality results we’re known for. Once that’s complete, our Standard Clean is the perfect choice for weekly/biweekly/monthly Plano Clean Pro moving forward! Otherwise, we cannot guarantee the level of service.
Living Areas & Bedrooms
Vacuum/sweep/mop
Remove cobwebs
Dust all surfaces and items
Dust ceiling fans, light fixtures, blinds, and vents
Dust baseboards & window sills
Make beds
Switch plates cleaned
Doorknobs cleaned and disinfected
Bathrooms
Counters, sinks, showers, bathtubs, fixtures cleaned and disinfected
Toilets cleaned and disinfected
Floors cleaned and disinfected
Mirrors cleaned
Dust ceiling fans, light fixtures, blinds, and vents
Dust baseboards & window sills
Exterior of cabinets and drawers cleaned
Remove cobwebs
Carpeting vacuumed
Empty trash, wipe down trash can
Switch plates cleaned
Doorknobs cleaned and disinfected
Kitchen
Sweep/mop
Thorough dusting
Remove cobwebs
Sinks, fixtures, counters cleaned and disinfected
Exterior of appliances cleaned
Exterior of cabinets and drawers cleaned
Microwave cleaned and disinfected, inside and out
Dust ceiling fans, light fixtures, blinds, and vents
Exterior of range hood cleaned
Stove top, burners, drip pans, and knobs cleaned
Stainless steel polished
Empty trash, wipe down trash can
Switch plates wiped down
Doorknobs cleaned and disinfected
You can book your Plano Clean Pro cleaning services 24 hours a day on our booking page here.
First Time Clean
First-time clients who haven’t had their home cleaned professionally within the last month will need to add the First Time Clean option in the Extras section in order to give our crew members the time they need to achieve the high-quality results we’re known for. Once that’s complete, our Standard Clean is the perfect choice for weekly/biweekly/monthly Plano Clean Pro moving forward!
Living Areas & Bedrooms
Vacuum/Sweep/Mop
Remove cobwebs
Dust all surfaces and items
Clean ceiling fans and light fixtures
Dust blinds and vents
Make beds
Switch plates cleaned
Doorknobs cleaned and disinfected
Wipe down door frames and door facings
Wipe down window sills
Vacuum baseboards
Vacuum under furniture (please note our cleaners will not lift furniture that weighs more than twenty pounds)
Wipe down furniture
Bathrooms
Counters, sinks, showers, bathtubs, fixtures cleaned and disinfected
Toilets cleaned and disinfected
Floors cleaned and disinfected
Mirrors cleaned
Clean ceiling fans and light fixtures
Dust blinds and vents
Exterior of cabinets and drawers cleaned
Remove cobwebs
Carpeting vacuumed
Empty trash, wipe down trash can
Switch plates cleaned
Doorknobs cleaned and disinfected
Wipe down door frames and door facings
Wipe down window sills
Wipe down baseboards
Kitchen
Sweep/Mop
Thorough Dusting
Remove cobwebs
Clean ceiling fans and light fixtures
Dust blinds and vents
Sinks, fixtures, counters cleaned and disinfected
Exterior of appliances cleaned
Exterior of cabinets and drawers cleaned
Microwave cleaned and disinfected, inside and out
Exterior of range hood cleaned
Stove top, burners, drip pans, and knobs cleaned
Stainless steel polished
Empty trash, wipe down trash can
Switch plates wiped down
Doorknobs cleaned and disinfected
Wipe down door frames and door facings
Wipe down window sills
Wipe down baseboards
Vacuum under furniture (please note our cleaners will not lift furniture that weighs more than twenty pounds)
Wipe down furniture
You can book your Plano Clean Pro cleaning services 24 hours a day on our booking page here.
Move In/ Move Out Clean
Our Move In/Move Out option delivers a thorough cleaning to prepare the home for you or the new family moving in! Please ensure that the home is empty prior to our cleaning service and that there are no other people (movers, tradespeople etc) working in the space. And we will need electricity and water!
Please note, if the home is particularly dirty, we may need to add the First Time Clean service to your cleaning in order to give our cleaners time to complete their work.
