Last updated: 01/02/2026

1. Introduction

At JEA Flooring, we value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and share your information when you interact with us through our website https://www.jeaflooring.com/ and other communication channels.

2. Information We Collect

We may collect the following categories of personal information:

- Contact information: name, email address, phone number, and mailing address.

- Preference information: type of services of interest, style preferences, and specific needs.

- Usage information: details about how you use our website and services, including IP addresses, browser type, and pages visited.

- Communication information: content of messages, emails, and other interactions with our team.

3. How We Use Your Information

The information collected is used to:

- Provide and improve our services: process your requests, manage appointments, and improve the quality of our services.

- Communication: send you updates, promotions, and other relevant information about our services.

- Legal compliance: comply with legal obligations and respond to legal processes.

4. SMS Consent and Data Collection

We collect your phone number only when you voluntarily provide it through our web forms. This information is used strictly to send you the service alerts or marketing messages you have subscribed to. We do not share your SMS subscription data or your consent with third parties or affiliates for marketing or promotional purposes.

5. Information Sharing Is Not Permitted

We do not sell or rent your personal information (name, last name, email, phone, etc.) to third parties. Sharing mobile data with third parties is NOT permitted. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Sharing information with subcontractors in support services such as customer service is permitted. All other categories of use exclude the consent and subscription data of the text message originator — this information will not be shared with any third party.

6. Security of Your Information

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, or destruction. However, no internet data transmission is completely secure, and we cannot guarantee the absolute security of your information.

7. Your Rights and Choices

- Access and correction: you may request access to your personal information and correct any inaccuracies.

- Opt-out: you may opt out of receiving promotional communications by following the "unsubscribe" instructions in our emails or by replying "STOP" to our text messages.

8. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience on our website, analyze trends, and manage the site. You can control the use of cookies through your browser settings. You may disable cookies in your browser settings, but please note that some features of our website may not function properly if you do so.

9. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and recommend that you review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the "Last updated" date.

11. Contact

If you have questions or concerns about this Privacy Policy, you may contact us at:

📧 Email: [email protected]

📍 Mailing address: 2550 W 63rd St Chicago 60629

📞 Phone: +1 872-278-4028