Privacy Policy

Effective Date: December 24, 2025

This privacy policy sets out how GlowTech Digital Solutions LLC, DBA GlowTech Digital Solutions (“GlowTech,” “we,” “us,” or “our”) uses and protects any information that you give GlowTech when you use our websites, services, platforms, or digital solutions.

GlowTech is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or our services, you can be assured that it will only be used in accordance with this privacy statement.

This privacy policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information (“PII”) is being used online. PII, as used in U.S. privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

GlowTech may update this policy from time to time by updating this page. You should check this page periodically to ensure that you are comfortable with any changes.

Information We Collect

What personal information do we collect from visitors to our websites or users of our services?

When ordering, registering, subscribing, submitting inquiries, or otherwise interacting with our websites or services, you may be asked to provide the following information, as appropriate:

• Full name

• Email address

• Telephone number

• Company name

• Company address

• Job title or role

• Billing or mailing address

• Other details relevant to providing services, support, or account management

You may also be required to agree to our Terms of Service when signing up for certain services.

We may display customer testimonials on our website. These testimonials may include names or other personal information. We obtain consent prior to posting testimonials and are not responsible for any personal information voluntarily disclosed within them.

When We Collect Information

We collect information from you when you:

• Register on our website

• Fill out a form

• Request information or services

• Subscribe to emails or updates

• Make a purchase

• Interact with our digital signage solutions or platforms

• Browse or use our website

Types of Information Collected

We may collect the following categories of information for communication, service delivery, and operational purposes:

• Name and professional details

• Contact information (email, phone number, mailing address)

• Company name and business details

• Website usage behavior and interactions

• IP address and general location data

• Browser type, version, and language

• Operating system and device information

• Timezone and access timestamps

• Error logs and performance data related to digital signage or platform usage

This information is used to maintain functionality, improve performance, and provide effective support.

How Long We Retain Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Data may be retained unless and until you request deletion, subject to legal and operational requirements.

How We Use Your Information

We may use the information we collect for the following purposes:

• Internal record keeping

• Account creation and management

• Service delivery and technical support

• Improving our products, services, and user experience

• Personalizing content and offerings

• Responding to inquiries or customer service requests

• Processing transactions

• Sending updates, service notices, or relevant communications

• Market research and analytics

We process personal data based on legitimate business interests, contractual necessity, and user consent where applicable.

Legal Use and Disclosure

We may disclose personal information if required to do so by law, regulation, legal process, or governmental request, or to protect against fraud, security threats, or misuse of our services.

Where Information Is Stored

Personal information may be stored and processed on secure servers located in the United States or other jurisdictions where our service providers operate. We may use reputable third-party service providers such as hosting providers, analytics tools, CRM platforms, and cloud services, which may process data on our behalf under appropriate safeguards.

Security Measures

We are committed to ensuring that your information is secure. We implement appropriate administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Access to personal information is restricted to authorized personnel who require access to perform their job functions and are bound by confidentiality obligations.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.

Log Data

Like many websites, our servers automatically collect log data including IP addresses, browser type, device information, pages visited, referring URLs, and timestamps. This data is used for system administration, analytics, and security purposes.

Cookies

We use cookies and similar technologies to enhance user experience, analyze website traffic, and understand user behavior.

Cookies are small files stored on your device that help us recognize your browser and remember preferences.

We use cookies to:

• Understand and save user preferences

• Analyze site traffic and interactions

• Improve website functionality and performance

You may choose to disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of our website.

Third-Party Disclosure

We do not sell, trade, or rent your personal information to third parties.

Third-Party Creative Partners

We may share project-related files and information with vetted third-party designers strictly for the purpose of fulfilling creative services. These partners are contractually required to maintain confidentiality and may not retain, reuse, or redistribute any client materials.

Third-Party Links

Our websites may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

Children’s Information (COPPA)

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that personal data from a child has been collected, we will take steps to delete such information promptly.

Fair Information Practices

In the event of a data breach, we will notify affected users in accordance with applicable laws and regulations and take appropriate remedial actions.

CAN-SPAM Compliance

We comply with the CAN-SPAM Act. Users may opt out of marketing emails at any time by following the unsubscribe instructions included in our communications or by contacting us directly.

Your Rights and Control Over Information

You may request to:

• Access personal information we hold about you

• Correct or update inaccurate information

• Request deletion of personal information, subject to legal requirements

• Withdraw consent where applicable

Requests may be submitted by contacting us using the information below. We respond to verified requests within a reasonable timeframe.

Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact us by email:

GlowTech Digital Solutions
[email protected]