Privacy Policy

Effective Date: 12-29-2025

The Laptop Agent (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you interact with our website, services, and communications.

Information We Collect

We may collect the following information when you submit forms, request information, or use our services:

Name

Email address

Phone number

Business-related information

Appointment and account activity details

How We Use Your Information

We use the information collected to:

Provide appointment-setting systems and automation tools

Communicate about your account or requested services

Send appointment-related and account-related SMS and email messages

Improve our services and customer experience

SMS & Email Communications

If you provide your phone number and consent, we may send you appointment-related and account-related SMS and email messages. Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

Mobile Information & Data Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Mobile data will only be used to deliver appointment-related and account-related communications and may be shared solely with service providers that support message delivery and platform operations.

Data Protection

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse.

Third-Party Services

We may use third-party tools and service providers to support website hosting, messaging delivery, analytics, and customer communication. These providers are permitted to use your information only as necessary to provide services on our behalf.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information below.

Contact Information

If you have questions about this Privacy Policy or our data practices, contact us at:

JD Livingston & Companies LLC {DBA The Laptop Agent.}
Email: [email protected]
Address: 2315 Castlewood Rd, Maitland FL 32751

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.