Fulfillment Policy

Effective Date: June 1st, 2025 

At Nurture Neuroscience, we are committed to delivering your purchases with care, clarity, and compassion.

1. Digital Products

Available immediately after purchase via email or user account login. If you do not receive access within 30 minutes, contact us at [email protected]

2. Physical Products

Shipped within 3–5 business days. Tracking will be provided once your order is dispatched. Delivery times vary by region and carrier.

3. Subscriptions & Memberships

Automatically renew on a monthly or annual basis unless cancelled before the renewal date. You may cancel anytime via your account settings or by emailing [email protected]

4. Refunds & Cancellations

Digital Products:

Due to the nature of digital content, all sales are final. No refunds.

Physical Products:

Refunds or replacements are issued for items that arrive damaged or incorrect. To request a return, contact us within 7 days of receiving the item. Include your order number and photos if applicable.

Subscription Refunds:

Refunds for unused time may be issued on a case-by-case basis.

5. Payment Methods

We accept secure payments through:

Stripe
PayPal
Credit/debit cards

6. Taxes and Duties

Applicable taxes will be calculated at checkout. International orders may be subject to duties or customs fees, which are the responsibility of the buyer.

7. Contact for Fulfillment Issues

We’re here to help. Please email [email protected] with any concerns, and we will respond within 2 business days.