Privacy Policy

Last Updated on June 17th, 2022

Elite Guitar Coaching Academy, eliteguitarcoaching.com is committed to protecting both the personal as well as business information you share and/or store with us. This Privacy Policy applies to transactions and activities and data gathered through the Elite Guitar Coaching Academy Website and interaction You may have with its related Social Media accounts. Please review this Privacy Policy periodically as We may revise it without notice.

Generally, We may collect and use personal information for many purposes, including, but not limited to: billing, product and service fulfilment, understanding customer needs, providing a better website, improving products and services, and communicating with customers and potential customers regarding our products and services with third party products and services.We also use your information to measure our success and performance. For example, aggregate information gives us an idea of the number of visitors we attract and how they navigate our websites.

Personally Identifiable Information that You Provide to Us

Unless you voluntarily provide personal information for a specific purpose (such as opting into a lead magnet or purchasing a course) we do not collect personal information from you. We will never combine any personal information about a user of our site with any aggregate information we collect about that user, whether collected on our site or our Advertising Service. If you choose to provide personal information during registration or when using our services, we use your personal information to provide you with a particular product or services that you request.

Account Registration & Subscription Information

In some instances, use of the Elite Guitar Coaching Academy Website and Services may require that You disclose certain personal information for identification, including a unique email address and demographic information (including, for example, postal code, age, sex, job industry, job title, and income) to register. We store this information that You provide Us to send relevant emails and contact You via phone and/or email with notifications, marketing messages and any relevant updates to our services.

You may request that any accounts created with Us and associated with You by your email address, as well as any and all personal information that You have stored with Us, to be erased at any time by emailing [email protected]. Upon this request, We will delete all personal data that you have stored with us promptly.

Billing and Credit Card Information

Our Services comprise, generally, online courses, business coaching and consulting and materials distributed on a subscription basis. To enable payment, We collect and store name, address, telephone number, email address, credit card information, and other billing information. This information will only be shared with third parties who facilitate completion of the purchase transaction, such as by fulfilling orders and processing credit card payments.

We will not disclose your billing and/or credit card information unless required by law or a court order, or unless disclosure is required to address an issue implicated by the financial transaction. For instance, if you claim that your billing and/or credit card information was used to make a purchase you did not authorize, details about the transaction may be disclosed to law enforcement and any party we deem necessary to address the matter.

How this Information is Used

The information We collect is used for a variety of purposes, such as:

To enable your use of our services and deliver your requests for certain features, such as enabling You to participate in and renew paid services, polls, and message boards;

by performing statistical, demographic and marketing analyses of users of our Services to improve our relationship with our customers;

for product development purposes and to generally inform advertisers about the nature of Our subscriber base to improve our relationship with our customers;

to customise Your experience by allowing advertising to be targeted to the users for whom such advertising is most pertinent

Direct Communication

An important aspect of our courses, coaching and consulting products includes direct communication with our customers. As a result, We will periodically send You communications to Your email, text, or voice mailbox, via telephone, fax, mobile phone, email, paper mail, or any other delivery method regarding the products or services you may have purchased through this website. We may also send you information about product or service updates, new features, or information We believe you may find interesting. We may send you information regarding other products and services we offer.

Non-Personal Information Collected Through Technology and Third-Parties

During Your visit as You browse through the website, read pages, or download information, We automatically collect and store the following anonymous information about Your visit:

- the date and time You access our site;

- the pages You visit on our site;

- if You navigate to our site by clicking a link, the location of that link;

- the technical capabilities of the computer you use to access our site;

- the internet service provider You use to connect to our site (for example “companyX.com” if You have a commercial internet account, or “universityX.edu” if You connect from a university); and

- the IP address (a number automatically assigned to Your computer whenever You are surfing the internet) from which You access our site.

We use this information, in the aggregate, to make our website more useful to visitors — to learn about the number of visitors to our site and the types of technology used, to detect operational problems, and to improve the website’s overall security.

