Terms of Service
Effective Date: 03/14/2026
1. Introduction
Welcome to nlightenai.io, operated by Nlighten AI (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website and services.
By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use our services.
2. Business Information
Nlighten AI
2380 Buford Dr, STE109 #2088
Buford, Georgia, United States
Email: [email protected]
Website: nlightenai.io
3. Description of Services
Nlighten AI provides AI-powered business automation services designed to help businesses and service providers improve efficiency and customer communication.
Our services may include, but are not limited to:
AI receptionist and call answering automation
AI chat assistants
automated lead capture systems
appointment scheduling automation
SMS follow-up automation
CRM automation
business workflow automation
website development services
automated Google review request systems
These services may integrate with third-party technologies such as:
GoHighLevel
ChatGPT
OpenAI
Claude
Third-party platforms may process information in order to deliver AI automation functionality.
4. Eligibility
You must be at least 18 years old to use our services.
Our services are intended for:
businesses
business owners
service providers
By using our services, you confirm that you meet these eligibility requirements.
5. Payment Terms
Nlighten AI services may include:
monthly subscription plans
one-time setup fees
custom service pricing depending on the project
Billing is typically conducted on a monthly basis, unless otherwise agreed in writing.
Free Trial
We may offer free trials for certain services. Free trials may be modified or discontinued at any time.
Refund Policy
All payments made to Nlighten AI are non-refundable, unless explicitly stated otherwise in a written agreement.
Failure to pay required fees may result in suspension or termination of services.
6. User Responsibilities
By using our services, you agree to:
provide accurate and truthful information
use services only for lawful purposes
comply with all applicable laws and regulations
not misuse or attempt to exploit AI systems
not reverse engineer, copy, or interfere with our technology
respect intellectual property rights
Users are responsible for the content and communications generated through their use of automation systems.
7. AI Usage and Automated Responses
Some services provided by Nlighten AI rely on artificial intelligence and automated systems.
By using our services, you acknowledge that:
AI systems may automatically respond to customer inquiries
AI-generated responses may not always be accurate
automated systems may interact with customers on your behalf
you are responsible for monitoring and verifying AI-generated communications
Nlighten AI does not guarantee the accuracy, completeness, or reliability of AI-generated outputs.
8. Intellectual Property
All technology, systems, and materials provided by Nlighten AI remain the intellectual property of the Company.
This includes:
website design and content
automation workflows
software systems
branding and proprietary technology
Clients retain ownership of:
their business data
their customer data
information submitted through our services
Use of our services does not grant ownership of Nlighten AI software or intellectual property.
9. Company Rights
Nlighten AI reserves the right to:
modify or update services
change pricing or service offerings
suspend accounts
terminate services for misuse or violations of these Terms
We may also update these Terms periodically to reflect changes in services or legal requirements.
10. Termination of Services
Either party may terminate services at any time.
Company Termination Rights
Nlighten AI reserves the right to suspend or terminate services immediately if:
these Terms are violated
services are misused
payment obligations are not met
legal or operational risks arise
Client Cancellation
Users may cancel services at any time.
Termination does not entitle the user to refunds for previously billed services.
11. Limitation of Liability
Services provided by Nlighten AI are offered “as is” and “as available.”
To the fullest extent permitted by law, Nlighten AI shall not be liable for:
indirect or consequential damages
business losses or lost profits
loss of data
errors from AI-generated responses
automation failures or third-party service disruptions
Your use of our services is at your own risk.
12. Third-Party Services
Our services may integrate with third-party technologies and platforms.
Nlighten AI is not responsible for:
outages of third-party services
changes to third-party platforms
policies or data practices of third-party providers
Use of these platforms may also be subject to their respective terms and policies.
13. Dispute Resolution
Any dispute arising from these Terms or your use of our services shall be resolved through binding arbitration.
Arbitration will be conducted in accordance with applicable arbitration rules and governed by the laws of the State of Georgia, United States.
By agreeing to these Terms, you waive the right to participate in class-action lawsuits.
14. Governing Law
These Terms are governed by the laws of the State of Georgia, United States, without regard to conflict-of-law principles.
15. Changes to These Terms
Nlighten AI may update these Terms from time to time. Updated versions will be posted on this page with a revised effective date.
Continued use of our services after updates constitutes acceptance of the updated Terms.
16. Contact Information
For questions regarding these Terms of Service, please contact:
Nlighten AI
2380 Buford Dr, STE109 #2088
Buford, Georgia, United States
Email: [email protected]
Website: nlightenai.io