Privacy Policy
Effective Date: [27/03/26]
This Privacy Policy applies solely to this website and mobile application and does not apply to any third-party websites or mobile applications, which may have data collection, storage, and use practices that differ materially from those described in this Privacy Policy. For additional information, please refer to the section concerning Third-Party Websites and Mobile Applications below.
BY USING THE WEBSITE OR MOBILE APPLICATION, YOU REPRESENT AND WARRANT THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THE TERMS OF THIS PRIVACY POLICY. If you do not understand or do not agree to be bound by this Privacy Policy, you must immediately discontinue use of the website and mobile application.
Each time you access or use the website or mobile application, the then-current version of this Privacy Policy will apply. Accordingly, you should review this Privacy Policy periodically and check the “Last Updated” date to stay informed of any changes since your last visit.
1. CHILDREN'S PRIVACY
The website and mobile application of Casillas Coverage are not directed to children under the age of thirteen (13). Casillas Coverage does not knowingly solicit or collect personally identifiable information from children under the age of thirteen. If Casillas Coverage becomes aware that it has collected personal information from a child under the age of thirteen, such information will be promptly deleted from our records. Because Casillas Coverage does not knowingly collect personal information from children under the age of thirteen, we do not use or disclose such information to third parties. This Privacy Policy is designed to comply with the Children’s Online Privacy Protection Act (COPPA).
2. INFORMATION COLLECTION PRACTICES
a. Traffic Data Like most website or mobile application operators, Casillas Coverage automatically collects certain information that web browsers and devices make available, including: (i) Internet Protocol (IP) addresses; (ii) domain servers; (iii) types of devices accessing the website or mobile application; and (iv) types of web browsers used to access the website or mobile application (collectively, “Traffic Data”). Traffic Data is anonymous information that does not personally identify you.
b. Cookies A “Cookie” is a small data file that a website stores on a user’s device and that the user’s browser provides to the website each time the user accesses or interacts with the site. Cookies are used to identify a user as a unique visitor without collecting personal identifying information. Casillas Coverage uses Cookies to enhance and customize your experience, prevent repetitive messages, and, where applicable, store login information so you do not need to re-enter it during future visits. Most web browsers automatically accept cookies, but you may modify your browser settings to notify you when cookies are placed, refuse certain cookies, or disable cookies entirely. Disabling cookies may limit certain features or functionality of the website. For additional information, see the section below concerning Information Use and Disclosure Practices.
c. Personal Information To access certain services offered by Casillas Coverage, you may be asked to voluntarily provide information that personally identifies you (“Personal Information”). Personal Information may include, without limitation: (1) Contact Data (such as your name, mailing address, telephone number, and email address); (2) Demographic Data (such as age, gender, location, or other general information relevant to insurance services); and (3) Financial Data (such as payment information, where applicable). Personal Information is collected only when you voluntarily provide it and is not collected surreptitiously. Casillas Coverage may supplement the Personal Information you provide with information obtained from public sources or lawful third parties, such as insurance carriers or consumer reporting agencies, as permitted by law. You are not required to provide Personal Information; however, choosing not to do so may limit your ability to access certain services or features.
d.Information you Make Public on the Website or Mobile Application. The Website or Mobile Application may contain features (e.g. public profiles, forums, and message boards) that permit you to upload, post, transmit, display, perform or distribute content, information or other material, including your Personal Information. Any information that you choose to disclose by means of such features becomes public information over which LSP is unable to exercise control. You should exercise caution when deciding to disclose your Personal Information by means of such features, and you agree to assume all responsibility for doing so.
3. INFORMATION USE AND DISCLOSURE PRACTICES
a. Traffic Data and Information Gathered Using Cookies. LSP analyzes Traffic Data and information gathered using Cookies to help LSP better understand who is using the Website and how they are using it. By identifying patterns and trends in usage, LSP is able to better design the Website to improve your experience, and to serve you more relevant and interesting content. From time to time, LSP may release Traffic Data and information gathered using Cookies in the aggregate, such as by publishing a report on trends in the usage of the Website. LSP does not attempt to link information gathered using Cookies to Personal Information.
b. Personal Information
i. SMS consent is obtained when users voluntarily provide their mobile phone number through our online forms or other documented opt‑in methods that clearly describe our SMS program. By submitting their phone number and agreeing to the accompanying consent language, users provide prior express written consent to receive mixed-use SMS messages from us, including transactional messages (such as appointment confirmations, reminders, and service updates) and promotional or marketing messages (such as product information, special offers, and related services). Message frequency may vary, and standard message and data rates may apply. Consent to receive SMS messages is not a condition of any purchase. Users may revoke their consent and opt out of SMS communications at any time by replying STOP to any message, after which we will cease sending SMS messages to that number except where a confirming message is permitted by law. Users can also reply HELP or contact us using the details provided in this Privacy Policy for assistance. We use phone numbers and SMS consent solely to deliver the described communications and do not sell or share mobile numbers with third parties for their own marketing purposes; any sharing is limited to service providers who facilitate message delivery and are contractually obligated to protect this information.
ii. Disclosure Practices. Except under the following circumstances and otherwise as set forth in this Privacy Policy, LSP will keep your Personal Information private and will not sell it to or share it with third parties.
