How to Host a Successful Virtual Open House (And Generate Leads)
How to Host a Successful Virtual
Open House (And Generate Leads)
JANUARY 13, 2021
It can mean the difference between a full client load and an empty calendar.
Although the advice to choose a niche as a real estate agent is quite common, many new professionals don’t do so. Whether it’s due to the fear of making the wrong decision, a lack of understanding of the market, or a lack of faith in the “why” behind the advice, very few realtors start off strong with a niche.
However overwhelming the choice may be, it’s well worth it. The importance and impact of strategically choosing — and marketing to — a specific real estate niche simply cannot be understated.
What is a Niche?
A niche is a subset of the market you will focus on in your business. Choosing a niche means defining the specific group of people or types of properties that you will zoom in on as a real estate professional.
Endless niche options exist for realtors because niches can be narrowed down based on the types of properties you focus on, on location, or on qualities of a subset of clients. For example, some realtors specialize in working with first-time homebuyers or clients who are actively serving in the military.
Others zoom in on luxury real estate, mountain homes, farms, or oceanfront properties. The options are endless, and there are no wrong answers; what matters is getting clear about what your specialty is and who you serve!
Why Choose a Niche?
Choosing a niche or specifying a niche is often called “niching down” and can feel counterintuitive at first. Anyone in professions meant to serve people, realtors included, naturally tend to believe that the best approach to their business is to help anyone and everyone. After all, why would you want to “rule out” any portion of the population that’s in search of a realtor?
In reality, instead of ruling people out, strategically choosing a niche means you draw the right people in. Choosing a niche helps you position yourself strategically and intentionally to potential clients — the right potential clients for you. When you get specific about who you serve and how to do so, you instantly stand out from the sea of qualified real estate agents in your area.
Level up your social media marketing and
attract warm leads when you implement
these LinkedIn tips.
Facebook Ads are a great way for real estate agents to grow their brand, generate more leads, and earn more sales. Learn what it takes to create successful ads!
Quality leads are gold in the world of real estate. But what are the best practices for following up? Find out everything you need to know here.
Real estate listings are necessary for agents, brokers, and buyers. But how are listings compiled, shared, and viewed? Find out about the MLS and IDX here.
The Internet is a digital ocean teeming with competition. In the world of real estate, agents are continually battling to earn more leads, more clients, and more sales. So—how do you stand out in this sea of agents?
One of the best ways to set yourself apart and gain a competitive advantage is through marketing your unique real estate skills on your website.
Your homepage, blog, resource pages, and landing pages offer you the invaluable opportunity to showcase your skillset and highlight your areas of expertise. Through your content, you can let your personality, knowledge, and experience shine through.
Client engagement is one of the best things a real estate agent can do to drive
their success. Find out more about the importance of online interaction here!
Building and maintaining a stellar website, optimizing SEO, adding regular blog
content—that all makes up only one piece of the web presence puzzle. The truth is,
it doesn’t matter how amazing your luxury real estate website is if no one can find it.
Fortunately, there are plenty of accessible ways to drive traffic to your website. Many
of them involve a strong social media strategy.
Virtual open houses have become an ideal way for real estate agents to show homes during the pandemic. Not only are they a way to give prospective buyers a chance to see a home that may be off-limits due to the pandemic, but they are also one of the best real estate lead generation services. When you host a successful virtual open house or tour, you reach an expanded market of prospects. Even if they aren’t ready to make an offer on the home, they will likely follow you on social media or sign up for updates on your website so you can let them know when your next event will be. Here is a step-by-step guide on how you can host an open house that will generate leads and conversions.
Virtual open houses have become an ideal way for real estate agents to show
homes during the pandemic. Not only are they a way to give prospective buyers
a chance to see a home that may be off-limits due to the pandemic, but they are
also one of the best real estate lead generation services. When you host a
successful virtual open house or tour, you reach an expanded market of prospects.
Even if they aren’t ready to make an offer on the home, they will likely follow you
on social media or sign up for updates on your website so you can let them know
when your next event will be. Here is a step-by-step guide on how you can host an
open house that will generate leads and conversions.
Virtual open houses are just like traditional open houses—to get people to attend, you have to let them know about it. You can promote your event through the listing, by sending out email blasts to your network and other agents, and through social media postings or ad campaigns. Include information on when the open house will be held and how to attend as well as plenty of information and high-quality images of the property to draw attendance. If you are using luxury real estate marketing services, enlist their help in promoting the event to reach as many potential buyers as possible.
Virtual open houses are just like traditional open houses—to get people to attend, you
have to let them know about it. You can promote your event through the listing, by
sending out email blasts to your network and other agents, and through social media
postings or ad campaigns. Include information on when the open house will be held
and how to attend as well as plenty of information and high-quality images of the property
to draw attendance. If you are using luxury real estate marketing services, enlist their help
in promoting the event to reach as many potential buyers as possible.
How to Write a Property Description
How to Write a Property Description
How to Write a Property Description
Step 2: Plan Ahead
Step 2: Plan Ahead
Hosting virtual open houses and tours is one of the best real estate lead generation services available to agents. To capitalize on the opportunity, don’t wing it. Plan carefully so you know exactly what information you’ll be sharing, the features of the home you’ll focus on, and the route you’ll take when you virtually walk attendees through the home. Writing a script and memorizing it can be valuable if you worry you’ll forget information. A good virtual tour is usually 10 to 20 minutes in length depending on the size and features of the home, and it may be your only chance to show the home to a potential buyer. It pays to be prepared and make the most of your time.
Step 3: Choose How You Conduct the Tour
Hosting virtual open houses and tours is one of the best real estate lead generation
services available to agents. To capitalize on the opportunity, don’t wing it. Plan
carefully so you know exactly what information you’ll be sharing, the features of the
home you’ll focus on, and the route you’ll take when you virtually walk attendees
through the home. Writing a script and memorizing it can be valuable if you worry
you’ll forget information. A good virtual tour is usually 10 to 20 minutes in length
depending on the size and features of the home, and it may be your only chance to
show the home to a potential buyer. It pays to be prepared and make the most of
your time.
Step 3: Choose How You Conduct the Tour
There are two ways to conduct your virtual open house or tour: record it on your smartphone or livestream it via a video streaming app like FaceTime. If you film it, interested buyers can view it whenever they have time. You also have the option of stopping and starting over or making edits if you make a mistake or miss something. With a livestream, you can respond to and alter your showing based on feedback from the viewers. For example, if one prospective buyer wants to look inside a closet, you can respond to the request immediately and incorporate it into the tour for a more personalized experience. If you decide to livestream the tour, you can also post it as a video once it’s completed and use your luxury real estate marketing services to help promote it.
There are two ways to conduct your virtual open house or tour: record it on your
smartphone or livestream it via a video streaming app like FaceTime. If you film it,
interested buyers can view it whenever they have time. You also have the option of
stopping and starting over or making edits if you make a mistake or miss something.
With a livestream, you can respond to and alter your showing based on feedback from
the viewers. For example, if one prospective buyer wants to look inside a closet, you
can respond to the request immediately and incorporate it into the tour for a more
personalized experience. If you decide to livestream the tour, you can also post it as a
video once it’s completed and use your luxury real estate marketing services to help
promote it.
Step 4: Don’t Rush
Step 4: Don’t Rush
You should conduct your tour just as you would if you were doing it in person. Start outside and show viewers a glimpse of the neighborhood, taking care to focus on parking, landscaping, and the curb appeal of the home. Then walk them through the front doorway and proceed through each room. Show upgrades and extras as well as practical features such as closet space and storage. Conclude your tour on the back porch or deck (if applicable), and don’t forget to show off outdoor features such as sheds, gardens, or pools. As you walk through the home, chat about the schools, nearby amenities, or other highlights. Remember to respond to any questions or comments if you are livestreaming the tour.
You should conduct your tour just as you would if you were doing it in person. Start
outside and show viewers a glimpse of the neighborhood, taking care to focus on
parking, landscaping, and the curb appeal of the home. Then walk them through the
front doorway and proceed through each room. Show upgrades and extras as well as
practical features such as closet space and storage. Conclude your tour on the back
porch or deck (if applicable), and don’t forget to show off outdoor features such as
sheds, gardens, or pools. As you walk through the home, chat about the schools, nearby
amenities, or other highlights. Remember to respond to any questions or comments if
you are livestreaming the tour.
Step 5: Market It
Step 5: Market It
Now that you’ve recorded or streamed your open house, it’s time to market it to others who were not able to make the live event. Tap into your luxury real estate marketing services provider and have them create a social media ad campaign to attract more potential buyers. Post your tour on your website and link to it in your social media campaigns so that those who are interested will click on your site and look at other properties you have for sale. Consider asking for email addresses or contact information from those who view the tours so you can continue marketing to them if they decide not to make an offer on the home. Continue to market the tour until the home is off the market.
