Privacy Policy

Last updated: 13

Done & Dusted Handyman LLC (“Company,” “we,” “us,” or “our”) is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, contact us, or interact with us through SMS or other communication channels.

By using our website or submitting your information, you agree to the practices described in this policy.

1. Information We Collect

Personal Information You Provide

We may collect information when you submit a form, request a quote, schedule a service, or communicate with us. This may include:

Name

Phone number

Email address

Service address

Project details

SMS & Phone Number Collection

When you provide your phone number (via web forms, service requests, scheduling pages, or texting our number), you consent to receive SMS messages related to:

Appointment scheduling

Service updates

Estimates & job details

Follow-up messages

Occasional promotions or special offers (if applicable)

We do not sell, rent, or share your phone number or SMS data with third parties for marketing or any commercial purpose.

Automatically Collected Data

We may collect:

IP address

Device/browser data

Site activity

Cookies & analytics data

2. How We Use Your Information

We use your information to:

Provide and manage handyman services

Reply to inquiries or quote requests

Communicate via SMS regarding appointments, updates, and service confirmations

Send promotional messages (only if opted in)

Improve site functionality and user experience

3. SMS Communications

By providing your phone number, you agree to receive SMS messages for:

Appointment reminders

Quote updates

Job confirmations

Customer support

Follow-up service recommendations

Opt-Out Instructions

You may opt out of SMS messages at any time by replying:
STOP — to end all messages
HELP — to receive assistance

Your opt-out request will be processed immediately.

4. Sharing Your Information

We do not sell or share your personal information—especially phone numbers—with third parties for marketing.

Information may be shared only with:

Service providers assisting in our operations (CRM, scheduling tools, payment processors)

Contractors required to perform portions of your service request

Legal authorities if required

All partners must protect your data.

5. Cookies & Analytics

We use cookies and analytics tools to improve website performance. You may refuse cookies via browser settings.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

7. Your Rights

You may request:

Access to your data

Corrections

Deletion

Opt-out from marketing communications

Contact us at [email protected].

8. Third-Party Links

External sites linked from our website are not governed by this Privacy Policy.

9. Updates to This Policy

We may update this policy periodically. The “Last updated” date reflects the most recent version.

10. Contact Information

Email: [email protected]
Phone: (928) 492-6913

Full Privacy Policy URL (as required by CTIA guidelines):
https://app.gohighlevel.com/v2/preview/mWHtabQJO7vRR4Gny5I5