· Disclosure in Connection with Services. LSP discloses Personal Information to those who help it provide Services, including those who perform technical, administrative and data processing tasks such as hosting, billing, fulfillment, and data storage and security.
· By Law or to Protect Rights. LSP discloses Personal Information when required to do so by law, or in response to a subpoena or court order, or when LSP believes in its sole discretion that disclosure is reasonably necessary to protect the property or rights of LSP, third parties or the public at large.
· Business Transfers; Bankruptcy. LSP reserves the right to transfer all Personal Information in its possession to a successor organization in the event of a merger, acquisition, or bankruptcy or other sale of all or a portion of LSP's assets. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred Personal Information will be subject to this Privacy Policy, or to a new privacy policy if you are given notice of that new privacy policy and an opportunity to affirmatively opt-out of it. Personal Information submitted or collected after a transfer, however, may be subject to a new privacy policy adopted by LSP's successor organization.
· Unpaid Accounts. If you fail to pay any balance owed in consideration of Services, LSP may, as permitted by law, report your Personal Information, including without limitation your unpaid balance, to consumer credit reporting services, collection agencies and others
4. CONSENT TO RECEIVE COMMUNICATIONS
By registering with the Website, you thereby consent to receive periodic email and other communications from LSP regarding policies, new product offers, promotions and other matters. If you desire not to receive e-mails, you may opt-out by following the unsubscribe instructions within each e-mail communication or submit your request to [email protected]
5. SECURITY OF PERSONAL INFORMATION
LSP has implemented and maintains reasonable security procedures and practices to protect against the unauthorized access, use, modification, destruction or disclosure of your Personal Information.
6. LOST OR STOLEN INFORMATION
You must promptly notify us if your credit, banking, other financial information, user name or password is lost, stolen or used without permission. In such an event, we will remove that credit card number, bank account information, other financial institution information, user name or password from your account.
7. USER ACCESS, UPDATE, AND CORRECTION
Casillas Coverage seeks to ensure that your Personal Information is accurate and up to date. By using the website, mobile application, or related services, you represent and warrant that all information you provide—whether through registration forms or otherwise in connection with your use of the services—is complete and accurate, and you agree to update such information as necessary to maintain its accuracy and completeness. You may request to review, update, or correct your Personal Information by accessing your account, where available, or by contacting Casillas Coverage directly using the contact information provided on the website.
8. THIRD-PARTY WEBSITES AND MOBILE APPLICATIONS
Casillas Coverage does not own or control any third-party websites or mobile applications that may be linked to or accessible through our website, mobile application, or communications. Such third-party websites or mobile applications are not governed by this Privacy Policy, and Casillas Coverage is not responsible for their privacy practices. Before visiting or providing personal information to any third-party website or mobile application, you should review their privacy policies and take appropriate steps to protect your personal information.
No mobile opt-in information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with trusted subcontractors or service providers solely for the purpose of providing support services, such as customer service, messaging delivery, hosting, or system administration. All other categories of data use expressly exclude text messaging originator opt-in data and consent, and such information will not be shared with any third parties.
9. PROMOTIONAL ACTIVITIES
From time to time, Casillas Coverage may conduct promotions, educational campaigns, or other limited marketing activities (collectively, “Promotional Activities”). Any information submitted in connection with such Promotional Activities will be handled in accordance with this Privacy Policy. Casillas Coverage may also invite you to participate in surveys or feedback requests intended to improve our website, services, insurance offerings, or customer experience. Any Personal Information provided in connection with a survey will be used solely for the purpose of that survey and, where disclosed to third parties, will be shared only in aggregated and non-identifiable form.
10. UPDATES AND CHANGES TO PRIVACY POLICY
Although most changes are likely to be minor, LSP reserves the right, at any time and without notice, to add to, update, change or modify this Privacy Policy, simply by posting such update, change or modification on this page. Any such addition, update, change or modification will be posted on the Website or Mobile Application 30 days prior to the effective date of the amendment(s). Each time you use the Website or Mobile Application, the then-current version of this Privacy Policy will apply. Accordingly, each time you use the Website or Mobile Application, you should check the date of this Privacy Policy (which appears at the end) and review any changes since the last time you used the Website or Mobile Application. Unless LSP obtains your express consent, any revised Privacy Policy will apply only to information collected after the effective date of such revised Privacy Policy, and not to information collected under any earlier Privacy Policy.
Refund Policy
Casillas Coverage offers a 100% 30-day money-back guarantee. Please contact [email protected] to request any refunds within 30 days of the transaction.
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