Now that you’ve recorded or streamed your open house, it’s time to market it to others
who were not able to make the live event. Tap into your luxury real estate marketing
services provider and have them create a social media ad campaign to attract more
potential buyers. Post your tour on your website and link to it in your social media
campaigns so that those who are interested will click on your site and look at other
properties you have for sale. Consider asking for email addresses or contact information
from those who view the tours so you can continue marketing to them if they decide not
to make an offer on the home. Continue to market the tour until the home is off the
market.
Other Ideas
Other Ideas
Other Ideas
Real estate lead generation services using virtual home tours and open houses are quickly gaining popularity. To make your tour stand out, consider doing the following:
• Make a day of it. Reserve a whole day and do tours or open houses of all your listings. Promote it so that those interested can pop in and watch whenever a home they are interested in is being shown. You can even get fellow agents on board to show their homes if you don’t have enough to fill an entire day.
• Upgrade to a 3D tour. If you really want to up your game, work with a photographer who has special 3D equipment and can show the home in three dimensions. This allows viewers to see the home in different ways and better visualize if the home is right for them.
• Consider virtual staging. You may not be able to physically stage a home, as many owners are still leery about letting outsiders into their houses due to COVID. Virtually staging the home is a less intrusive (and less expensive) option that uses software to reimagine new décor and furniture to showcase the home’s best features.
Effective luxury real estate marketing services are important to stay visible in the community, reach out to potential clients, and continually promote the homes you are selling. Virtual open houses and tours can help you increase traffic and generate the new leads you need to stay on top of your game.
Real estate lead generation services using virtual home tours and open houses are
quickly gaining popularity. To make your tour stand out, consider doing the following:
• Make a day of it. Reserve a whole day and do tours or open houses of all your listings.
Promote it so that those interested can pop in and watch whenever a home they are
interested in is being shown. You can even get fellow agents on board to show their
homes if you don’t have enough to fill an entire day.
• Upgrade to a 3D tour. If you really want to up your game, work with a photographer
who has special 3D equipment and can show the home in three dimensions. This allows
viewers to see the home in different ways and better visualize if the home is right for them.
• Consider virtual staging. You may not be able to physically stage a home, as many
owners are still leery about letting outsiders into their houses due to COVID.
Virtually staging the home is a less intrusive (and less expensive) option that uses
software to reimagine new décor and furniture to showcase the home’s best features.
Effective luxury real estate marketing services are important to stay visible in the
community, reach out to potential clients, and continually promote the homes you
are selling. Virtual open houses and tours can help you increase traffic and generate
the new leads you need to stay on top of your game.
Trust is a matter of the quality of interactions people have with you over time. Ideally, a well-built website conveys personality and makes visitors feel like they’re getting to know you. It’s your opportunity to showcase what makes you unique through an agent bio, brand videos, lifestyle photos, an Instagram live feed, and more. Establish credibility through your experience by showcasing statistics about past performance and highlighting your sold listings.
Trust is built through a lot of different touchpoints over time. Although your website isn’t the only one, it’s often the first and your best place to make an impression online. You can also build your authority in your service area through blog posts, content, and market reports. Focus on a niche; whether it’s a specific location or a particular type of buyer/seller, it’s essential to make your website specific to your target audience. The tone is extremely important when it comes to building trust with them.
The significant advantage that agent and team websites have over huge companies like Zillow is that those companies are faceless. They can’t compete with you when it comes to your personal touch, especially in social advertising. Use this opportunity to truly personalize your brand and build a relationship with your potential customers.
A stunning website is one of a real estate agent’s sharpest tools. It can be a resource for buyers and sellers, generate new interest in your properties, and establish a connection with prospective clients. Here’s everything you need to know about creating and operating a gorgeous real estate website.
Virtual Staging is a major technological advancement in the world of real estate. Agents and agencies can utilize this technique to quickly and affordably stage a property—all without renting a single piece of furniture or stepping foot inside a home.
But what exactly is virtual staging, and how is it done?
What is Virtual Staging?
This convenient and affordable staging option occurs when real estate agents or professional stagers take photographs of rooms and use special software to transform them into tastefully staged spaces.
Kitchens and offices that were once cluttered messes are instantly refreshed into clean and organized spaces. New construction living rooms that start out sparse become gorgeously decorated retreats. With 3D furnishings and the careful use of light sources and shadowing, virtual staging affords homebuyers a unique glimpse at what it might be like to live in the home.
All in all, virtual staging helps agents and homeowners sell properties without the stress and cost of traditional staging.
How Virtual Staging is Done
To stage a property virtually, stagers require:
• Quality photographs of the room or rooms in question
• Reference images of design styles the homeowner or agent is interested in
• An eye for scale, lighting, and shadows
• Virtual staging software
Photographs
First and foremost, stagers need quality photographs (preferably professional photographs) of the house, apartment, or building in need of digital TLC. Frequently, stagers hire or have professional photographers on staff to capture images from certain angles.
References
While it would be enjoyable to style a room any way the stager chooses, the style is determined by the homeowner or agent. Often, virtual staging is most successful when rooms feature carefully placed furnishings, tasteful décor, bright lighting, and a pleasing layout.
Scale, Lighting, and Shadows
Since the goal for virtual staging is to be as lifelike as possible, stagers must have a knack for true-to-life scale, natural light sources, and correctly placed shadows. Some stagers have degrees or certifications in architecture, interior design, and photo-editing software.
Software
Stagers use a variety of professional photo-editing software, including Photoshop and InDesign. Some stagers use professional virtual staging software that comes with photorealistic furnishings—some of which homebuyers can actually purchase.
Because virtual staging is more complicated and time-consuming than meets the eye, agents and homeowners would benefit by hiring a virtual staging company to stage their property for them. These companies work directly with agents and homeowners to determine the desired design style. Many provide a catalog of furniture and décor so clients can even choose furnishings.
Virtual Staging and Ethics
Successful stagers are careful to maintain ethical boundaries when creating beautiful and marketable spaces. Because the possibilities are endless, it is easy to go above and beyond— and cross into false advertising—when virtually decorating a space.
For example, let’s say that an apartment living room looks out over a slushy and gray parking lot. It is tempting to replace that view with one that is sunny and lush. If a home has views of an unsightly water tower or utility pole, it is easy to wave a magic wand and digitally remove the eyesore. But what happens when an interested homebuyer walks in and discovers that the view they fell in love with doesn’t even exist?
That being said, there are a variety of embellishments that would be considered acceptable. If a home has a gorgeous working fireplace, it is a fine idea to light a cozy virtual fire. Adding bubbly aqua waters to a soaker tub or greening up a winter lawn is also permissible.
However, to avoid any potential issues, agents would be wise to let homebuyers know that the property won’t look exactly the same during the tour. Notify viewers that the staged images are a helpful, virtual tool that allows them to imagine how the home could look. Also, the images are a great way to glean inspiration for how to furnish each room.
How Virtual Staging Can Benefit Real Estate Agents
There are many ways in which virtual staging can benefit real estate agents. Such advantages include:
Greater First Impressions
Virtual staging improves homebuyers’ first impression of a property, increases the chances of an in-person viewing, and heightens the potential for a sale, leading to improved sales overall.
Cost-Effective Alternative
Traditional staging can be a costly, stressful, and complicated process that involves many moving pieces, heavy lifting, and maintenance as the current homeowner must keep the staged space immaculately cleaned and manicured. Virtual staging can cost significantly less—only about one hundred dollars per room.
Buy More Time
Being tasked with selling a dirty, cluttered, poorly decorated, or empty home is not an easy feat. Agents may need to hire cleaning services and professional organizers before the stagers can enter the scene. With virtual staging, agents buy the homeowners a bit more time to clean up and move out.
Endless Options
A quality photograph, editing skills, and a catalog of 3D furnishings bring endless options for preparing a home for sale. Agents or virtual stagers can “stage” a home in various décor styles, from modern to traditional to bohemian, in a snap.
A Glimpse into the Future
Virtual staging allows homebuyers to envision how lovely it could be to live in the home. The process allows potential buyers to visualize the potential of a space and imagine their lives taking place inside the house. In a way, this software provides a glimpse into a potential future that can entice buyers.
In addition to allowing homebuyers to envision themselves in a space, virtual staging can eliminate items that could turn certain buyers off. These items could include genuine fur coats and leather boots in a closet or a house cluttered with children’s toys.
