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Privacy Policy

Stegen Electrical Services LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting any personal information you provide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, or interact with our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

A. Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

Name, email address, phone number, and home or business address (when submitting forms or requesting service).
Payment details (processed securely through third-party providers, not stored by us).
Communications (when you contact us via email, phone, or online forms).

B. Non-Personal Information

We may also collect non-personal information automatically, such as:

IP address, browser type, operating system, and referral source.
Pages visited, time spent on the site, and browsing behavior.
Cookies and tracking technologies (see Cookie Policy section below for details).

2. How We Use Your Information

We use the collected data to:

Provide and manage electrical services, appointments, and customer support.
Improve our website’s performance and user experience.
Send important service-related notifications and updates.
Process payments for services securely.
Comply with legal obligations and prevent fraud.
Deliver marketing communications, but only with your explicit consent.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

Service providers assisting with operations (e.g., payment processors, appointment scheduling software).
Legal authorities when required to comply with laws or protect against fraud.
Third-party partners only when necessary for service fulfillment, with your consent.

4. Your Rights & Choices

Opt-Out of Marketing Emails – You may unsubscribe at any time.
Request Data Deletion – You may ask us to delete your personal data unless legally required to retain it.
Cookie Management – You can disable cookies via browser settings (see Cookie Policy section below for more details).
Access & Correction – You may request access to your personal data and update or correct inaccuracies.

5. Cookie Policy

A. What Are Cookies?

Cookies are small files stored on your device that allow us to improve website functionality and user experience

B. How We Use Cookies

We use cookies to:

Analyze website traffic and improve site performance (via Google Analytics).
Store user preferences for a personalized experience.
Enhance security and prevent fraudulent activity.

C. Managing Your Cookie Preferences

You can manage cookies through your browser settings by blocking or deleting them. However, disabling cookies may affect website functionality.

6. Data Security

We implement industry-standard security measures to protect your personal data. However, no online transmission is 100% secure. We encourage users to protect their login credentials and avoid sharing sensitive information over unsecured networks.

7. Third-Party Links & Services

Our website may contain links to third-party sites (such as payment processors or social media). We are not responsible for their privacy practices and recommend reviewing their privacy policies.

8. Children’s Privacy

Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe we have collected data from a minor, please contact us immediately.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date. Continued use of our website signifies acceptance of these changes.