Frequently Asked Questions

Frequently Asked Questions

We Make It Easy!

Call Us!


Whether you found us on online or from a friend,

we treat everyone like family. Call or text us at

(713) 357-6339, or DM us on social media, or fill

out the form.

Let's Be Friends


Tell us what you want and we’ll find it. We want

to know what you love so we can pair you

up with the best deals and properties that match

your lifestyle.

Pick Your Favs

Pick your favorites from the list and let us pair you

up with a leasing agent/manager at your top properties – If you love it, lease it! That’s it… It’s

really that simple.

We Make It Easy!

Call Us!


Whether you found us online or from a friend,

we treat everyone like family. Call or text us at

(713) 357-6339, DM us on social media, or fill

out the form.

Let's Be Friends


Tell us what you want and we’ll find it. We want

to know what you love so we can pair you

up with the best deals and properties that match

your lifestyle.

Pick Your Favs

Pick your favorites from the list and let us pair you

up with a leasing agent/manager at your top properties – If you love it, lease it! That’s it… It’s

really that simple.

Most Properties Change Their Pricing Daily; Get You You The Actual Price Based On Your Move Date.

Most rental websites and mobile apps do not have real time pricing or availability. Very few apartments publish their pricing or availability on rental websites.

Our Agents Talk To Unhappy Renters Every Day And Know Which Properties To Avoid.

Online reviews are incredibly helpful when looking for a new apartment. Unfortunately many people don’t like writing reviews and properties are sold constantly. As soon as a property has new ownership or new management, the old reviews become irrelevant.

Comparing Apartments With Unified Data Makes Decision Making Easier.

Rental websites and mobile apps are advertising sources for apartments. Properties that buy the biggest ads show up first on the app. The internet is a good place to conduct research, but you have to unify the information yourself. Our agents and exclusive software pulls the research together for you.

We Have A Much Easier Time Reaching The Leasing Staff.

Are you having a difficult time getting the leasing office to answer the phone? The leasing staff is incredibly busy, and many are under staffed! Large complexes are inundated with daily tasks to keep the property running smoothly. We have relationships with the apartment communities and direct dial phone numbers.

The Apartment Industry Changes Constantly And Our Licensed Agents Are Experts In Their Area.

Our team has years of experience and is very successful in the apartment locating industry. Our expertise and knowledge of the industry allows us to support you in making a faster and more informed decision, rather than you spending hours on independent online research. We have helped thousands of renters find their fit. From cute and cozy to large and luxurious, let us help you!

What Do I Do If I Have To Move In And Start Work By A Certain Date, But I’m Not Able To Visit Beforehand?

No worries! All of our agents offer video/facetime tours so you can actually see where you’ll be living. Leasing a unit sight unseen can be stressful, we like to send videos so you know if that closet will fit all of your shoes, or if that particular unit has a wine rack. We love wine – and if you do, too, you’ll want to know that wine rack is there!

I Need To Move 6 Months From Now, Are You Guys Able To Help?

This is a big one. We actually only know availability and pricing 60 days out, and while we can definitely start narrowing down potential neighborhoods and apartments, we won’t truly be able to start the search process until we’re 60 days away from move in. However, feel free to contact us and we can look at your situation – we are sure we can find a solution that suits everyone.

What If I Am Coming For Only One Or Two Days To Look At Apartments?

This is our full time job, and all of our agents work pretty much all the time. If you’re coming in on a Saturday, just let your agent know and we can have updated availability and pricing for you to look over before you come. Don’t worry; we aren’t just here to work for office hours. We love touring out of towners because we get to show off how much we love this city. We can show you the different neighborhoods, we can take you to the best bars to meet new people, and we’ll definitely show you our favorite restaurants. As you might have noticed, we’re proud foodies around here!

What Neighborhood Should I Live In?

This one is actually tough because there are so many different neighborhoods that we love! But ultimately there are a lot of other factors that come into play. What is the best neighborhood for one person might not be suited to you. We’ll look to factor in everything to do with the process, including your budget, work location, etc. – we’ll take a closer look at anything that can determine which neighborhood is best for you! But don’t worry, we’ll walk you through the process for sure.

How Do I Set Up Electricity/Utilities?

A lot of cities have only one electricity service. Thankfully, here in Texas we have unregulated energy (Except Austin and San Antonio who has CPS) so you can choose from a number of different providers. Providers constantly change their pricing to be competitive, so it’s just a matter of going with the cheapest one at the time of your move! Also, most properties offer AT&T or Comcast for cable/internet. We dig Time Warner for internet, if we had to choose. However, we’ll be happy to look at all of this with you when you are looking to make your move.

What Movers Should I Use?

We always tell people to check Yelp reviews for movers, and your specific agent can give you a couple of potential movers that we’ve had good experiences with in the past! We’ll look to find people who you know that you can trust to do things diligently, fairly, and intelligently.