Maintain Privacy
Just as virtual stagers can eliminate distasteful items, they can also hide personal items that could be a privacy concern. Personal photographs, college degrees, professional certifications, and even valuables such as family heirlooms can be covered up through virtual staging to create a clean slate for potential buyers.
Conclusion
All in all, virtual staging is an excellent way for real estate agents to highlight a home’s maximum potential and show homeowners what it could be like to live in one of their listings.
Pro tip: while virtual staging is beneficial on its own, there is nothing like physically walking into a professionally staged property. Agents would benefit doubly by supplementing traditional staging with virtual staging.
Interacting with clientele on social media is a critical component of any real estate agent’s workday. But how often should you post on social media? Is once per week enough, or do you need to post more often?
The answer is somewhat of a mixed bag—it all depends on who you ask. Some marketers believe in following a particular schedule where time and day are both taken into consideration. Other marketers don’t believe in timelines—instead, they believe in consistency. Still, others believe that social media success has nothing to do with timelines and everything to do with the content’s value.
Precise Schedule
Those who believe that a post’s success on social media depends on the day and time it’s goes live follow a particular set of guidelines. Social media gurus at buffer.com insist on the following rules:
Post twice per day, every day of the week, between 10:08 AM and 3:04 PM in your particular time zone.
On weekdays, post 14 times daily between 12:00 AM and 10:00 PM Central Standard Time. However, be careful not to post more than once per hour. On weekends, post seven times per day between 3:00 AM and 9:00 PM, aiming for one post every three hours.
Post once per day, preferably at 8:14 AM. Experts suggest not to post on weekends.
Relaxed Schedule
Other experts are a bit more laid-back yet still believe that following a regular, reliable schedule is essential. Take the marketing pros at Sims Advertising, who recommend the following:
The key to posting on Facebook is maintaining a balance between holding interest and seeming spammy. It is recommended that you post at least three times per week to start, and as your page grows in popularity, you can build up to posting once per day.
Instagram is, by nature, a fast-paced social media platform. Because of this, it’s easier to post frequently without appearing spammy. Start by posting once per day, three to four days per week. As your account grows in popularity, you can post twice per day, three to four days per week. As you gain more and more traction, it’s appropriate to post four to six times per day.
Even more fast-paced than Instagram, Twitter is a place where tweets fly rapidly. Since posts show up in chronological order, your followers won’t see everything you post unless they go to your page directly. This is helpful because you aren’t likely to spam your followers as easily as you could on other platforms.
It is recommended that you post up to three times per day, up to twenty times per day.
It’s best to post three times per week during business days only, up to 20 posts each month. Experts warn that if you post more than twice per day, your engagement with followers will drop.
In addition to days and times, social media professionals consider the platform itself and the policies and algorithms that go along with it. It is worth keeping in mind that each platform’s algorithms and policies frequently change. Educating yourself on these aspects will help ensure you are reaching your current audience and gaining new followers regularly.
While these guidelines are helpful, it is also worth noting that you should use common sense while posting. You don’t want to over-post and appear spammy in the eyes of your followers. If your posts do seem spammy, especially to the platform’s algorithms, you may find your content appearing less frequently in the feed.
Consistency is Key
Some marketing experts don’t agree with the idea that to have a successful social media page, you must post on a specific day and time. Instead, they believe that that consistency is vital.
One way to ensure success by posting consistently is to follow a social media strategy you’ve outlined for your real estate business. Setting objectives, such as how many times per week you will post and following through with those goals, is a great way to stay on track and improve your chances of success.
Those who agree with the consistency rule understand that posting regularly, regardless of the social media platform, is more important than posting a certain number of times each day. As well, posting quality content on a regular basis is crucial.
Quality Over Quantity
There is a special emphasis on quality over quantity when it comes to posting on social media.
The quality of your content speaks volumes of your brand as a real estate agent and can make or break a person’s decision to hire you. Depending on your brand’s voice, tone, and image, you will need to ensure that your posts consistently adhere to those guidelines. Additionally, it is essential to make sure that your content is relevant to your brand. For followers, posts that are irrelevant throw a wrench in the flow of content. They may lose confidence and trust in your brand as a result.
Poor quality content is another dealbreaker for many followers. Your fanbase comprises people who have come to rely on your social media posts to be professional, engaging, and trustworthy. Content full of grammar and spelling errors, sloppy sentence structure, or poor quality images will likely cause you to lose your following.
To ensure that your posts are engaging and top quality, there are a few things you can keep in mind. Helpfulness, relevance, and authenticity are three significant factors for creating valuable and impactful social media posts.
Helpful
Helpful posts often include educational content. Answering the questions most frequently posed in your industry, providing education on topics you know are important to your followers, and offering helpful tips and tricks are great places to start.
Relevant
Relevant posts include content that applies to your brand. If you work in the field of luxury realty, well-crafted verbiage and professional photographs of luxury properties are a must. If you work with many first-time homebuyers, education on what your clients can expect is critical.
Authentic
Creating authentic posts includes content that is true to your brand’s voice, tone, and image. Followers are quick to pick up on content that doesn’t sound like something you would typically post. In turn, your followers could lose trust, and you could lose out on potential clients—and future sales.
From posting on certain platforms on a specific day at a specific time to taking a more relaxed approach and simply posting quality content consistently, there are many fields of thought revolving around how often one should post on social media. In the end, it is up to you to decide which tactic works best for your real estate brand. No matter which tactic you choose to adhere to, one thing is vital: ensure that your content is top-quality!
Your Paragraph text goes Lorem ipsum dolor sit amet, consectetur adipisicing elit. Autem dolore, alias, numquam enim ab voluptate id quam harum ducimus cupiditate similique quisquam et deserunt, recusandae. hWhen it comes to marketing yourself and your skillset, you can follow a few guidelines to boost your success. These include:
• Speak to your audience
• Highlight what sets you apart
• Be available
• Don’t be afraid to be yourself
• Showcase your expertise
• Give your clients a shout out
• Ask for feedback
• Highlight your current projects
Speak to Your Audience
To engage with your audience, you must be able to communicate effectively with them. There are two ways to speak your audience’s language, and both can be used simultaneously: keyword research and industry terminology.
Keyword Research
Determining which words or phrases your audience uses to search for your skills is essential when it comes to marketing your knowledge and services. If you double as an interior designer with a knack for staging, target related keywords and incorporate them into your content. For example, you could write original blogs about your experiences doubling as a listing agent and a professional stager (and how your complementary skillset landed a quick sale.)
Industry Terminology
If your audience errs on the professional side, it is a good idea to match your vocabulary with theirs. This gains credibility, builds trust, and helps sets you apart from others who may not know the terminology.
Highlight What Sets You Apart
What makes you different from all the other real estate agents in your area? Do you have decades of experience in the industry? Have you an established niche buying and selling with celebrity clients? Do you have legal knowledge? Experience with virtual staging?
Consider the skills you have that make it worthwhile for clients to hire you over the competition. Describe how your skills or expertise helped you achieve success in the past, either in the form of blog posts, online portfolios, or in a special section on your website’s homepage. Most importantly, describe how your unique skill set will benefit your clients.
Your expertise may benefit clients in ways that are concrete or vague. Examples of substantial benefits may be speedy sales or continual legal counsel along the way. Unclear benefits may include peace of mind or greater confidence in selling.
Whether the benefits of your skills are vague or concrete, it is absolutely crucial to demonstrate how hiring you specifically will satisfy your client’s needs. Show them how hiring you is the answer to their problem!
Be Available
Sometimes, the one thing that sets you apart from your competition—and lands you a client—is availability. Your clients, and your followers, will think much more highly of your brand and come to trust you more if you are consistently available. If other agents are not as available as you are, whether through email, social media messaging, or comment boards, you will be the obvious choice for prospective clientele.
Don’t Be Afraid to Be Yourself
One obvious aspect that sets you apart from the competition is you! When marketing your unique skills on your website, don’t be afraid to be yourself. Let your personality shine through your content, your headshot, and even the design of your website.
Showcase Your Expertise
Don’t be shy when it comes to showcasing your expertise. Your specific knowledge and skillset could be just the thing clients are looking for in a real estate agent. Some ideas for broadcasting your knowledge base are blogging, resource pages, webinars, and even e-books.
While e-books are not the most popular thing on the Internet, they are a helpful tool for educating your followers. Not only can they be short, but e-books are also handy in that they can be downloaded as PDFs for future use.
The thought of writing an e-book can be intimidating at first, but when broken down into a few simple steps, the process isn’t so bad. Some helpful tips for creating an excellent e-book include writing accessible and valuable content, checking against spelling and grammar errors, and ensuring that your formatting is easily readable. If you aren’t comfortable publishing content right after writing it, simply recruit a friend to read it over or run it through many online editing tools.