Cookies, Beacons, Local Storage and Other Similar Technologies

We use “cookies,” Web beacons, HTML5 local storage and other similar technologies. These technologies allow us to manage access to and use of the Services, recognise you and provide personalisation, and help us understand how people use Our Services. You may not be able to access certain areas of Our websites, including eliteguitarcoaching.com, if Your computer does not accept cookies from Us.

By using Our site, You automatically consent to accepting the 'Preferences', 'Statistics' and 'Marketing' categories of cookies that we use to improve user experience. You can opt out and withdraw consent from any category by changing your consent settings on the Cookie Declaration section below.

We do not respond to browser-based “do not track” signals.

We may transmit non-personally identifiable website usage information to third parties in order to show you advertising for Elite Guitar Coaching Academy when you visit other sites.

Analytics, Log Files and Reading History

We gather certain information automatically and store it in log files. This information may include IP addresses, browser type, operating system and other usage information about the use of Our Services, including a history of the pages You view.

We may combine this automatically collected log information with other information We collect about You. We do this to improve services we offer You, including customised recommendations, advertising, to improve marketing, and to track access and use of Our Services across the devices that You may use to access Our Services.

We have hired third parties to provide us information, reports and analysis about the usage, browsing patterns of our users. They may independently record the type of device and operating system You are using, general location information, as well as events that occur on Our Website, such as how often you use our website.

Third-party Persons or Entities with Whom We Share Personally Identifiable Information

Elite Guitar Coaching Academy will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. However, we may transfer personal information in connection with a sale or merger of Elite Guitar Coaching Academy or the division responsible for the services provided to you. We may also share your personal information, such as your email address, mailing address, etc., with our technical consultants, third party auditors and other third parties who make our site available, enhance its functionality or provide associated services and/or who deal with you in processing your orders and/or delivering content, samples, products, services and gifts and prizes. These third parties are not allowed to use personal information except for the purposes of providing the applicable services. In addition, we reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website. Our site and services are maintained in the UK. By using the site and/or services, you authorise the export of personal information to the UK and its storage and use as specified in this policy.

Third Parties

We may share information about our audience in aggregate or de-identified form. Nothing in this Privacy Policy is intended to indicate a restriction of Our use or sharing of aggregated or de-identified information in any way

Security Information

Elite Guitar Coaching Academy stores all data using industry standard security devices, such as firewalls and encryption protocols, to safeguard against unauthorised access to our data. We have put in place reasonable physical, electronic, and managerial procedures coupled with carefully developed security procedures to protect your information from loss, misuse or unauthorised alteration. When we ask for sensitive information, such as credit card numbers, we protect it through the use of the Secure Socket Layer (SSL) protocol which provides encryption during transmission. We have put in place policies to restrict access to your information by our employees. Our employees are trained to safeguard your information. Additionally, we use internal and external resources to review the adequacy of our security procedures.

Disclosure by Necessity

We may occasionally access, preserve, and/or disclose personal information as required by law, for example, to comply with a court order or subpoena or we have a good faith belief that such action is necessary to

- comply with the law or with legal process;

- protect and defend our rights and property;

- protect against misuse or unauthorised use of Our Services; or

- protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or

- attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).

As we continue to develop our business, We or our affiliates may sell or buy other businesses or entities, or we may merge with another company, or be bought by another company. In such transactions, personal information may be among the transferred assets.

Your information may be stored and processed in any country in which we maintain facilities or conduct operations. By using our Website, your personal information may be transferred outside of your country of use and/or residence.

When your account becomes inactive, your information may remain in our computers, electronic databases, and archives, and may not be reasonably capable of expungement.

Miscellaneous

Children’s Guidelines

COPPA Compliance. We do not knowingly collect or store any personal information about children under the age of 13.

Amendments

This Privacy Policy may be amended by us at any time and without notice, but only by amending this Policy as posted on this Website. Any amendments will become effective 7 days after being posted on the website, unless circumstances require that a change be immediately implemented.