Terms and Conditions
Effective Date: 01/01/2025
Welcome to Elderly Savior Home Care. By accessing our website or using our services, you agree to the following terms and conditions. Please read them carefully.
Services Provided
Elderly Savior Home Care offers non-medical home care services including but not limited to:
Companion care
Personal care assistance
Dementia and Alzheimer’s care
Meal preparation
Light housekeeping
Transportation and errands
All services are subject to availability and assessment of client needs.
Client Eligibility
To receive services, clients must:
Reside within our service area
Complete a care assessment when required
Provide accurate and truthful information
Sign all applicable service agreements and consent forms
Be financially responsible for agreed-upon services not covered by insurance or third-party payers
Scheduling, Cancellations & Payments
Scheduling
Services are scheduled based on caregiver availability and client needs. While we strive to honor all requested schedules, availability is not guaranteed.
Notify us at least 24 hours in advance
Last-minute cancellations may incur a fee
Emergency care is available upon request, subject to staffing.
Payment Terms
All services are billed weekly or biweekly unless otherwise agreed
Accepted forms of payment: credit card, ACH, checks, or approved insurance
Late payments may incur a fee and interruption of service
Clients are responsible for any co-pays or out-of-pocket costs not covered by insurance.
Confidentiality & Privacy
All client information is kept strictly confidential and handled in accordance with HIPAA and applicable privacy laws. We do not sell or share personal data.
Please refer to our Privacy Policy for full details.
Cancellations & Rescheduling
Clients should provide at least 24-hour notice for cancellations or schedule changes
Last-minute cancellations may result in cancellation fees
Repeated cancellations may affect future scheduling availability
Emergency Services
Emergency or short-notice care may be available depending on staffing and service capacity.
Payment Terms
Services are billed weekly, biweekly, or as otherwise agreed
Accepted payment methods may include ACH, credit/debit cards, checks, or approved insurance arrangements
Late payments may incur additional charges or service interruptions
Clients remain responsible for any co-payments, deductibles, or uncovered balances
SMS Messaging Terms & Compliance
Program Description
Our messaging program sends appointment confirmations, reminders, care updates, scheduling notifications, and customer support communications to clients who have opted in through our website, forms, or service agreements.
Messages may include:
Appointment reminders
Scheduling updates
Customer service notifications
Care coordination updates
Important account or service communications
Opt-In & Consent
By providing your mobile number and opting in, you consent to receive SMS communications from Elderly Savior Home Care.
SMS consent is collected through website forms or written authorization
We maintain timestamped records of all opt-in actions
We comply with TCPA, CTIA guidelines, and all applicable laws
Cancellation Instructions
You may cancel SMS notifications at any time by replying:
STOP
After sending STOP, you will receive confirmation of your unsubscribe status and will no longer receive messages unless you opt in again.
Support Information
For assistance:
Reply HELP to any message
Email: [email protected]
Phone: (973) 865-4461
Message & Data Rates
Standard message and data rates may apply
Message frequency varies depending on services and interactions
Contact your wireless provider for questions regarding your plan
Carrier Liability
Wireless carriers are not responsible for delayed or undelivered messages.
Supported Carriers
Our SMS services are supported by major U.S. wireless carriers including:
AT&T
Verizon
T-Mobile
Sprint
Most regional carriers
Age Restriction
You must be at least 18 years old to participate in our SMS messaging program.
Privacy Policy
Please review our Privacy Policy at:
https://elderlysaviorhc.com/privacy-policy
Confidentiality & Privacy
We are committed to protecting client privacy and handling personal information responsibly.
Personal information is managed in accordance with applicable privacy laws
We do not sell or share personal information for marketing purposes
SMS opt-in data and consent records are never shared with third parties for promotional use
Information may only be shared with authorized service providers necessary to deliver services
Please review our full Privacy Policy for additional details.
Intellectual Property Rights
Our Limited License to You
All website content, including logos, text, graphics, designs, images, videos, and service materials, are the property of Elderly Savior Home Care and protected by copyright and intellectual property laws.
You may:
Access and use the website for personal, non-commercial purposes only
You may not:
Copy, reproduce, modify, distribute, republish, or exploit website content without written permission
Your License to Us
By submitting content to us through forms, messages, reviews, social media, or other communications, you grant Elderly Savior Home Care a non-exclusive, royalty-free license to use such materials for business operations, customer support, and marketing purposes where permitted by law.
Website Use & Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for:
Third-party content
External privacy practices
Products or services provided by external vendors
Your interactions with third-party services are solely between you and the third party.
Disclaimers
All services, website content, and communications are provided “as is” without warranties of any kind, either express or implied.
Elderly Savior Home Care does not guarantee:
Uninterrupted website access
Error-free communications
Specific healthcare outcomes
Our services are non-medical in nature and are not substitutes for professional medical care, diagnosis, or emergency services.
Limitation of Liability
Elderly Savior Home Care shall not be liable for:
Medical emergencies unless specifically contracted medical personnel are present
Indirect, incidental, or consequential damages
Delays caused by weather, emergencies, staffing shortages, or carrier issues
Service interruptions outside our reasonable control
Clients agree to indemnify and hold harmless Elderly Savior Home Care and its staff from claims arising from misuse of services or violation of these Terms.