Give Your Clients a Shout Out
One way to prove your success as a real estate agent is to list out your previous clients (with their permission, of course). Whether you have an ongoing list on your homepage or a series of blog posts, being transparent about your successes is a great way to verify your talent.
Ask for Feedback
Another great way to prove your skillset and set yourself apart is by asking your clients for feedback. Direct quotes or full reviews are an excellent way for clients to speak to your abilities and can quickly be published on your website’s homepage. Reviews also boost potential clients’ trust, confidence, and even excitement to hire you.
Highlight Your Current Projects
One of the most enjoyable ways to market your unique skill set or knowledge base is to let your followers and clientele know about your current projects. Whether you upload a blog post about the last home you staged and sold above list price or share a link to the book you just wrote about first-time homeownership, these projects will boost your client’s trust in you and set you apart from other agents.ere
The Internet is a digital ocean teeming with competition. In the world of real estate, agents are continually battling to earn more leads, more clients, and more sales. So—how do you stand out in this sea of agents?
One of the best ways to set yourself apart and gain a competitive advantage is through marketing your unique real estate skills on your website.
Your homepage, blog, resource pages, and landing pages offer you the invaluable opportunity to showcase your skillset and highlight your areas of expertise. Through your content, you can let your personality, knowledge, and experience shine through.
What is a Resource Guide in Real Estate?
A resource guide is an article or a blog post that includes a comprehensive overview of a particular topic or issue in real estate. Resource guides also contain various links, tools, and other resources that are invaluable to the reader.
Because these extensive pieces of content are so comprehensive, they can even be compared to evergreen content. This is because the information included in them is so all-encompassing that resource guides will more than likely remain relevant over a long period.
A resource guide on moving tips, first-time homeownership, or staging will stay fresh and applicable for months or even years in real estate. This evergreen content is extremely valuable to an agent’s website, as it will continually draw better quality—and greater quantity—traffic.
Other possibilities for resource guides include problems or challenges homeowners face. Each guide then features a solution made possible by the agent. In turn, the reader will learn how the agent can help them with their problem and, sequentially, hire the agent.
The Benefits of Writing a Resource Guide
Readers, clientele, and even search engines benefit from resource guides.
Readers and clientele love resource guides because the compiled information in one easy-to-find place is a helpful tool—and one they can bookmark for future reference.
Search engines love resource guides because they include lots of helpful and relevant content. This content can be crawled, indexed, and ranked in the SERPs (search engine result pages).
How to Write an Effective Resource Guide
But what makes a compelling resource guide, and how are they written?
An effective resource guide is thorough. It answers all the questions one can think of and more about a certain topic. It is targeted to a specific audience, includes quality writing, and points to solutions.
When writing a resource guide, there are a few guidelines one should follow:
• Demonstrate your authority
• Be upfront with your audience
• Organize your content
• Write quality content
• Go beyond the expected
• Update, update, update
Demonstrate Your Authority
Resource guides are an excellent way for real estate agents to position themselves as authority figures around a particular subject. In turn, their experience is viewed as a valuable commodity and can make them more hirable in the public’s eye.
In addition to showcasing one’s expertise through the content itself, consistently publishing resource guides over an extended time is a great way to demonstrate authority to the public and search engines.
Be Upfront with Your Audience
Often, businesses and organizations pay to be listed as a solution or recommendation in the resource guide. When this is the case, it is recommended that the writer let the audience know that the post contains affiliate links. Many authors choose to leave the disclaimer at the start of the guide.
Some authors worry that a bare-bones disclaimer about affiliate links may leave a bad taste in the reader’s mouth. In these instances, feel free to build trust with readers by explaining why affiliate links are included. One common reason authors incorporate affiliate links is because they truly are valuable resources to the reader.
Organize Your Content
Lengthy content bursting with information is challenging for any reader, especially when it is on the Internet. Web-users enjoy content that is well-organized, pleasing to look at, and easy to read. This can be accomplished by breaking up lengthy text blocks. Simply shorten paragraphs to include a sentence or two.
There are a variety of ways to organize the content in a resource guide, including:
• Adding descriptive headers to break up monotonous blocks of text
• Separating different areas of thought into categories, similar to chapters in a book
• Creating unique web pages for each category
Write Quality Content
Quality content is important to clients, readers, and search engines alike. Human readers are less likely to trust content that includes spelling and grammatical errors, irrelevant information, and overall sloppy writing.
People are less likely to trust—and read—this content. Search engines follow in suit. This makes poorly written resource guides less likely to be ranked higher up in the SERPs— and less likely to be found by humans.
Go Beyond the Expected
Many real estate agents simply write and publish a resource guide, publish it, and call it quits. However, there is more to be done. An agent can go beyond merely getting their guide out there. They can also grow their following, prove themselves as an authoritative figure, gain more clientele, and ultimately reap more sales.
Communicate
One surefire way to grow a following is by connecting with followers. After their resource guide is published online, real estate agents can make themselves available to questions, comments, and concerns from clients and readers. Some of the best ways agents can open up lines of communication are by:
• Responding to social media messages
• Responding to emails
• Responding to comments on their website or social media pages
• Adding a live chat to their website
Encourage Followers to Share
Whether through social media or their website, agents can foster traffic growth by encouraging followers to share the resource guide. Sometimes a simple call to action is all a reader needs to share the post.
How to Get the Word Out
Once a resource guide is written, there are various ways agents can share it with the world. Depending on the target audience and the intention of the guide, the most common methods are:
• A PDF, which readers can download or print
• A webpage dedicated solely to the guide
• A snippet followed by a link to the rest of the guide in a pop-up
• A snippet or infographic followed by a link to the rest of the guide in a social media post
Update, Update, Update
While resource guides are considered evergreen content because they are so comprehensive, they are not necessarily time-proof. Things change over time—sometimes a little, sometimes a lot. It would be an act of disservice by failing to update a resource guide at least once per year.
There are two main reasons why it is essential to update a resource guide regularly. The first is that resource guides’ goal is to provide accurate, relevant, and helpful information to readers and clients. Outdated or irrelevant data doesn’t do anyone any good and ruins the entirety of the guide.
The second reason updates are so important is because it shows followers and clients that the agent is still active and engaged. Other agents may have resource guides or similar pages on their websites, but that information may be outdated. This provides an opportunity for agents to set themselves apart from the rest—and could be the main reason why a client hired them instead of someone else.
The Bottom Line
Resource guides are a beneficial tool. They benefit the real estate agent by showcasing their knowledge, providing valuable information to clients (and improving client satisfaction), and acting as a tool to set the agent apart from a sea of others. They benefit the reader by offering thorough information not available elsewhere. And they benefit search engines by providing a generous amount of helpful content, which in turn draws a greater quantity and quality of traffic to the website. Get connected with our team today to learn more.
As a real estate agent, you want to be sure you are reaching the right audience, growing your clientele, and increasing your sales. There are two very popular methods of achieving these goals: Facebook Ads and Google Ads. But what is the difference between the two, and which one should you be using?
The Difference Between Google AdWords and Facebook Ads
Google AdWords and Facebook Ads are popular means of advertising that help real estate agents gain exposure, grow clientele, generate more leads, and get more sales. Both marketing methods utilize two of the world’s most popular platforms. Despite their similarities, there are quite a few ways in which Google AdWords and Facebook Ads differ. Here’s how.
Paid Search vs. Paid Social
Google AdWords utilizes paid search, which essentially works through targeting specific keywords and paid advertising. Real estate agents or their staff determine which keywords their audience uses and then target these keywords, place a bid on them, and hope that their ad is displayed at the top of the SERPs (search engine results page). When a user clicks on the ad, the agent is charged money. This is known as pay-per-click advertising.
Facebook Ads utilizes paid social, which is like paid search, except that the advertising is done on social media. Additionally, Facebook Ads target the things an agent’s audience is interested in and their online behavior rather than through keywords. Thus, Facebook Ads helps an agent’s clientele find them, while Google AdWords allows agents to find clientele.
The Benefits of Facebook Ads
Real estate agents can benefit significantly from using Facebook Ads. As an unbelievably popular social media platform with over a million users worldwide, placing ads on Facebook will undoubtedly catch the attention of many new clients. Other benefits of Facebook Ads include:
• Granular-Level Advertising
Users post virtually every aspect of their lives on Facebook, “like” pages that align with their personal interests and beliefs, and search for specific content based on these interests and beliefs. Agents can create a lookalike audience to obtain this data, zero in on their target audience, and create ads accordingly.
• Uniquely Visual
Created from images or videos, Facebook ads tend to be visual—unlike Google Ads, which are merely text-based. This allows agents to place advertisements that appeal to the user’s eye and their emotions, interests, and needs.
