Photo: Jolene Westerling
January 6 & 13, 2026 | 1pm - 3pm CT
Presented by the ZAA Welfare Committee
Participants will review the basics of animal welfare science that underpin our assessments, discuss the key elements of a welfare assessment program, review applicable ZAA accreditation standards, explore examples and tools to start a program of your own, and practice how you can apply these assessments in your facility.
This workshop aims to provide an opportunity for participants to gain practical resources and support that will assist in developing and/or revising welfare assessment programs at your facilities.
CEUs are available upon request. Attendance at both sessions (January 6 & 13) is required to receive CEU credit.
Capacity is limited to 40 attendees.
ZAA offers weekly webinars. If you are interested in viewing past webinars, you can join ZAA today.

January 21, 2026, 6pm ET | Registration Link
Panelist: Madeline Winans, MS. PhD Candidate, The Ohio State University
Although animal welfare science has continued to grow over the last several years, little focus has been given to species like crocodilians, even though they are commonly housed in zoos & aquariums. In this presentation, we will discuss a recent study exploring behavior and blood biomarkers in a large population of zoo-housed American alligators and what insights they might offer for understanding the welfare of these animals to inform management & husbandry decisions.

February 4, 2026, 6pm ET | Registration Link
Panelist: Sam Hickey, Co-Founder & CEO, NXTLVL AI Solutions
Discover how forward-thinking zoos and wildlife parks are deploying 24/7 “AI Teammates” to eliminate missed calls, enhance guest service, and empower human staff to focus on high-value work. In this session, we’ll show you how conversational AI is acting as a tireless frontline rep — answering FAQs, upselling memberships and encounters, booking appointments, and even logging CRM data — all for less than the cost of one entry-level hire. Learn how to turn every guest interaction into a revenue opportunity while reducing burnout, admin headaches, and staffing bottlenecks.
Webinar Spotlight

Watch the recording here to learn more about AMPs: https://youtu.be/_EtzwM844U0

Watch the recording here: https://youtu.be/GFhNKzj8UBI
Would you like to access previous issues of the ZAA Journal?
Join ZAA to view the journal archives for ZAA professional development webinar archives, and more.
Notes:
Advocate | AAZK and ZAA Working Together: Facilitating Growth in the Animal Care Profession
Educate | 2025 ZAA Scholarship Recipients
Conserve | ZAA’s Newest Animal Management Program: Aardwolves
Behavior Buzz | Bridging the Communication Gap: Plain Language vs. Technical Jargon in Animal Training
Wild About Welfare | 2026 Welfare Workshop Series!
Bonus Article - Advocate: An Invitation to the Zoo Community: Help Care for Cheetahs in Somaliland
Bonus Article - Educate: Training Raptors with Protected Contact: Building Trust and Effective Strategies
Bonus Article - Conserve: 2025 ZAA Conservation Initiatives Grant Recipients
Bonus Article - Educate: Four Flamingo Chicks Hatched at Montgomery Zoo
Bonus Article - Conserve: First Camera Trap Evidence of Chinese Pangolins in Nepal’s Community Forests
Click here to learn more about our ad rates.
If you would like to advertise in the quarterly ZAA Magazine, email [email protected].
Submission deadlines:
1st of March, June, September, December
OPTIMIZING ANIMAL WELFARE THROUGH TRAINING
Training plays a vital role in promoting the well-being of animals in managed care. The ZAA’s Animal Training Committee champions integrating evidence-based animal training practices as an essential component of comprehensive animal care alongside factors like nutrition, veterinary care, enrichment, and appropriate habitats.
THE BENEFITS OF ANIMAL TRAINING
Contemporary animal training transcends simple behavior change. By employing a combination of behavior analysis, ethology, phylogeny, and extensive practical application, today’s animal training fosters a deeper understanding of animal behavior, allowing for the development of training programs tailored to an animal’s individual needs and specific contexts. These programs provide numerous benefits for animals in managed care, including the following:
Enhanced Animal Welfare: Training facilitates cooperation in medical care, allows for the implementation of enriching activities, supports day-to-day care, and promotes overall well-being.
Conservation Support: Training can be instrumental in learning about a species, preparing animals for reintroduction programs, and teaching behaviors that contribute to conservation efforts.
Guest Engagement: Well-trained animals can serve as effective ambassadors for their wild counterparts, inspiring guests to become advocates for wildlife conservation.
Interested in Learning More about The Animal Training Committee? View their factsheet below!

Photo: Jolene Westerling

Contact: [email protected]

December 5-8, 2025 | Fort Worth Zoo
Click here for more information.

January 17, 2026 | Virtual
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October 18th-23rd, 2026 | Virtual
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Disclaimer: The events and workshops listed on this page are provided for informational purposes only. Inclusion does not constitute endorsement or imply affiliation by the Zoological Association of America (ZAA).