Registration & Account Security
If account registration is required:
You agree to provide accurate and current information
You are responsible for maintaining confidentiality of login credentials
Unauthorized use must be reported immediately
We are not responsible for losses resulting from failure to secure your account information.
Non-Solicitation of Caregivers
Clients agree not to hire caregivers directly outside of Elderly Savior Home Care LLC for a period of 12 months after services end. Violations may result in legal action or penalty fees.
Liability Disclaimer
While we take every precaution to provide safe, professional care, Elderly Savior Home Care is not liable for:
Medical emergencies (unless a nurse or medical provider is present)
Pre-existing health conditions
Loss or damage to personal property unless caused by proven negligence
Right to Refuse or Terminate Services
We reserve the right to refuse or terminate services if:
The client or household presents a safety risk
There is non-payment or repeated cancellation
Terms of this agreement are violated
Termination of Services
We reserve the right to refuse, suspend, or terminate services if:
Terms & Conditions are violated
Safety concerns arise
Payments remain overdue
Fraudulent or abusive behavior occurs
Upon termination, all outstanding balances remain due immediately.
Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of the State of New Jersey.
Any disputes shall be resolved through binding arbitration or courts located within the applicable jurisdiction.
Changes to Terms & Conditions
We may update these Terms & Conditions periodically. Updated versions will be posted on our website with the revised effective date.
Continued use of our services or website constitutes acceptance of revised terms.
Elderly Savior Homecare LLC provides homecare services and may send SMS messages related to appointment reminders, care updates, service notifications, and other important information regarding our services.
You can cancel the SMS service at any time. Just text "STOP" to the +1 712-529-2197. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive 1-3 messages per week. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read our privacy policy: https://elderlysaviorhc.com/privacy-policy
Website & Ad Use Disclaimer
The information on our website or advertisements is for general informational purposes only and not a substitute for medical advice. Use of our site and engagement via ads is subject to tracking for performance and personalization.
Modifications
Elderly Savior Home Care reserves the right to modify these terms at any time. Updates will be posted on our website with the effective date.
Contact Information
Elderly Savior Home Care
202 Wallace St, Fl 1, Orange, NJ
Phone: (973) 855-4461
Email: [email protected]
Website: https://elderlysaviorhc.com/
Terms and Conditions
Effective Date: 01/01/2025
Welcome to Elderly Savior Home Care. By accessing our website or using our services, you agree to the following terms and conditions. Please read them carefully.
Services Provided
Elderly Savior Home Care offers non-medical home care services including but not limited to:
Companion care
Personal care assistance
Dementia and Alzheimer’s care
Meal preparation
Light housekeeping
Transportation and errands
All services are subject to availability and assessment of client needs.
Client Eligibility
To receive services, clients must:
Reside within our service area
Undergo a care assessment by our staff
Sign a Service Agreement outlining care details, schedules, and costs
Scheduling & Cancellations
Clients may schedule care based on availability. To cancel or reschedule:
Notify us at least 24 hours in advance
Last-minute cancellations may incur a fee
Emergency care is available upon request, subject to staffing.
Payment Terms
All services are billed weekly or biweekly unless otherwise agreed
Accepted forms of payment: credit card, ACH, checks, or approved insurance
Late payments may incur a fee and interruption of service
Clients are responsible for any co-pays or out-of-pocket costs not covered by insurance.
Confidentiality & Privacy
All client information is kept strictly confidential and handled in accordance with HIPAA and applicable privacy laws. We do not sell or share personal data.
Please refer to our Privacy Policy for full details.
Non-Solicitation Clause
Clients agree not to hire caregivers directly outside of Elderly Savior Home Care for a period of 12 months after services end. Violations may result in legal action or penalty fees.
Liability Disclaimer
While we take every precaution to provide safe, professional care, Elderly Savior Home Care is not liable for:
Medical emergencies (unless a nurse or medical provider is present)
Pre-existing health conditions
Loss or damage to personal property unless caused by proven negligence
Right to Refuse or Terminate Services
We reserve the right to refuse or terminate services if:
The client or household presents a safety risk
There is non-payment or repeated cancellation
Terms of this agreement are violated
Elderly Savior Homecare provides homecare services and may send SMS messages related to appointment reminders, care updates, service notifications, and other important information regarding our services.
You can cancel the SMS service at any time. Just text "STOP" to the +1 712-529-2197. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive 1-3 messages per week. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read our privacy policy: https://elderlysaviorhc.com/privacy-policy
Website & Ad Use Disclaimer
The information on our website or advertisements is for general informational purposes only and not a substitute for medical advice. Use of our site and engagement via ads is subject to tracking for performance and personalization.
Modifications
Elderly Savior Home Care reserves the right to modify these terms at any time. Updates will be posted on our website with the effective date.
Contact Information
Elderly Savior Home Care
202 Wallace St, Fl 1, Orange, NJ
Phone: (973) 855-4461
Email: [email protected]
Website: https://elderlysaviorhc.com/
Contact Us
Get in Touch
We would love to hear from you. Please reach out with any questions, concerns, or inquiries about our in-home care services.
Elderly Savior Homecare
202 Wallace Street, Orange, New Jersey 07050, United States
Email: [email protected]
Call us: (973) 855-4461
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