Living Areas & Bedrooms
Vacuum/Sweep/Mop
Remove cobwebs
Dust all surfaces
Clean ceiling fans and light fixtures
Switch plates cleaned
Doorknobs cleaned and disinfected
Bathrooms
Counter tops, sinks, showers, bathtubs, fixtures cleaned and disinfected
Toilets cleaned and disinfected
Floors cleaned and disinfected
Mirrors cleaned
Clean ceiling fans and light fixtures
Cabinets and drawers cleaned inside and out
Remove cobwebs
Switch plates cleaned
Doorknobs cleaned and disinfected
Kitchen
Sweep/Mop
Thorough dusting
Remove cobwebs
Clean ceiling fans and light fixtures
Sinks, fixtures, counters cleaned and disinfected
Appliances cleaned inside and out
Cabinets and drawers cleaned inside and out
Exterior of range hood cleaned
Stove top, burners, drip pans, and knobs cleaned
Stainless steel polished
Switch plates wiped down
Doorknobs cleaned and disinfected
All Rooms
Wipe down window sills
Vents dusted and wiped down
Blinds dusted & wiped down (note: we do not wipe down thin metal or plastic blinds due to danger of bending/breaking)
Wipe down baseboards, door facings, door frames, spot-clean walls (some marks/stains may need to be painted over)
You can book your Plano Clean Pro cleaning services 24 hours a day on our booking page here.
Organization by the Hour
Sometimes a garage, a closet, or an entire room can get a little out of control and leave you feeling overwhelmed and unsure of where to even start. Our organizers will help you get things back in order. We have a three hour minimum and can stay as long as it takes to put things right. Give us a call or drop us an email and we can discuss your needs!
You can book your Plano Clean Pro cleaning services 24 hours a day on our booking page here.
TRUST & SAFETY
What is your refund policy?
If something is not done to your expectations, please let us know within 24 hours. We’ll send a team out to make it right as soon as possible.
Can I trust my cleaning professional?
All of our team members are interviewed and pass a criminal record check. We believe our team is our greatest asset, and therefore have very high standards.
Do your crew members go through a criminal record check?
Yes, they do. We require a criminal record check on all of our applicants as the last step in our pre-screening process.
What happens if something goes wrong during my appointment?
If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take care of it. That’s our promise to you!
MISCELLANEOUS
Do you offer long-term contracts for cleaning services?
At Plano Clean Pro, we prioritize flexibility and transparency for our Dallas, TX cleaning services. We do not engage in long-term contracts. Instead, we offer easy online booking with transparent pricing, allowing you to select the services you need and see the costs upfront. This approach ensures that both our clients and cleaners have the freedom to adapt to changing needs.
You can book your Plano Clean Pro cleaning services 24 hours a day on our booking page here.
My house is undergoing renovation, but I only need a standard cleaning service. Why do I need to book a post-construction clean?
During renovations, fine dust and debris can accumulate, which standard cleaning services do not typically cover. A post-construction clean is essential to remove this dust and debris, ensuring a thorough and deep clean of your home. Once the initial post-construction clean is completed, we can seamlessly transition to the bi-weekly maintenance cleaning you need. This approach helps us provide the highest quality of service and avoid any issues with incomplete cleaning due to renovation dust. Please contact us by email at [email protected] or text/phone us at (469) 770-1395 to discuss.
You can book your Plano Clean Pro cleaning services 24 hours a day on our booking page here.
Why do I need to book the cleaning service based on the actual size of my house?
It is important to book the cleaning service that matches the actual size and needs of your home. This ensures our cleaners are prepared and allocated sufficient time to clean your entire home effectively. When additional rooms are added upon the cleaner’s arrival, it can lead to incomplete cleaning and disrupt our schedule. Accurate bookings allow us to provide consistent, thorough, and reliable service during each visit. If you need to update your booking to reflect the actual number of rooms and bathrooms in your house, please contact us for assistance.
You can book your Plano Clean Pro cleaning services 24 hours a day on our booking page here.
Services We Do Not Provide
Our cleaners do their absolute best to provide exceptional service, but there are certain things that we cannot offer/guarantee. Liability, safety, and the highest quality are considered at all times. If you are unsure about your cleaning or an item below, please call us to discuss!
That said, the following are services that we do not provide:
We cannot perform services while other services are being performed in or around the home (plumbing, painting, construction, etc.)
No lifting or moving of heavy items (refrigerator, stove, tables, etc.)
No moving vases, hung pictures, or other delicate items.
We are happy to load your dishwasher, but cannot replace dishes in cupboards once complete. We don’t want to break anything.
