PRIVACY POLICY
Effective Date: February 5, 2026

AGS Pool Leak Specialists (“AGS,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact us, request an estimate, schedule service, or otherwise interact with AGS.

1. Who We Are

Business Name: AGS Pool Leak Specialists
Service Area: Palm Beach, Broward, and Miami-Dade counties
Phone: (561) 479-6881
Email: [email protected]
Mailing Address: 8324 Garden Gate Pl, Boca Raton, FL 33433 (or update to your preferred mailing address)

2. Information We Collect

We may collect the following categories of information:

  • Contact Information: name, phone number, email address, and preferred contact method.

  • Service Information: service address, pool/spa details, equipment details, photos/videos you provide, notes related to leak concerns, scheduling preferences, and repair approvals.

  • Communications: calls, texts, emails, chat messages, and related metadata (date/time, status, etc.).

  • Website Usage Data: IP address, browser type, device identifiers, pages viewed, referring URLs, and cookie or similar tracking data.

  • Payment Information: if applicable, payment status and transaction references (note: card processing is typically handled by third-party payment processors; AGS does not store full card numbers on its own systems).

3. How We Use Your Information

We may use information to:

  • Respond to requests, provide estimates, schedule visits, and deliver services.

  • Communicate service updates (arrival notices, appointment confirmations, rescheduling, invoices, receipts).

  • Provide customer support and quality assurance.

  • Improve our services, website, and operations.

  • Send marketing or promotional messages ONLY if you have provided

1. Text Messaging (SMS) & Phone Calls
If you provide your phone number, you may receive calls and/or text messages from AGS related to your request, appointment, estimate, and service updates. Marketing texts (if any) should be sent only to contacts who have specifically opted in to receive promotional messages.
Message frequency varies. Message and data rates may apply.
To opt out of SMS at any time, reply STOP. For help, reply HELP or contact us at (561) 479-6881.

2. How We Share Information

We may share information in limited circumstances, such as:

  • Service Providers: vendors who support our business operations (e.g., scheduling/CRM systems, messaging platforms, payment processors) acting under appropriate confidentiality and security obligations.

  • Legal/Compliance: when required to comply with law, enforce agreements, or protect rights, safety, and security.

  • Business Transfers: if we undergo a merger, acquisition, or asset sale, information may be transferred as part of that transaction.

1. REQUIRED NON-SHARING CLAUSE (A2P COMPLIANCE)

"No mo bile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

2. Cookies & Analytics

We may use cookies and similar technologies to operate our website and understand usage. You can control cookies through your browser settings. Disabling cookies may affect certain site functionality.

3. Data Retention

We retain information for as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

4. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, or misuse. No method of transmission or storage is 100% secure.

5. Your Choices & Rights

You may request access, correction, or deletion of certain information, subject to legal and operational limitations. You may opt out of marketing emails by using the unsubscribe link, and opt out of SMS by replying STOP.

6. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.

8. Contact Us

AGS Pool Leak Specialists
(561) 479-6881 | [email protected]
8324 Garden Gate Pl, Boca Raton, FL 33433

 @2026 POOL LEAK SPECIALISTS ALL RIGHTS RESERVED