• Competitive Pricing
Facebook advertising campaigns tend to be priced competitively. With a combination of competitive pricing and particular advertising potential, Facebook ads allow agents to get the most bang for their buck—even if they have a small budget.
Best Practices When Using Facebook Ads
If an agent decides to utilize Facebook Ads in their marketing strategy, they should follow a few guidelines to reap the most success.
• Ensure that video-based ads feature a vertical or square aspect ratio. Because most Facebook users utilize their phones while scrolling, this ratio ensures that your ad covers more of their mobile screen.
• Less is more when it comes to placing text on images. Remember that web users prefer content that appears clean, concise, and easy to scan.
• Use a carousel format to break up your ad into more digestible content. Users would much rather view multiple images than trudge through a long, wordy advertisement.
• Animate your ad to help it stand out in a user’s News Feed.
• Add calls to action that entice users to act rather than keep scrolling.
The Benefits of Google Ads
Google is, without a doubt, the world’s number one search engine. Because of this fact, it is also number one in online advertising. Real estate agents who advertise on Google Ads find themselves positioned in front of a massive audience, with endless potential to generate new leads and gain new clientele. Other benefits of using Google Ads are:
• An equal chance at success, regardless of the agent’s budget. This is because, like Google itself, AdWords prizes ad quality and relevance over the amount of money an agent spends.
• Many advertising formats to choose from. Google AdWords allows for the use of many different types of ad formats, including text-based ads, shopping ads, user reviews, location targeting, and a host of others.
Best Practices When Using Google AdWords
If agents are interested in using Google Ads, they should follow a few guidelines to achieve optimal results.
• Target specific, long-tailed keywords rather than vague, short-tailed keywords. This ensures that your ad lands in front of the right audience.
• Run ads that are relevant to your audience.
• Pay attention to and improve your ad’s Quality Score. The better your Quality Score, the higher Google will rank you in the SERPs, and therefore the more people see your ad and have higher chances to convert.
How to Determine Which Platform Is Right for You
Google Ads and Facebook Ads are both powerful marketing tools, feature high ROI’s, and allow for creativity in advertising. So, which one do you use?
Many real estate agents choose to run both. Google Ads and Facebook Ads complement each other perfectly: one targets a massive social media platform and targets an enormous search engine audience.
Google is the world’s most-used search engine and receives more than 5 billion search queries every day. Because of the sheer scale and Google Ads’ extended tenure (just about 20 years), AdWords is an obvious choice for many real estate agents.
Also, many competing real estate agents utilize Google Ads. This allows agents to step into the competition and create well-targeted, high-quality ads that stand out from the rest.
Facebook is, without a doubt, a social media giant. Similar to Google, many competing real estate agents choose to advertise on Facebook. This gives agents yet another chance to stand out from the crowd. Other reasons to advertise on Facebook include:
•Nearly instant ad placement, leading to quicker results
•Increase brand awareness on social media
•Increase website traffic by drawing more clients to an agent’s social media page
•Helps build user engagement, as well as word-of-mouth and referrals
•Can help grow an agent’s blog traffic
•Can help increase an agent’s web site’s SEO rankings
When the benefits of advertising on Google and the benefits of advertising on Facebook collide, the combination gives real estate agents a clear advantage. Not only are agents more visible on Google (especially in local searches), they are also more visible on social media. In targeting the correct audiences on Google through thoughtful, relevant, long-tailed keywords and Facebook through researched advertising, real estate agents will reap double the rewards. Not only will an agent grow their following, generate more leads, and gain more clients—they will also earn more sales in the long run. Reach out to digital marketing experts, like those at Luxury Presence!
While it may not always be top of mind when talking about social media, LinkedIn can serve as an especially useful tool in plugging into your local market, positioning yourself as an expert, and collecting plenty of leads.
Optimize Your Profile
Including the right keywords, thorough descriptions, and thoughtful copy on your LinkedIn profile itself will help people find you when you want them to. When someone searches “luxury real estate agent in (your area),” you need to be the profile that pops up! Leveraging each section of the profile is key because missing or incomplete fields ultimately translate to missed opportunities.
Take advantage of LinkedIn’s unique aspects like the headline, which users will see anytime they see your name. Your headline allows you to define your title and communicate your offering instantly before someone even clicks on your profile.
Fill in links to your other social profiles and your website in “Contact Info,” and don’t be afraid to restate them in the “About” section. The “About” section serves as the ideal space to communicate your value. The most successful “About” sections are equal parts storytelling and sales pitch. It’s a place to tell people who you are and why you love being a luxury real estate agent, and also to show them what’s different about working with you. In the “Featured” section, point people in the direction of your agent website, property websites, or blog so that more of your work and your listings can draw some attention, too.
Using keywords like “real estate,” “realtor,” or “luxury real estate agent” plus your location or area of service will help people find you more easily. Whether those pop up in your “Experience” list or throughout the rest of your page, they go a long way in drawing new eyes to your profile. Add a professional headshot, and you’re ready to start connecting.
What Are Facebook Ads?
Facebook Ads are a powerful marketing tool for real estate agents across the country. These social media campaigns provide brilliantly targeted advertisements to a specific audience, reaping a bountiful harvest of leads, new clients, and eventual sales.
There are two types of Facebook advertisements that real estate agents can use: sponsored posts and a right-hand column ad. Sponsored posts appear in the target audience’s News Feed on both the desktop and mobile versions of Facebook. Right-hand column ads appear in the right-hand column on the desktop version only.
Sponsored posts allow the target audience to view the ads while they are scrolling through their feed. Right-hand column ads are not as prominent as the sponsored posts, but they are fixed in place—they cannot be scrolled past like the sponsored posts can.
The Benefits of Facebook Ads
Facebook is an incredibly popular social media platform. According to a 2021 study by Oberlo, 2.80 billion people actively use Facebook every month, while 1.84 billion people visit the site daily. Facebook’s magnitude, as well as a real estate agent’s ability to target ads so precisely on the platform, makes it an excellent place to advertise and generate new leads.
Some of the ways Facebook allows agents to target their advertisements so precisely is through:
• Location
• Interests
• Gender
• Customized audiences
• Past behavior
• Connections
How to Design a Successful Facebook Ad
Quality copy, an emotional appeal, and beautiful imagery are a few significant elements in a successful Facebook Ad. However, the key factors behind effective Facebook advertisements do not stop there. To create a Facebook Ad that engages readers, drives follower growth, and boosts leads, agents should keep the following pointers in mind:
Clear Call-to-Action
Like all successful advertisements, Facebook Ads should have a clear, singular call-to-action. The CTA can grab the target audience’s attention, or it can encourage them to take action.
Since the advertising is on Facebook, this critical step goes one stride further: encouraging the audience to make the brand a part of their regular consumption. For example, let’s say that the CTA encouraged someone to Like and Follow the agent’s page. Once this is done, the user would see and consume the agent’s content daily as part of their scrolling routine.
An Eye-Catching Headline
Stand apart from the crowd by writing an ad headline that draws users’ attention. Some ways in which this can be done are by:
• Keeping the target audience in mind and writing specifically to them
• Keeping the headline crisp, clever, and conversational
• Avoiding headlines that are wordy, inauthentic, or boring
Be Thoughtful with Your Imagery
Some of the best advertising on Facebook feature content and imagery that complement each other in creative dance. This is usually done by creating tension or contrast between the written copy and the graphic.
It is also important to note that, while the image may be a direct contrast to the copy, it should still be relevant to the content and the ad as a whole.
Write a Description that Calms
Advertisements that outwardly tell people what to do ignite a sense of anxiety and even rebellion in users. Generate a description that is helpful, engaging, and does not give a command.
Write to Your Audience
A key piece of advice when writing advertisements on Facebook is to write to one singular person. Imagine your target audience summed up in one human being, and write to them. It may help to create a character sketch about this person before writing the copy.
The same rule applies to each ad. Rather than writing every ad to the same person, imagine a new character for each ad. Customize every advertisement to the target audience you are trying to reach.
Create Concise Copy
Internet users, and especially Facebook users, are not typically interested in reading extensive posts—particularly when the lengthy post is an advertisement. They will scroll past the long ad without a second thought.
Prevent this by writing ad copy that is crisp, clear, and to the point. Use language that is easily understood and formatting that is easily digestible. Do not waste your audience’s time: instead, show them the value of what you have to offer.
Some key factors to keep in mind while writing concise copy is to:
• Remember that you are not writing a carefully crafted novel. You are writing a quick and compelling advertisement on social media.
