I built RCB Plumbing Ltd from the ground up as a family-run heating and gas business, driven by a simple belief: do the job properly, treat customers right, and build something that lasts. What started as hands-on work, long days, and word-of-mouth has grown into a trusted local company serving homeowners and landlords across Sutton, Carshalton, Epsom, and South London.

My focus has always been on quality over shortcuts — proper boiler servicing, accurate fault finding, and honest advice, not tick-box work. As the business has grown, so has my interest in building strong systems, improving customer experience, and using digital tools to create a more professional, reliable service in an industry that often cuts corners.

Today, I lead a growing operation delivering boiler servicing, repairs, installations, gas safety certification, and modern heating upgrades, while continuing to invest in better processes, branding, and long-term stability. I’ve lived every side of the business — on the tools, managing customers, and building the foundations for sustainable growth.