Delivery Policy


Order Processing and Shipping

We aim to process all orders within 2 business days of receipt. Once your order has been dispatched, you will receive a confirmation email with tracking information.

Shipping Area

We currently only ship to the UK and Ireland.

Shipping Costs and Times

Shipping costs and times vary depending on the destination. For accurate information regarding shipping costs and delivery times for your specific order, please contact our customer service team.

Delivery Issues

Incorrect Address: Please ensure that the delivery address provided is correct and complete. We cannot be held responsible for delays or failed deliveries due to incorrect address information.

Delivery Attempts

Our courier will make two attempts to deliver your order. If unsuccessful, the parcel will be returned to us.

Damaged Items

Upon receipt of your order, please inspect it for any damage. If your item is damaged, please contact our customer service team within 7 days of delivery.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once they have been delivered to the provided address.

Additional Information:

Tracking

You can track your order using the tracking number provided in your shipping confirmation email.

Remote Areas

Delivery to remote areas may take longer and incur additional charges.

For any questions or concerns regarding your order, please contact our customer service team at [email protected].

Order Processing and Shipping

We aim to process all orders within 4 business days of receipt. Once your order has been dispatched, you will receive a confirmation email with tracking information.

Shipping Area

We provide delivery to UK and International .

Shipping Costs and Times

UK delivery cost- For order above £50 is FREE.
And order below £50 - £4.95.

International delivery cost including Ireland - £15.

Delivery times vary depending on the destination. For accurate information regarding shipping costs and delivery times for your specific order, please contact our customer service team.

Delivery Issues

Incorrect Address: Please ensure that the delivery address provided is correct and complete. We cannot be held responsible for delays or failed deliveries due to incorrect address information.

Delivery Attempts: Our courier will make two attempts to deliver your order. If unsuccessful, the parcel will be returned to us.

Damaged Items: Upon receipt of your order, please inspect it for any damage. If your item is damaged, please contact our customer service team within 7 days of delivery.

Lost or Stolen Packages: We are not responsible for lost or stolen packages once they have been delivered to the provided address.

Additional Information:

Tracking: You can track your order using the tracking number provided in your shipping confirmation email.

Remote Areas: Delivery to remote areas may take longer and incur additional charges.

For any questions or concerns regarding your order, please contact our customer service team at [email protected].

Order Processing and Shipping

We aim to process all orders within 2 business days of receipt. Once your order has been dispatched, you will receive a confirmation email with tracking information.

Shipping Area

We currently only ship to the UK and Ireland.

Shipping Costs and Times

Shipping costs and times vary depending on the destination. For accurate information regarding shipping costs and delivery times for your specific order, please contact our customer service team.

Delivery Issues

Incorrect Address: Please ensure that the delivery address provided is correct and complete. We cannot be held responsible for delays or failed deliveries due to incorrect address information.

Delivery Attempts: Our courier will make two attempts to deliver your order. If unsuccessful, the parcel will be returned to us.

Damaged Items: Upon receipt of your order, please inspect it for any damage. If your item is damaged, please contact our customer service team within 7 days of delivery.

Lost or Stolen Packages: We are not responsible for lost or stolen packages once they have been delivered to the provided address.

Additional Information:

Tracking: You can track your order using the tracking number provided in your shipping confirmation email.

Remote Areas: Delivery to remote areas may take longer and incur additional charges.

For any questions or concerns regarding your order, please contact our customer service team at [email protected].

Order Processing and Shipping

We aim to process all orders within 2 business days of receipt. Once your order has been dispatched, you will receive a confirmation email with tracking information.

Shipping Area

We currently only ship to the UK and Ireland.

Shipping Costs and Times

Shipping costs and times vary depending on the destination. For accurate information regarding shipping costs and delivery times for your specific order, please contact our customer service team.

Delivery Issues

Incorrect Address: Please ensure that the delivery address provided is correct and complete. We cannot be held responsible for delays or failed deliveries due to incorrect address information.

Delivery Attempts: Our courier will make two attempts to deliver your order. If unsuccessful, the parcel will be returned to us.

Damaged Items: Upon receipt of your order, please inspect it for any damage. If your item is damaged, please contact our customer service team within 7 days of delivery.

Lost or Stolen Packages: We are not responsible for lost or stolen packages once they have been delivered to the provided address.

Additional Information:

Tracking: You can track your order using the tracking number provided in your shipping confirmation email.

Remote Areas: Delivery to remote areas may take longer and incur additional charges.

For any questions or concerns regarding your order, please contact our customer service team at [email protected].

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Contact Us

Eyesvision

07414 093652

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