This Privacy Policy describes how RelaxaCBD (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase fromhttps://relaxacbd.com(the “Site”) or otherwise communicate with us regarding our products and services (collectively, the “Services”).
By using our Site, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Services immediately.
1. Changes to This Policy We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Updates will be posted on this page with a new “Last Updated” date.
2.Information We Collect We collect personal information necessary to process your orders, improve our website, and communicate with you. The types of data we may collect include:
Contact Information — Name, email address, phone number, and shipping/billing address.
Order Details — Product details, order ID, payment confirmation, and shipping information.
Account Information — Username, password, and preferences if you register on our Site.
Usage Information — Device data, IP address, browser type, and interaction data using cookies and analytics tools.
Customer Support Data — Information you voluntarily share with us during customer service communications.You can choose not to provide certain information, but this may limit your ability to use some features of our Site.
3. How We Use Your Information We use your personal information for the following purposes:To process and fulfill orders and deliver products.To communicate with you about your purchases, returns, or account.To improve and personalize our website and user experience.For security and fraud prevention to protect our customers and business.For marketing (with your consent) — such as sending you promotional emails or product updates.We do not sell personal information.
4. Cookies Our website uses cookies to enhance user experience and analyze site traffic. Cookies help remember your preferences and shopping cart details. You can disable cookies through your browser settings; however, some parts of our Site may not function properly without them. For details on cookies used by Shopify (our e-commerce platform), visit: https://www.shopify.com/legal/cookies
5. HowWe Share Information We may share your information only when necessary for the following reasons:With service providers such as Shopify, payment gateways, shipping companies, and analytics tools to fulfill your orders.With legal authorities if required by law or to protect against fraud or misuse.With marketing or advertising partners (if applicable) to provide you with relevant promotions.We do not sell or rent personal information to any third parties.
6.Data Security and Retention We take reasonable steps to safeguard your personal data from unauthorized access, misuse, or disclosure. While we strive to protect your information, no system is completely secure. We retain your data only as long as necessary to provide services, comply with legal obligations, and maintain business records.
7.Your Rights Depending on your location, you may have the right to:Request access to the personal data we hold about you.Request correction or deletion of inaccurate data.Opt out of receiving marketing emails.Request a copy of your stored data.To exercise these rights, contact us at [email protected].
8.Children’s Privacy Our website and services are not intended for individuals under 18 years old. We do not knowingly collect or store data from minors. If we become aware that we have collected such information, we will delete it promptly.
9.International Users If you access our Site from outside the United States, your data may be transferred and processed in the U.S. or other countries where our partners operate, under appropriate data protection standards.
10.Contact Us If you have any questions or concerns about this Privacy Policy or your personal data, contact us at: