Privacy Policy
Effective Date: 03/14/2026
1. Introduction
Nlighten AI (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit nlightenai.io or use our services.
By accessing or using our website and services, you agree to the practices described in this Privacy Policy.
2. Business Information
Nlighten AI
2380 Buford Dr, STE109 #2088
Buford, GA, United States
Email: [email protected]
Website: nlightenai.io
3. Services We Provide
Nlighten AI provides AI-powered business automation services, including but not limited to:
AI receptionist and call answering automation
AI chat assistants
automated lead capture
appointment scheduling automation
SMS follow-up automation
CRM automation
business workflow automation
website development services
automated Google review request systems
4. Information We Collect
We may collect the following categories of information:
Personal and Contact Information
Information you voluntarily provide to us, including:
name
email address
phone number
business name
contact information submitted through forms or communications
Payment Information
When applicable, we may collect payment-related information necessary to process transactions.
User Input and Communications
We may collect information submitted through:
chat interactions
SMS communications
contact forms
customer conversations with AI systems
Technical Data
When you visit our website, certain information may be collected automatically, including:
IP address
browser and device information
cookies and similar tracking technologies
website usage data
analytics information
AI Interaction Data
Conversations and user inputs may be processed by AI systems in order to provide and improve automation services.
5. How We Use Your Information
We use collected information for purposes including:
providing and delivering our services
responding to inquiries and customer support requests
improving AI systems and automation performance
improving AI models through conversation analysis
sending service notifications and updates
marketing communications (where permitted by law)
website analytics and performance monitoring
6. Third-Party Services
We may use third-party service providers to operate our business and deliver services.
These may include platforms such as:
GoHighLevel
ChatGPT
OpenAI
Claude
These providers may process data on our behalf in order to deliver services or support our operations.
7. Data Retention
We retain personal information until an account is deleted or until the information is no longer necessary to provide our services.
Users may request deletion of their personal information at any time.
8. Data Security
We use reasonable technical and organizational measures designed to protect personal information. These measures include encryption and other safeguards intended to prevent unauthorized access or misuse.
However, no method of transmission or storage can be guaranteed to be completely secure.
9. User Rights
Users may have certain rights regarding their personal information, including the right to:
request deletion of personal data
opt out of marketing communications
Requests related to privacy or data deletion may be submitted using the contact information below.
10. International Data Transfers
Our services are intended for users within the United States. We do not intentionally share user data internationally.
11. AI and Automated Processing
Nlighten AI provides automation tools that may involve AI-assisted processing of user inputs. While Nlighten AI does not independently train AI models on customer data, third-party AI providers may process data in accordance with their own privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When updates occur, the revised policy will be posted on this page with an updated effective date.
13. Contact Information
For questions regarding this Privacy Policy or to request deletion of your data, please contact:
Email: [email protected]
Website: nlightenai.io