• Ensure that whoever sees your ad knows immediately what it is you are offering, how your service will benefit them, and what they can do next
Consider Your Personal Experience
Take an afternoon scroll through Facebook and pay special attention to the advertisements you see on your News Feed. Which ads pique your interest, which ads do you click on or look up, and which ads do you scroll right past?
You can glean a fresh perspective from friends and family members. Ask them which ads appeal to them, and talk about which aspects make those ads compelling.
Test Your Advertisement
One of the best ways to determine whether your ad copy is working is by testing it out. One popular method is by running two advertisements at the same time. Each advertisement is written to the same audience but features different content. Which one seems to engage your audience the most? Tests like these can help you fine-tune your copywriting skills as well as your advertisements’ effectiveness.
While testing your ads once or twice is helpful, a surefire way to ensure that your ads reach your audience and reap results is continual testing.
By testing your content repeatedly, you will not only refine your brand but will also refine your overall marketing strategy, your advertorial approach, and your reach. This means more leads, more clientele, and more sales.
The Key to Success is You
The benefits of advertising on Facebook are extensive when done right. Facebook Ads is effective alone, or as a supplement cold-calling, video-generating, extensively blogging, email marketing, SEO, and other marketing methods.
After all, with billions of active users, it is virtually guaranteed that your specific target audience is on Facebook regularly. Additionally, running Facebook Ads is very affordable, making them a valuable marketing method for real estate agents on a budget or just starting.
As if those facts are not enough, the ability to target an audience so precisely is unlike that of any other marketing platform.
Not only will a successful Facebook Ad campaign help you stand out from the sea of other real estate agents—it will enable you to get to know your audience better, generate more leads, grow your audience, build a more extensive client base, and reap more sales. What more could a real estate agent want in an advertising campaign? Have an expert at Luxury Presence help you build your Facebook Ad campaign.
High-quality and responsive leads are gold in the world of real estate. Agents work hard to set themselves up for success by developing effective marketing campaigns. However, some agents make the mistake of stopping there and putting their success in the hands of chance.
It is essential to forge onward and take your success into your own hands. This can be done by following up on the leads generated by your marketing campaign.
While it is true that a promising lead can turn out to be a dud and weak leads can end up a major client, it is vital for agents not to succumb to worry about which lead will turn out which way. All you need to do is follow up.
Reasons to Invest in Your Leads
Your leads are the very thing that keeps your real estate business going. Without them, you would have no business growth, no client base growth, and no sales.
Sure, there are different types of leads. Some leads are strong, and others are weak. But all leads can grow into something more, and it is your job to hone in on that opportunity to convince your leads to hire you.
There are quite a few ways to invest in and follow up with your leads. Some real estate agents use advanced CRM (customer relationship management) systems, some use website, and social media analytics, some take the time to engage with leads personally. Others use a mix of these methods.
Best Practices for Following Up with Leads
No matter which method or methods an agent chooses to engage with their leads, they should follow a few guidelines when following up.
Best Practices Before Following Up
Need
Before following up with a lead, the first thing an agent should keep in mind is the need.
What is it that the lead needs from you, and how can you meet that need? Once you know this information, you will know exactly where to meet your lead and be better equipped to turn them into a client.
Your lead may need a highly experienced and knowledgeable agent who has been around for a long time and knows the ins and outs of real estate exceptionally well. Or, your lead may need an agent who specializes in luxury properties and celebrity clients.
Once you know what your leads need, you will be better prepared to follow up with them and get them to convert. And while this factor is a major one, there are other important guidelines to follow for a successful follow-up.
Target Audience
Use available data to learn about your target audience as much as you possibly can to identify buyers and sellers who are most likely to convert. Knowing who your audience is will also help you channel your time, energy, and resources into pursuing valuable leads. Properly targeted leads will also reap the reward of time well spent speaking with, and hopefully hiring, you.
Goals
Understanding what you want to accomplish and how you want to achieve it is another critical pre-follow-up factor. Have a firm grasp on the objectives of your marketing campaign and list out your conversion goals. Do you want your leads to hire you to buy their home or sell their home? Do you want to be a resource for your community?
Schedule
Determine when you will follow up on your leads. This will help you remain consistent, stay on top of your leads, and keep you fresh on your leads’ minds.
Best Practices During and After Follow Up
Response Time
Unless you are going door to door or cold calling, many leads for real estate agents come from the Internet. It is important to understand that Internet users expect a prompt response, or they will likely forget about you and your services. A good rule of thumb is to reply to your lead, personally or via automated email or SMS, in 12 to 24 hours.
It is essential to realize that when your lead is ready to talk with you, they are more than likely to convert. They know what they want, they are serious about getting it, and they know that you will help them obtain their goal. This is a golden sign of a quality lead.
Do not let these leads go to waste by allowing too much time pass between their initial email, message, or phone call.
Lead Nurturing Campaigns
Email lead nurturing campaigns are a great way to keep the conversation going after a lead has begun to engage with you. These campaigns work through a customized and automated system that allows you to confirm a conversion quickly and easily (signing up for an open house), follow up after a conversion (set up a consultation), and more.
Because these campaigns are automated, you do not need to worry about personally responding right away: these personalized emails do that for you.
Free Content
One effective method in keeping leads engaged before, during, and after they convert is through free content. Whether this is unlocked access to an e-book, exclusive access to a social media group or monthly newsletters rich with information and resources, accessible and helpful content is gold.
Additionally, if agents make their free content available to anyone, they may find that the content itself generates new leads. The content can also help your website rank higher in the SERPs, set you apart as an authority in the areas you specialize in, and provide leverage to convince leads to choose you over your competitors.
Customized Communication
Depending on where the lead came from, different leads require different follow-ups. A lead who filled out an opt-in email campaign form requires further communication than a lead who contacted you directly through social media.
You can organize each lead that comes through by placing them in different groups. You could label the leads hot, warm, and cold. Or you could label them ready, on the fence, and needs convincing. Once the leads are organized, you can tailor your communications accordingly.
Tracking
Do not let your leads slip through the cracks! Track your leads with a CRM or with an Excel spreadsheet. Simply notate who the lead is, how they came to you, when you spoke last, any notes about the conversation, and when you need to follow up again.
Learn to Let Go
Some leads simply will not work out, and that is okay. Leads who turn out to be uninterested or unavailable may be interested or available in the future and will be more likely to have a conversation if they aren’t annoyed with excessive persistence.
That being said, some seemingly cold leads may just require more convincing than others. If they are not motivated, consider the reason why. Are they uncertain about something? Is something standing in their way? Find out how you can be a resource and help them find a solution to their obstacle. Or, perhaps they are not the decision-maker. A simple solution is to schedule a conversation with the decision-maker in the days ahead.
The Right Lead Begins Right Now
Leads are crucial for any business, especially real estate. How well an agent follows up with their leads can make or break their client base and sales record. By following these guidelines for lead follow-up, agents are sure to reap higher quality leads, establish strong communication patterns, and generate more sales. Learn more on how to effectively generate leads from the Luxury Presence marketing experts.
Listings are king in the land of real estate. Agents upload and manage them while buyers peruse them. But where do listings come from, where do they live, and how are they uploaded? Can the public view all of them, or are there some listings only agents can see? This is where an MLS and IDX come into play.
What Is an MLS?
An MLS, or Multiple Listing Service, is a way for real estate agents and brokers to upload, manage, and share local listings. Each MLS contains listings from a particular area, be it a city or region. Agents and brokers pull from the pool and share relevant listings with their clients. Each listing includes everything the agent (and client) needs to know about a property, including images, descriptions, and any special features.
Who Can Access an MLS?
While members can access every MLS, some MLS’s also have a public-facing portal where buyers can search for available listings. These portals are similar to Zillow, Redfin, or Realtor.com but have one significant difference: MLS’s have the most accurate and up-to-date data. This is because agents and brokers are required to keep their properties’ listing information current.
A Brief History of the MLS
First invented in the late 19th century, the MLS still serves a similar function today as it did at its origin.
In the late 1800s, local real estate brokers had the practice of gathering regularly to share the properties they were trying to sell. The brokers struck a deal with each other: if one broker were to help another sell one of his properties, the original broker would compensate him. This agreement turned into the Multiple Listing Service.
Today, an MLS still allows agents to share listings and help each other sell properties. However, rather than accessing the properties through paper or word of mouth, today’s agents and brokers must log in to a database. These databases are hosted on software, such as IDX.
What is an IDX?
An IDX, or Internet Data Exchange, is software that lets buyers search for their area’s MLS properties. IDX is a revolutionary concept because it opened up a whole new world for buyers. Before IDX, buyers had to rely on their real estate agent or broker to view listings in their area. With IDX, the general public can perform their property searches on a website featuring information uploaded to an MLS.
