Pinnacle Patriots Privacy Policy

Effective Date: 10/1/2025

Pinnacle Patriots (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit forms, or participate in any Pinnacle Patriots programs, including the Keys & Cash / Community Heroes Program.

By using this website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

When you voluntarily submit information through our website, forms, or communications, we may collect:

Name

Email address

Phone number

Mailing address

Hero eligibility category (e.g., firefighter, military, teacher, healthcare, law enforcement)

Documentation submitted to verify program eligibility

Information related to a real estate transaction (non-financial)

B. Automatically Collected Information

We may collect limited technical data, including:

IP address

Browser type

Device type

Pages visited and time spent on the website

This information is used for website functionality, analytics, and security purposes.

2. How We Use Your Information

We use collected information to:

Verify eligibility for Pinnacle Patriots programs

Administer and manage program participation

Communicate with you regarding inquiries, services, or program updates

Coordinate with participating licensed real estate brokers and agents

Improve website performance and user experience

Comply with legal and regulatory requirements

We do not sell your personal information.

3. Sharing of Information

We may share your information only in the following circumstances:

With licensed Pennsylvania real estate brokers or agents participating in the program, solely for program administration

With service providers who assist with website hosting, CRM systems, or communications (e.g., GoHighLevel), under confidentiality obligations

When required by law, court order, or governmental authority

To protect our legal rights, property, or safety

We do not share your information with lenders, financial institutions, or third parties for marketing purposes.

4. Eligibility Documentation & Sensitive Information

Any documentation submitted to verify eligibility is:

Used only for program qualification

Reviewed by authorized personnel only

Stored securely and retained only as long as necessary

You should not submit sensitive financial information (such as bank account numbers or credit card information) through this website.

5. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

Ensure proper website functionality

Analyze website traffic and performance

You may adjust your browser settings to refuse cookies; however, some website features may not function properly as a result.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. While no system is completely secure, we take privacy and data protection seriously.

7. Your Rights & Choices

You may:

Request access to the personal information we have collected about you

Request correction of inaccurate information

Request deletion of your information, subject to legal or operational requirements

Requests may be submitted using the contact information below.

8. Third-Party Links

Our website may contain links to third-party websites. Pinnacle Patriots is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

9. Children’s Privacy

Our website and programs are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of any changes.

11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Pinnacle Patriots

517 Luzerne Ave

West Pittston, PA 18643

570-212-9218

[email protected]

www.PinnaclePatriots.com