1. We Respect Your Privacy
Ging Mo Academy respects your right to privacy and is committed to protecting the personal information of our students, parents, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Collecting Personal Information

We collect personal information that you provide to us directly or through your use of our website. This may include:

• Your name, contact number, mailing address, and email address

• Student details such as age, date of birth, and emergency and next-of-kin contact information

• Payment and billing details when you purchase services or products

• Information provided via forms, feedback, surveys, or online bookings

• Communication preferences or responses to promotions or events

We may also collect information automatically via website cookies (see Section 10).

2a. Collection and Protection of Children’s Information

As Ging Mo Academy provides classes and programmess for children, we are committed to protecting the personal information and rights of all minors in our care.

• For students under the age of 18, personal information is collected from a parent or legal guardian wherever possible.

• This information may include the child’s name, age, date of birth, medical details, emergency contacts, and any information required to ensure their safety and well-being during classes or events.

• Children’s personal details are stored securely and managed with the same level of confidentiality as all other personal information.

• We do not knowingly collect personal information directly from children without parental or guardian consent.

• Photos or videos of children may only be taken and used for promotional or educational purposes with prior written consent from a parent or guardian. You may withdraw this consent at any time by contacting us.

• We follow all applicable child protection, privacy, and data security regulations to safeguard children’s safety, dignity, and rights.

3. How We Collect Information

We may collect your personal information when you:

• Enrol yourself or your child in a class or programme

• Make a payment or purchase from our website

• Subscribe to our newsletter or request updates

• Contact us via phone, email, or social media

• Participate in promotions, surveys, or events

• Access or use our website and online systems

We may also receive personal information from third parties, such as payment processors or partners, and will protect it according to this Policy.

4. Use of Your Personal Information

Ging Mo Academy uses personal information to:

• Provide, manage, and improve our classes, programmes, and customer services

• Communicate important updates, schedules, and events

• Process payments, registrations, and online bookings

• Send newsletters or promotional information (you may opt out at any time)

• Comply with legal or regulatory obligations

• Improve the functionality and content of our website and services

We may contact you by email, SMS, phone, or mail for these purposes.

5. Disclosure of Your Personal Information

We may disclose your information to:

• Our employees, instructors, insurers, contractors, and trusted service providers to deliver our services

• Third-party technology providers who help manage our website, CRM, or online payments

• Legal or regulatory authorities when required by law

• To parents or guardians of minors, as required for informed consent and care coordination

We will never sell or rent your personal information.
When we share data with third parties, we require them to handle it in accordance with this Policy.

6. Security of Your Personal Information

We take all reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

This includes secure online systems, restricted access to data, and staff training.

However, the transmission of information online is at your own risk. While we take precautions, we cannot guarantee absolute security.

7. Access and Correction

You may request access to the personal information we hold about you or request corrections if it is inaccurate, out of date, or incomplete.

Please contact us for any such requests.

8. Complaints About Privacy

If you have concerns about how we handle your personal information, please contact us here.
We take privacy complaints seriously and will respond promptly to resolve your concerns.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Please check periodically to stay informed of any updates.

10. Website Use and Cookies

a. Website Data

When you visit our website, we may collect general information such as browser type, operating system, pages viewed, and the time and date of your visit. This helps us analyse visitor behaviour and improve our website experience.
b. Cookies

Our website may use cookies to store information about your visit, preferences, or activity. Cookies help us enhance your experience and understand how visitors interact with our site.

Cookies do not personally identify you. You can configure your browser to refuse cookies, but this may limit website functionality.
c. Third-Party Links

Our website may contain links to other websites. Ging Mo Academy is not responsible for the privacy practices of third-party sites. We encourage users to read the privacy policies of any external sites visited.

11. Contact Us

If you have questions about this Privacy Policy or wish to update your information, please contact us here.