Terms of Use

Effective Date: May 13, 2025

Welcome to VIP Agents. These Terms of Use ("Terms") govern your access to and use of our website (https://vipagents.ai) and services, including our AI-powered receptionist and automation tools (collectively, the “Services”). By accessing or using our Services, you agree to these Terms. If you do not agree, please do not use our Services.

1. Use of Services

You agree to use our Services for lawful purposes only. You may not use our platform to transmit or distribute any content that is illegal, harmful, abusive, or infringes on the rights of others.

2. User Accounts

If you create an account with VIP Agents, you are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use or suspected breach of your account.

3. Service Availability

We strive to keep our platform available at all times but do not guarantee uninterrupted access. We reserve the right to modify or discontinue the Services at any time without notice.

4. Intellectual Property

All content, trademarks, and software associated with our platform are the property of VIP Agents or its licensors. You may not copy, modify, or distribute any content without our prior written consent.

5. Payment and Subscriptions

Certain features may require payment. By subscribing or purchasing, you authorize us to charge your payment method. All fees are non-refundable unless otherwise stated in writing.

6. Data Privacy

Your use of our Services is also governed by our Privacy Policy and Cookie Policy. Please review those documents to understand how we collect and use your data.

7. Third-Party Services

Our platform may include integrations with third-party services such as Google, Meta, Stripe, or Twilio. We are not responsible for those providers’ actions or policies. Use of those services is governed by their own terms.

8. Limitation of Liability

To the fullest extent permitted by law, VIP Agents shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services. Your sole remedy is to discontinue use of the Services.

9. Indemnification

You agree to defend and indemnify VIP Agents from and against any claims, damages, or losses arising out of your misuse of the Services or violation of these Terms.

10. Modifications

We may revise these Terms from time to time. We will post any updates here. Continued use of our Services after changes are posted constitutes your acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles. Any disputes will be resolved in the state or federal courts located in Santa Rosa County, Florida.

12. Contact Us

If you have any questions about these Terms, please contact us at:

📧 [email protected]
📍 VIP Agents
185 US-90, Pace, FL 32571, United States