Ocean Edge Media

Privacy Policy

​Effective Date: April 8, 2026

Last Updated: April 8, 2026

About This Policy

Ocean Edge Media (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect the information you share when visiting our website at oceanedgemedia.com or when working with us for web design, social media management, or graphic design services. By using our website or using our services, you agree to the terms outlined in this policy.

Information We Collect

Information You Provide to Us

When you contact or work with Ocean Edge Media, we may collect details such as :

  • Contact Information : Your name, email address, phone number, and business name

  • Project Details : Information about your business goals and project requirements

  • Payment Information : Billing address and secure payment details (processed through third‑party platforms)

  • Communications : Emails, messages, and other correspondence between you and our team

Information Collected Automatically

When you visit our site, certain data is collected automatically to help us improve website performance and user experience. This may include:

  • IP address, browser type, and operating system

  • Pages visited and time spent on the site

  • General location data based on your IP address

  • Cookies and tracking technologies

You can manage your cookie preferences through your browser settings, but disabling them may affect some website features.

Information from Third Parties

We may receive information through :

  • Analytics tools such as Google Analytics or Facebook Pixel

  • Scheduling and CRM platforms used for consultations and service management

  • Social media interactions when users engage with our posts or advertisements

How We Use Your Information

We use your information to provide high-quality service and maintain open communication. Specifically, we use it for:

1. Service Delivery

  • Managing projects, consultations, and timelines

  • Processing payments securely

  • Communicating updates and support information

2. Website Functionality

  • Monitoring site performance and improving usability

  • Identifying and resolving technical issues

3. Marketing and Communication

  • Sending updates, newsletters, or special offers (with your consent)

  • Responding to inquiries and proposals

  • Personalizing website experiences and advertising relevance

4. Operations and Compliance

  • Maintaining accurate records for business and legal purposes

  • Meeting regulatory requirements and ensuring data security

Third‑Party Tools We Use

To deliver our services efficiently, we work with trusted providers who may process your data under strict confidentiality. These include:

  • WordPress - Wix - Squarespace – for client management, payments, and contracts

  • Google Workspace – for email, scheduling, and file management

  • Google Analytics and Facebook Meta Business  – for website and marketing insights

Each of these platforms has its own privacy and security protocols and uses your information only as needed to provide their services.

Data Protection and Security

We take strong security precautions to protect your data, including:

  • Encrypted data transmission

  • Secure storage systems and access control

  • Regular software updates and security monitoring

  • Limited employee access to sensitive data

While we make every effort to safeguard your information, no online system can be guaranteed 100% secure.

Data Retention

We keep your information for as long as reasonably necessary to:

  • Continue providing services

  • Fulfill legal and accounting obligations

  • Maintain project records for continuity and support

If you wish to have your personal data removed, you can request deletion by contacting us directly.

Your Rights

You may have the right to:

  • Access the personal data we hold about you

  • Correct or update inaccurate information

  • Request deletion of your personal information, where allowed by law

  • Limit or object to the processing of your information

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at [email protected]. Requests are reviewed within 30 days, and identity verification may be required.

To unsubscribe from marketing emails, use the “unsubscribe” link in any email or contact us directly.

Children’s Privacy

Our services are intended for business owners and adults aged 18 and older. We do not knowingly collect information from minors. If we discover information collected from someone under 18, we will delete it promptly.

International Data Transfers

Although Ocean Edge Media is proudly based in Nova Scotia, Canada, we work with clients around the world. Your data may be securely stored or processed in other locations, always in compliance with applicable privacy regulations.

Updates to This Policy

This Privacy Policy may be updated periodically to align with changes in our operations or current laws. When this occurs, we will:

  • Update the “Effective Date” and “Last Updated” information

  • Post the revised policy on our website

  • Notify active clients if substantial changes are made

Continued use of our website or services indicates acceptance of any updates.

Contact Us

Ocean Edge Media
2550 Highway 215, Upper Burlington, Nova Scotia B0N 2A0
902‑456‑4205
[email protected]

For privacy or data-related inquiries, please use the subject line “Privacy Policy” in your email.

Governing Law

This Privacy Policy is governed by the laws of Nova Scotia, Canada, and applicable Canadian federal privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).