Terms and Conditions
Welcome to Restora Aftercare. These Terms and Conditions govern your use of our website, services, and any related content. By accessing or booking services through our platform, you agree to comply with and be bound by these terms. Please read them carefully.
1. Services Provided
Restora Aftercare offers post-surgical aftercare, travel coordination, and concierge services. All services are subject to availability and may vary based on location, provider schedules, and individual recovery needs. We reserve the right to modify or discontinue services at any time.
2. Medical Disclaimer
Restora Aftercare does not provide medical diagnosis or surgical procedures. Our services are intended for post-operative support based on your surgeon’s instructions. Always consult your physician for medical advice.
3. Booking & Payment
All bookings must be made through our secure online platform.
Full or partial payment may be required to confirm your reservation.
Prices vary based on care package, duration, and add-on services.
All transactions are encrypted and HIPAA-compliant for your security.
4. Cancellations & Refunds
Cancellations must be requested at least 7 days prior to your scheduled service for a partial refund (processing fees may apply).
Services canceled less than 7 days in advance may not be eligible for a refund.
Refunds for unused services will be evaluated on a case-by-case basis.
5. Privacy & Data Security
We value your privacy. All personal and medical information is handled in compliance with HIPAA standards. Please review our [Privacy Policy] for details.
6. Client Responsibilities
Provide accurate and complete health and procedure details during booking.
Inform us of any allergies, special needs, or medical concerns before services begin.
Follow all post-operative care instructions provided by your surgeon and our team.
7. Limitation of Liability
While we strive for excellence in care, Restora Concierge is not liable for:
Medical complications resulting from surgery or failure to follow medical advice.
Delays or interruptions caused by third-party providers, weather, or unforeseen events.
8. Changes to Terms
Restora Aftercare may update these Terms and Conditions at any time. Continued use of our services after changes signifies your acceptance of the updated terms.
9. Contact Information
For questions about these terms, please contact us:
(XXX) XXX-XXXX
Restora Aftercare is fully committed to safeguarding your personal and medical information. Your trust means everything to us.
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Restora Aftercare. All Rights Reserved.