Cleaning any item or area that cannot be safely reached using telescopic cleaning tools and a step stool.
Removing excessive pet hair from upholstery.
Cleaning exterior windows.
Cleaning Mini Blinds. Our cleaners are happy to dust horizontal metal or plastic mini blinds, but we have found that they are easily bent or damaged if anything beyond dusting is attempted.
Removing strong odours (mould, animal waste, smoke, etc.) Again, we will do our best.
Cleaning inside dishwashers and washing machines.
Cleaning light bulbs.
Cleaning rodent/insect infested homes.
Removing excess paint from surfaces.
Post-construction cleaning. We can provide that service, but it does not fall within the parameters of our online booking system and would require an in-person visit to make a quote.
Deep carpet/floor cleaning (steam cleaning, polishing, waxing, etc.)
Heavy marks/stains on walls, baseboards, other painted surfaces. We don’t want to potentially damage your paint!
You can book your Plano Clean Pro cleaning services 24 hours a day on our booking page here.
What if I need to cancel a booking?
No worries! You can either email us at [email protected] or call/text us at (469) 770-1395 and we will take care of everything. Please give us 24 hours’ notice, otherwise, there is a $79 cancellation fee.
Can you clean if I’m not home?
Absolutely! Contact us and we will work out all the details!
How many cleaners do you send?
For one, two and three bedroom homes, we send a single cleaner. For large home with four bedrooms or more, we typically send a team of two, although recurring cleaning services may only need one. In a hurry? Let us know and we’ll see what we can do!
You can book your Plano Clean Pro cleaning services 24 hours a day on our booking page here.
What are your hours?
Our customer service team is available to serve you 9:00 am – 5:00 pm, Monday – Friday. You can book your Dallas, TX cleaning services 24 hours a day on our booking page here.
What are your Terms and Conditions?
GETTING STARTED
I only need specific areas of my home cleaned. Can I book a shorter cleaning session?
We offer a flexible hourly booking option for clients who need specific areas cleaned. While our standard packages are designed for comprehensive home cleaning based on the total size of your home, we understand that some clients may have unique needs. For these situations, you must book a minimum of 3 hours. This allows our cleaners to focus on your priority areas while ensuring we maintain high standards for our services. Please contact us to discuss your specific requirements for cleaning services in Dallas, TX and book the appropriate service.
You can book your Plano Clean Pro cleaning services 24 hours a day on our booking page here.
How should I book my cleaning service if I only want specific rooms cleaned?
It’s important to book the cleaning service based on the total size of your home, not just the rooms you want cleaned. Opting for a cleaning service for specific rooms only is possible. However, even if you don’t want certain bedrooms cleaned, the common areas such as the kitchen, living room, hallways, and bathrooms still require significant time and effort to clean. Booking a package that matches the actual size of your home ensures our cleaners are prepared. They are allocated sufficient time to provide a thorough and high-quality clean. This approach helps us maintain our cleaning services Plano standards. It also keeps our cleaners satisfied with their work schedules.
We offer a flexible hourly booking option for clients who need specific areas cleaned. While our standard packages are designed for comprehensive home cleaning based on the total size of your home, we understand that some clients may have unique needs. In cases where you require cleaning service for specific rooms only, you must book a minimum of 3 hours. This allows our cleaners to focus on your priority areas while ensuring we maintain high service standards. Please contact us to discuss your specific requirements and book the appropriate service.
You can book your Plano Clean Pro cleaning services 24 hours a day on our booking page here.
For those preferring a cleaning service for specific rooms only, we are happy to accommodate.
How much will it cost?
We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is shown instantly on our booking page.
Which areas do you serve?
We provide services in the greater Dallas, TX area, including Plano, Frisco, Richardson, and Dallas. You can book your Plano Clean Pro cleaning services 24 hours a day on our booking page here.
Can I request special tasks or extras?
You bet! You’ll find the extra services we offer on our booking page here. If there are any special instructions, please let us know in the area provided.
Do you bring your own cleaning supplies, products, and equipment?
Yes, we provide cleaning supplies, products and equipment, unless there is a specific request for a certain service.
You can book your Plano Clean Pro cleaning services 24 hours a day on our booking page here.
Contact Us
Plano Clean Pro
539 West Commerce St #1315, Dallas, Texas, 75208, Dallas Texas 75208
(469) 770-1395
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