IDX is not a website itself. Instead, it is software that allows anyone to share the MLS data on a 3rd party website. This way, agents and buyers alike can view the most up-to-date local listings at any time.
The Challenges of IDX
While IDX is helpful and groundbreaking for buyers, not all real estate agents/brokers feel the same way. Some agents and brokers would prefer to be the sole source of listings for their clients. This would allow agents and brokers to weed out less-suitable properties and present only the best options. The challenge with this perspective is that a client loses out on a chance to choose from a larger pool of properties.
On the other hand, some agents and brokers rely on IDX to drive traffic to listings on their websites. They believe that IDX when incorporated on their websites, will help their business by aiding in generating and retaining leads. The challenge with this perspective is that IDX alone will not boost traffic, leads, or sales. In addition to a website with IDX capabilities, real estate professionals need:
• A quality website with a positive user experience
• A well-rounded digital marketing plan that includes one or more of the following strategies: SEO, PPC, and social media marketing
The Benefits of IDX
If you are an agent or broker with a quality website, the fact that you can display listings from your local MLS databases is an exciting one. After all, the IDX:
• A fast and virtually effortless way to populate listings
• Allows agents to display more listings on their websites
• Help an agent’s listings to gain more exposure
• Present a valuable opportunity to post more quality content
• Draws more traffic to the website
• Increases the website’s authoritativeness
• Helps buyers find their dream property
• Helps an agent grow their client base and boost sales
If you are a member of the general public and are embarking on a property buying adventure, the IDX system benefits you greatly.
Because MLS is a closed, members-only system pertaining only to agents and brokers, you cannot browse any of these local listings. In turn, your available options seem to be much less and are restricted to your agent’s choosing. But, thanks to the Internet Data Exchange, you can see the same listings your agent or broker does.
IDX Rules for Professionals to Consider
The IDX system does feature a variety of policies that real estate professionals must consider. These rules coincide with uploading listings and sharing properties from the IDX on their personal/business website.
One of these rules is that a real estate agent or broker cannot upload a listing to the IDX without the property owner’s permission.
The Difference Between MLS and IDX
In summary, the difference between an MLS and IDX is this:
• MLS is typically reserved for its members: real estate agents and brokers. Agents and brokers upload and share listings and keep these listings up-to-date. Real estate professionals then download or print these listings and share them with their clients.
• IDX is software hosted on a website that allows agents to populate listings from a local MLS or multiple MLS’s in no time. In turn, IDX allows anyone to view these listings and perform a property search without an agent or broker’s help.
Understanding the different approaches to online property information is critical for setting your team up for success. Helping your clients find the home of their dreams is the most important goal—MLS feeds and IDX can help you achieve that. Get connected with the Luxury Presence team today to learn more.
As a luxury real estate agent, one of your top priorities is acquiring new clients and keeping those clients you’ve worked with in the past engaged so they will refer you to their friends and family who are buying or selling real estate. While there are numerous ways to do this, the top real estate agents in the industry know that social media is the most efficient and effective way to market to new clients and continue to be a resource to those they’ve worked with in the past.
If you’re not among the 20% percent of agents who know how to use social media to their advantage, you’re missing out. Here’s why, what you’ll gain if you leverage social media marketing, and how to get started.
The Dangers of Not Using Social Media Effectively
If you’re not effectively using social media to market your real estate business, you are missing out on potentially thousands of dollars of gross commission income. Why? Because you won’t reach new clients who are ready to buy or sell a home, and you won’t keep former clients engaged and encourage them to refer you.
Here are some more reasons why not using social media can be harmful to your business:
You won’t be able to reach your target market.
Every luxury real estate agent has an ideal buyer who makes up their target market. When you use social media marketing such as Facebook ads, you can create strategies that target those who are most likely to work with you and craft ads that appeal to them.
You will appear outdated and irrelevant.
In this day and age, those who are buying or selling homes turn to social media not only to find homes they are interested in but also to make decisions about which professionals to work with during the buying or selling process. If you’re not on social, your target market will likely get the impression that your business is outdated and not relevant to their needs.
You may appear unprofessional.
Using social media effectively is synonymous with being a professional in the real estate industry. If you don’t use best practices in your social media marketing or if you don’t use social media at all, your potential clients could perceive you as lacking in professionalism and opt to work with your competitors instead.
As a real estate agent, your website is one of your most important assets. The world of website design, hosting, and maintenance has changed over the years, and if you have not had a new website recently, you may not be aware of what is available. In the past, most agents purchased a website from a marketing agency or designer, paid to have it hosted, then paid for any updates or maintenance that needed to be done. Today, there is an alternative to that called Software as a Service that might be a better fit for your needs. Here is the difference between SaaS and owning your site and how to decide which is right for you.
What Happens When You Buy a Website?
When you buy a website, you are basically contracting with a designer or website agency to create a site for you. In addition to a large upfront cost, you will also have to pay for the domain and for hosting the site. Once the site is built, the company’s obligations are over. You will own the site, but you will have to keep paying for hosting. Unless you’re on some type of maintenance contract, you won’t have any support when it comes to keeping your site up to date and running properly. You will be responsible for adding or changing content, adding or removing listings, and keeping all your plugins and links working properly.
After a certain amount of time, your site will start to look outdated or not perform as well as it used to. At this point, you will likely have to go back to the original designer or choose a new one and either pay a significant amount to have your site completely revamped or start from scratch with a new site.
What Happens When You Use SaaS for Your Website?
When you work with a company that offers SaaS for websites, you don’t have to pay a large upfront cost to have your site built. Instead, you will be able to leverage already-existing designs and will only need to pay for the customizations you need to make the site your own, complete with unique branding, colors, and a layout that fits your unique needs. In addition to the site, you will also get a team of experts who are there to help you every step of the way. This includes customizing your site to your needs, providing support after your site is finished that includes any necessary updates or fixes, and answering any of your site-related questions.
Benefits of SaaS
There are numerous benefits of working with a company who offers SaaS to build your website. They include:
■ Lower costs. Because you are leveraging an existing template, your upfront cost will be much lower compared to buying a new site. Hosting fees are also included, and you won’t have to pay to have someone update your site, add content, or ensure all your links and plugins are up to date.
■ Expert support. Have questions about how to use your site? Want to add the bio and image of a new team member? Notice that a link no longer goes where it needs to? When you work with a company that provides SaaS, you get a team of pros to help you every step of the way.
■ A site that grows with you. Sites provided by SaaS companies are dynamic. Unlike an owned website that can easily become outdated, your SaaS site will grow as your agency grows. New team members, updated branding, added services, and new features can all be added as needed, ensuring your site will never become obsolete.
How to Choose an SaaS Provider
Of course, not every SaaS provider will give you a seamless, stress-free experience when creating and maintaining your site. Choosing the right provider is an important step in the process and it pays to know what to look for. Here are some tips to help you out:
■ Choose a provider with experience. Brand new agencies may have flashy branding or catchy taglines, but look a little closer to see how much experience they have creating SaaS sites. The more experience they have, the more likely they are to still be around for years into the future when you need them.
■ Choose a provider that specializes in real estate. Realtors have unique needs when it comes to marketing, and no one knows this better than an agency that works with only agents. When you choose an agency that specializes in your industry, you’ll benefit from a team that knows exactly what it takes to make you successful.
■ Choose a provider who is easy to communicate with. You need to be able to talk with the members of the agency to tell them exactly what you want, need, and expect out of a site. You also need pros on your side who are responsive to questions, know how to explain things to you in plain terms, and put your needs first.
■ Choose a provider who offers other services. Your website is the core of your marketing plan. If your provider can build other marketing strategies around it, you will be one more step ahead of your competition. A robust agency who offers SaaS as well as lead generation, database, and social media marketing solutions will be able to create a cohesive plan that delivers results.
■ Choose a provider with no hidden costs. Everything you will need to pay for your site should be discussed upfront. Hidden fees or other costs that aren’t discussed before you sign the contract are signs of a disreputable agency.
Do you need a new website for your real estate business? Consider taking advantage of where the technology industry is headed and work with an SaaS provider for a dynamic site that grows with you. Want to take the next step? Reach out to the team at Luxury Presence so we can tell you about our SaaS services.
The Importance of Your Website as a Realtor
Why is Your Database So Important?
Your database is your key to staying in touch with those who may do business with you or who are likely to give you referrals. If you don’t have a way of keeping in touch with them and engaging with them, they will likely forget about you and their business (or referrals) will go elsewhere.
While many agents think they can keep track of those they need to touch base with by retaining their business cards, writing them down in their planner or simply remembering who they are, most are not organized and disciplined enough to do so. They need to rely on a system that involves not only building their database, but also effectively using that database to develop marketing campaigns that can include email newsletters, text campaigns, phone calls, or social media marketing strategies.
