For Teams

Systemic Team Coaching

We partner with senior leaders and teams through systemic team coaching to align strategy, strengthen collaboration, and deliver sustainable results across the whole organization.

What is Systemic Team Coaching

Systemic Team Coaching is "a process by which a team coach works with a whole team to help them improve their collective leadership and performance while effectively engaging with their key stakeholder groups to jointly transform the wider business."

Key Principles:

  • Focus on the team as a whole system, not just individual members

  • Emphasis on stakeholder engagement and value creation

  • Integration of internal team dynamics with external relationships/impact

  • Consideration of team role within the larger organizational ecosystem

When to use Systemic Team Coaching?

When teams are being formed to accelerate growth

When a new leader is being introduced into a team

When a team has a transformational strategy to achieve

Conflicting stakeholder demands

Leadership teams need to align and deliver at scale

Scores on employee engagement surveys are low

Poor productivity (missing milestones)

Lack of clarity in roles and responsibilities

Poor decision making or communications

Unproductive conflict amongst team members

Lack of psychological safety and trust

Little or no innovation and poor feedback

Lack of trust with one another or the leader

Lack of innovation or constructive feedback

"Working with Michelle was a key step in our journey as a newly formed Leadership Team. Her coaching helped us align around a shared purpose, strengthen accountability, and build the trust and collaboration needed to deliver on our business objectives."

— Iain McOustra
General Manager, Operations, Canada, Royal Unibrew

The first thing that comes to mind when I think of Michelle is “professional competence.” The second thing that comes to mind is, “She has a great laugh.” Those two may sound like an incompatible combination but I assure you it’s what makes her such a successful trainer, team coach, and OD practitioner. In our work with teams we emphasize two crucial dimensions: Productivity and Positivity and Michelle is a living example of the powerful interrelationship of the two.

— Phillip Sandahl
MCC, CTPC, CPCC, ORSCC | Former CEO and Chief Coaching Officer, Team Coaching International, USA

Michelle brings extensive consulting experience across sectors as well as superb facilitation skills to her role at Schulich’s Executive Education Centre, York University. She has taught in the Masters Certificate in Organization Development and Change program for OD professionals. Her average of 4.8/5.0 in end of-program evaluations speaks to her well-honed ability to engage a group and provide an unsurpassed learning experience. Michelle also regularly contributes to strategic thinking about the program, and is a team player who can work very collaboratively, bringing her own creative ideas as well as openness to those of others to the table. She is the consummate professional, who takes all of her responsibilities very seriously, and is a delight to work with.

— Marilyn Laiken
PhD, Former Program Director, SEEC/Schulich Centres of Excellence in OD and Change & Adult Training and Development

Our Approach to Team Coaching

We offer customized solutions to address your organization's unique situation and to create a plan for sustainable business results.

1. Discovery & Contracting

Goals, stakeholders, success measures

2. Diagnostics

Interviews, surveys, observation of the team-in-action

3. Intensive(s)

Align on purpose, strategy, ways of working, and governance

4. Live Coaching

Real work, real decisions, coached in the moment

5. Embedding

Metrics, routines, and peer accountability

6. Sustain & Scale

Handover, internal capability, team-of-teams cascade

The 6 Levels of Team Coaching

Using "Team of Teams" Interventions For System Transformation

"Team of Teams" coaching focuses on developing the collective capacity of leaders and teams to effectively collaborate across boundaries—enabling faster decisions, stronger alignment, and more effective execution of strategy.  This is essential for the success of the transformation by placing emphasis on the human element of transformation critical for execution where organizational performance depends on how the system works, not just individual teams.  Examples might be launching a digital transformation; introducing a newly restructured division; mergers and acquisitions;  introduction of new technology such as AI. 

Ready to Align Your Team?

Let's discuss how systemic team coaching can help accelerate your results.

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