At Relaxa CBD, we strive to ensure that our customers are fully satisfied with their purchases. If you are not completely happy with your order, we’re here to help.

Returns

You may return unopened and unused products within 30 days of delivery for a full refund or exchange.

Products must be returned in their original packaging with proof of purchase.

Items that have been opened, used, or damaged are not eligible for return.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund.

Approved refunds will be processed within 7-10 business days to the original payment method.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange a product, contact us at [customer service email].

Non-Returnable Items

Gift cards, promotional items, and discounted products are non-returnable.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.

Contact Us

If you have any questions regarding our return policy, feel free to contact us.

Return Form