TERMS & CONDITIONS

Welcome to REI Alchemist CRM (“we,” “us,” “our”). By accessing or using our CRM platform, website, mobile application, or related services (collectively, the “Services”), you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully before using our Services.

1. Acceptance of Terms

By creating an account, subscribing, or otherwise using our Services, you acknowledge that you have read, understood, and agree to comply with these Terms. If you do not agree, do not use the Services.

2. Eligibility

You must be at least 18 years old and legally able to enter into a binding contract to use our Services. By using our Services, you represent and warrant that you meet these requirements.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials.

You agree not to share, transfer, or sell your account to any third party.

You are responsible for all activity conducted through your account.

If you suspect unauthorized use, you must notify us immediately.

4. Subscription & Billing

Access to premium features of the CRM platform requires a valid subscription.

By subscribing, you authorize us to charge your chosen payment method on a recurring basis (monthly or annually, depending on your plan).

Subscription fees are billed automatically on your renewal date unless canceled according to our cancellation policy.

5. Refund & Cancellation Policy

All subscription sales are final and non-refundable due to the nature of our digital product.

If you wish to cancel your subscription, you must do so at least 24 hours before the next billing cycle.

Failure to cancel in time will result in a charge for the upcoming billing period. Your account will remain active through the paid period and will be deactivated at the end of that cycle.

For more details, please review our [Refund Policy].

6. Permitted Use

You agree to use the Services only for lawful purposes and in compliance with these Terms. You will not:

Use the platform for spam, illegal marketing, or fraudulent activities.

Interfere with the security or operation of the Services.

Copy, modify, or reverse-engineer the platform without prior written consent.

7. Intellectual Property

All content, software, features, designs, and branding within the Services are the exclusive property of [Your Company Name] or its licensors.

You are granted a limited, non-exclusive, non-transferable license to use the Services for your personal or business use.

You may not reproduce, distribute, or exploit any part of the Services without our written permission.

8. Termination

We reserve the right to suspend or terminate your access to the Services at any time, without notice, if:

You violate these Terms.

Your payment fails or your subscription lapses.

We determine that your use poses a security, legal, or operational risk.

Upon termination, your access to the platform and data may be permanently disabled.

9. Disclaimers

The Services are provided “as is” and “as available” without warranties of any kind, express or implied.

We do not guarantee uninterrupted or error-free operation.

We are not responsible for any data loss, service interruptions, or system errors.

10. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for any indirect, incidental, or consequential damages arising from your use of the Services.

Our total liability for any claim related to the Services shall not exceed the amount paid by you in the last 30 days of your subscription.

11. Indemnification

You agree to indemnify, defend, and hold harmless [Your Company Name], its affiliates, employees, and partners from any claims, damages, liabilities, or expenses arising out of:

Your use or misuse of the Services.

Your violation of these Terms.

Your infringement of any third-party rights.

12. Changes to Terms

We may update or modify these Terms at any time. Changes will be effective upon posting to our website or platform. Continued use of the Services constitutes acceptance of any modifications.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your State], without regard to its conflict of law principles. Any legal actions shall be filed in the appropriate courts of [Your State].

For any questions about these Terms, you can contact us at:

Email: [email protected]