Some real estate agents decide to split their databases into two distinct groups: a lead generation group that includes only those who the realtor is attempting to gain as clients, and a sphere of influence group that includes past clients, networking and referral partners, and others who are likely to pass their names on to others who need a real estate agent. While both of these types of databases are useful, most agents find they get more business from their sphere of influence group than their lead generation group — especially if they are not using a professional, unique lead gen system.
What Mistakes Do Agents Make When Building Their Database?
Many agents suffer from “shiny object syndrome” when it comes to building their database. Instead of playing the long game and focusing on ways to slowly build their database with solid leads and close spheres of influence, they jump on the latest and greatest marketing trend and shift their efforts to a strategy they think will make them some quick sales. Unfortunately, a change in algorithm or other occurrences out of your control can easily put an end to the effectiveness of trendy marketing techniques. When you focus on building a solid database, you’ll insulate your business from external changes and reap the benefits a few years down the line when your list pays dividends and your income skyrockets.
Other agents do a good job of building a strong database, but then fail to utilize it by not creating a robust marketing strategy connected to it. Compiling the names is only part of the battle. The more important component is developing a system that consistently engages those in your database to keep them up to date and interested in what you are currently doing. Your system also needs to have “triggers” to let you know when someone in your database is at a stage where they might make the decision to work with you or pass on a referral so you can follow up with a phone call or an in-person meeting.
The Wrong Messaging
Build and Market to Your Database
As a realtor, your database is your best friend. This is your list of past, current, and prospective clients as well as referral sources who can help grow your business. A basic rule of thumb is that an effective database consists of around 1000 names and contact information. Once you’ve built a solid database, you can market to your contacts through regular email newsletters, texts, or personal invitations to events or open houses. The marketing you do to your database should follow the same guidelines as your social media marketing: keep content informational and helpful rather than salesy. This keeps your contacts engaged with your brand and ensures they will continue to pay attention to what you have to say even when they are not actively looking to buy or sell real estate.
Harness the Power of Social Proof
The theory of social proof states that people are likely to conform and copy the actions of those in their peer group or those they view as experts or who are trustworthy. When it comes to real estate marketing, you can take advantage of social proof by featuring testimonials on your site and social media, soliciting online reviews from those you’ve done business with, and by establishing yourself as an authority on the local real estate market with helpful, informative content. When you harness the power of social proof, you essentially have others selling for you and no longer have to hustle or chase leads.
2. Links to Active Social Media Profiles
Having a strong social media presence shows your
potential clients that you are up to date, active in the
industry, and committed to connecting with those you
work with. To make it easy for your website visitors to
connect with you on social media, make sure you add
links to each of the platforms you are on.
2. Links to Active Social Media Profiles
Having a strong social media presence shows your
potential clients that you are up to date, active in the
industry, and committed to connecting with those you
work with. To make it easy for your website visitors to
connect with you on social media, make sure you add
links to each of the platforms you are on.
The Right Messaging
Now that you understand that talking yourself and your accomplishments up on your site is the wrong messaging, let’s take a look at the content that works. Here are some tips on creating messaging that resonates with your target audience:
Content that is helpful. What are the issues your ideal client is dealing with? Are they attempting to buy and sell homes at the same time and need assistance with financing a down payment? Are they struggling to find a home they are interested in due to low inventory? Are they trying to decide if they should relocate or buy a second home now that they are empty-nesters? Identify the pain points in your target market, then address those points through blog posts that you then share on social media and in newsletters that go out to your database.
Content that establishes you as an expert. Those looking for help buying or selling property want to work with the best. To show that you are an expert in your local community and industry, develop content that revolves around neighborhood events, local real estate news, and other industry issues.
Content from experts and past clients. When you use the power of social proof to develop your website content, you let others do the selling for you. Social proof is the phenomenon where others copy the actions of people they see as peers or as trusted individuals. If they see your past clients talking about your high level of customer service in a video testimonial or read reviews from experts in the industry who have worked with you, they will be more likely to choose you as their realtor.
Content that stays ahead of the game. Your ideal client wants to know what’s going on in the industry as soon as possible. They also don’t want to read the same old content on your site that they’ve read on all your competitors’ sites. To address these needs, stay on the cutting edge of the industry and share information your visitors can’t get anywhere else.
Components of an Effective Lead
Generation System
How the Right Messaging Increases Conversions
Additionally, choosing a niche allows you to optimize your time and deep-dive into the knowledge and skills needed to best serve your clients. There are countless nuances, specialized documents, and small bits of information that are pertinent to any niche, and trying to serve all niches equally well can quickly lead to burnout.
For example, realtors who specialize in helping military families can serve them best by learning all there is to know about VA loans and the best local lenders. On the other hand, if you’re a “generalist” and only take on one or two military clients each year, it’s likely that you’ll end up doing research on VA loans on the fly without being able to do a true deep dive. Choosing a niche frees up your time and energy while also allowing you to provide the very best service to your clients.
While remaining general and marketing yourself as a great real estate agent can work to bring in clients, you instantly cut through the noise when you position yourself as a specialist for a particular type of transaction, home, or person. Many people know what they want out of their real estate experience, so quickly identifying yourself as someone who can provide that specific result will go a long way in filling your inbox with qualified leads.
Choosing a niche and producing online content focused on that niche will also boost your SEO considerably, making it much easier for anyone searching the internet to discover you. SEO for realtors can work as an ongoing source of leads and revenue without much manual effort.
Once you’ve narrowed down your target market and begun producing content relevant to them, your web content will rise to the top when prospects search the internet for the solutions to their problems! As great as it feels to receive a referral or recommendation from a former client, optimizing your web presence will prevent you from leaving money on the table when clients without connections go to search for an agent.
Beyond that, niching brings some ease into your marketing and processes. It’s much easier to create relevant content and provide value when you know who you’re talking to! You’ll quickly establish yourself as an expert in your niche, even if you’re new to the real estate profession.
The Benefits of Using Social Media Effectively
To use social media effectively, you first need to develop a cohesive brand that is recognizable to your target market. Most agents are aware of this and have put time and money into creating a unique brand that speaks to their target market. Using this brand in your social media campaigns can elevate it and make you into somewhat of a local celebrity. This status creates the need in your potential clients to only work with the best in the industry: a.k.a. YOU. Not only will they gravitate toward your business for their personal buying and selling needs, but they will also be more likely to refer their friends and family to those whom they perceive to be the best of the best.
In addition to increasing the visibility of your brand, the effective use of social media can help you narrow down your target audience and deliver the marketing messages that will be most persuasive to them. You can also use social media analytics to pinpoint which of your ad campaigns are the most effective and to tweak your less effective campaigns to mimic those that are delivering results.
Social media also helps you leverage the online real estate trend that took off during the pandemic. With social media, you can promote online open houses and virtual tours, both of which can help you market homes to local and out-of-state (or out-of-country) buyers. You can also conduct Facebook Live events to show off the special features of a home you are selling and introduce potential buyers to the neighborhood.
What to Do Now
Now that you know the dangers of not using social media and the benefits of creating a solid social media presence and effective marketing campaigns, it’s time to implement your own social media strategy. Put time and effort into creating a presence on your chosen social media platforms that reflects your expertise and unique talents or experience. Research what your target clients care about and what they most want out of their real estate professionals so you can help identify with them and address any pain points they have.
Some real estate agents have large enough teams that they can afford to hire an in-house marketing professional who can help them implement and promote a strong social media presence. If you do not have a large team, don’t try to handle all your social media marketing yourself. This will take away from what you do best — helping your clients buy and sell homes — and you likely will not be able to keep up with all the changes that occur on social media platforms and create content that outperforms your competition.
The best piece of advice for most agents is to work with an outside agency that specializes in online marketing for the luxury real estate market. When you partner with a pro, you can spend your time on what you enjoy doing and allow the experts to take your social media marketing to the next level.
Ready to become a local celebrity in the social media world, target those who are most likely to work with you, and increase your brand awareness? Reach out to one of the experts at Luxury Presence. We will help identify what makes you unique and implement your brand to craft a social media strategy that will elevate and distinguish you from your competitors.
LATEST POST
Learn the latest marketing and tech trends from our
marketing gurus and contributing industry experts.
HOW TO SET UP A TESTIMONIAL-GENERATION SYSTEM IN YOUR BUSINESS
6 WAYS YOU CAN DEMONSTRATE YOUR EXPERTISE WITH SOCIAL MEDIA
THE POWER OF FORMING STRATEGIC PARTNERSHIPS WITH REFERRAL PARTNERS