Refund Policy

Effective Date: April 27, 2026

At Prime Systems Advisory LLC, we are committed to delivering high-quality digital services and solutions. This Refund Policy outlines the conditions under which refunds may be issued.

1. General Policy

Due to the nature of digital services, all sales are considered final unless otherwise stated in writing. By purchasing our services, you acknowledge and agree to this policy.

2. Subscription-Based Services

For any recurring or subscription-based services:

• You may cancel your subscription at any time

• Cancellation will prevent future billing

• No refunds will be issued for payments already processed

3. One-Time Services

For one-time services such as setup, consulting, or implementation:

• If work has not yet begun, you may request a full refund

• If work has started, refunds may be issued at our discretion based on the portion of work completed

• Once a service has been completed and delivered, no refunds will be issued

4. Non-Refundable Items

The following are non-refundable:

• Completed services

• Custom work or configurations

• Fees related to third-party software or integrations

• Administrative or processing fees

5. Dispute Resolution

If you experience an issue with your purchase, we encourage you to contact us directly before initiating a dispute. We are committed to working with you to reach a fair resolution.

6. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Changes will be effective immediately upon posting.

7. Contact Information

Prime Systems Advisory LLC

Bellflower, California, United States

Website: www.theprimeoperator.com

Email: [email protected]

Phone: (562) 608-3488