What Are My Transportation Options?

The Texas Big 4 (Austin, Dallas, Houston & San Antonio) have an awesome transit system (with some better than others) that can take you pretty much anywhere. We know of plenty of apartments that are within walking distance to a local transit stations if you’re not planning on bringing a car. But we will definitely suggest a car, only because each city is pretty spread out. Everything is bigger in Texas, so if you aren’t too hot on public transport keep that in mind.

Are Pets Allowed?

Texas is SUUUUUPER dog friendly. Our owner’s dog comes to our office every day! Also, there are tons of bars and restaurants that allow dogs on their patios as well. Almost all of the apartments allow non-aggressive dogs as roommates (with a deposit), and some have dog parks, green areas, and even small yards. If you have an “aggressive” breed (we use quotations because we know your pit bull is sweet. Our office husky is the sweetest) then your options will be more limited, but they still exist. Contact us and we can give you the details on what to expect and different options. Don’t worry; you won’t need to leave your canine behind.

What Do Deposits And Upfront Costs Look Like For Renting In Texas?

We love telling people who move from big cities like New York or LA about deposits here in Texas. They usually range anywhere from $0-400. Sometimes higher if there are credit issues, but no apartment requires first and last months rent, which is awesome. Some apartments will even give you a month of free rent! You will also pay an application fee of $0-100 and an admin fee of $0-300. We’re pretty good at finding deals though, you shouldn’t expect to pay more than $500 for move in costs with good credit. If you have a pet, though, then we expect that it’ll be a bit more. Don’t worry about that, though; we’ll make sure that we find you the best deal that we can.

Fridge, Microwave, Parking?

All apartments in Houston come with a fridge and a microwave. Parking is usually included unless it’s a downtown property or if you have specific requests. We’ll make sure you can get all the information that you need about that, though, as time goes on.

Do You Offer Furnished And/Or Short Term Leases?

For renting furniture, we suggest using CORT or Brooks Rentals. They’re pricey, but they have great customer service. As for short term leases, the minimum lease term we work with is 6 months, but pricing is usually MUCH higher for short term leases. Sometimes double the price. We always tell people that if they’re planning on moving here for at least a year, it’s worth it to just do a year lease and save the money!

Most properties change their pricing daily; get you the actual price based on your move date.

Most rental websites and mobile apps do not have real time pricing or availability. Very few apartments publish their pricing or availability on rental websites.

Our agents talk to unhappy renters every day and know which properties to avoid.

Online reviews are incredibly helpful when looking for a new apartment. Unfortunately many people don’t like writing reviews and properties are sold constantly. As soon as a property has new ownership or new management, the old reviews become irrelevant.

Comparing apartments with unified data makes decision making easier.

Rental websites and mobile apps are advertising sources for apartments. Properties that buy the biggest ads show up first on the app. The internet is a good place to conduct research, but you have to unify the information yourself. Our agents and exclusive software pulls the research together for you.

We have a much easier time reaching the leasing staff.

Are you having a difficult time getting the leasing office to answer the phone? The leasing staff is incredibly busy, and many are under staffed! Large complexes are inundated with daily tasks to keep the property running smoothly. We have relationships with the apartment communities and have direct dial phone numbers.

The apartment industry changes constantly and our licensed agents are experts in their area.

Our team has years of experience and is very successful in the apartment locating industry. Our expertise and knowledge of the industry allows us to support you in making a faster and more informed decision, rather than you spending hours on independent online research. We have helped thousands of renters find their fit. From cute and cozy to large and luxurious, let us help you!

What if I can't visit/tour the apartment before needing to move?

No worries! All of our agents offer video/facetime tours so you can actually see where you’ll be living. Leasing a unit sight unseen can be stressful, we like to send videos so you know if that closet will fit all of your shoes, or if that particular unit has a wine rack. We love wine – and if you do, too, you’ll want to know that wine rack is there!

I need to move 6 months from now, can you help me?

This is a big one. We actually only know availability and pricing 60 days out, and while we can definitely start narrowing down potential neighborhoods and apartments, we won’t truly be able to start the search process until we’re 60 days away from move in. However, feel free to contact us and we can look at your situation – we are sure we can find a solution that suits everyone.

What if I am only in town for the weekend to look at apartments?

This is our full time job, and all of our agents work pretty much all the time. If you’re coming in on a Saturday, just let your agent know and we can have updated availability and pricing for you to look over before you come. Don’t worry; we aren’t just here to work for office hours. We love touring out of towners because we get to show off how much we love this city. We can show you the different neighborhoods, we can take you to the best bars to meet new people, and we’ll definitely show you our favorite restaurants. As you might have noticed, we’re proud foodies around here!

What neighborhood should I live in?

This one is actually tough because there are so many different neighborhoods that we love! But ultimately there are a lot of other factors that come into play. What is the best neighborhood for one person might not be suited to you. We’ll look to factor in everything to do with the process, including your budget, work location, etc. – we’ll take a closer look at anything that can determine which neighborhood is best for you! But don’t worry, we’ll walk you through the process for sure.

How do I set up electricity/utilities?

A lot of cities have only one electricity service. Thankfully, here in Texas we have unregulated energy (Except Austin and San Antonio who has CPS) so you can choose from a number of different providers. Providers constantly change their pricing to be competitive, so it’s just a matter of going with the cheapest one at the time of your move! Also, most properties offer AT&T or Comcast for cable/internet. We dig Time Warner for internet, if we had to choose. However, we’ll be happy to look at all of this with you when you are looking to make your move.

What movers should I use?

We always tell people to check Yelp reviews for movers, and your specific agent can give you a couple of potential movers that we’ve had good experiences with in the past! We’ll look to find people who you know that you can trust to do things diligently, fairly, and intelligently.

What are my transportation options?

The Texas Big 4 (Austin, Dallas, Houston & San Antonio) have an awesome transit system (with some better than others) that can take you pretty much anywhere. We know of plenty of apartments that are within walking distance to a local transit stations if you’re not planning on bringing a car. But we will definitely suggest a car, only because each city is pretty spread out. Everything is bigger in Texas, so if you aren’t too hot on public transport keep that in mind.

Are pets allowed?

Texas is SUUUUUPER dog friendly. Our owner’s dog comes to our office every day! Also, there are tons of bars and restaurants that allow dogs on their patios as well. Almost all of the apartments allow non-aggressive dogs as roommates (with a deposit), and some have dog parks, green areas, and even small yards. If you have an “aggressive” breed (we use quotations because we know your pit bull is sweet. Our office husky is the sweetest) then your options will be more limited, but they still exist. Contact us and we can give you the details on what to expect and different options. Don’t worry; you won’t need to leave your canine behind.

What do deposits and upfront costs look like for renting in Texas?

We love telling people who move from big cities like New York or LA about deposits here in Texas. They usually range anywhere from $0-400. Sometimes higher if there are credit issues, but no apartment requires first and last months rent, which is awesome. Some apartments will even give you a month of free rent! You will also pay an application fee of $0-100 and an admin fee of $0-300. We’re pretty good at finding deals though, you shouldn’t expect to pay more than $500 for move in costs with good credit. If you have a pet, though, then we expect that it’ll be a bit more. Don’t worry about that, though; we’ll make sure that we find you the best deal that we can.

Fridge, microwave, parking?

All apartments in Houston come with a fridge and a microwave. Parking is usually included unless it’s a downtown property or if you have specific requests. We’ll make sure you can get all the information that you need about that, though, as time goes on.

Can you help me find furnished and/or short term leases?

For renting furniture, we suggest using CORT or Brooks Rentals. They’re pricey, but they have great customer service. As for short term leases, the minimum lease term we work with is 6 months, but pricing is usually MUCH higher for short term leases. Sometimes double the price. We always tell people that if they’re planning on moving here for at least a year, it’s worth it to just do a year lease and save the money!

We Make It Easy!

Moving to a new city can present a few

unforeseen challenges, so let our hindsight be

your foresight and make this transition as smooth as possible.

We know that deciding on an area in a new city can be difficult, but our agents are local experts. They know the city like the back of their hand. We’re not just your “Apartment Locator” – here, friends become family. We will help you sort through apartments & neighborhoods based upon your interest. The end result? We’ll help you find your tribe.


However, we know that locating an apartment comes with plenty of questions that demand immediate answers. Here’s a list of frequently asked questions. Hopefully this helps! Either way, give us a ring and we can answer whatever questions you may have.

We Make It Easy!


Moving to a new city can present a few unforeseen challenges, so let our hindsight be your foresight and make this transition as smooth as possible.

We know that deciding on an area in a new city can be difficult, but our agents are local experts. They know the city like the back of their hand. We’re not just your “Apartment Locator” – here, friends become family. We will help you sort through apartments & neighborhoods based upon your interest. The end result? We’ll help you find your tribe.


However, we know that locating an apartment comes with plenty of questions that demand immediate answers. Here’s a list of frequently asked questions. Hopefully this helps! Either way, give us a ring and we can answer whatever questions you may have.

It’s Completely FREE!


The apartments pay us a referral fee out of their marketing budget – All we ask our clients to do is list us as their referral source on the guest card and application when you apply. You get a great deal on a new apartment, we get to keep the lights on, and the property gets a new tenant. It’s a total WIN-WIN-WIN for everyone.

It’s Completely FREE!


The apartments pay us a referral fee out of their marketing budget – All we ask our clients to do is list us as their referral source on the guest card and application when you apply. You get a great deal on a new apartment, we get to keep the lights on, and the property gets a new tenant. It’s a total WIN-WIN-WIN for everyone.