Privacy Policy

Last updated: 31.10.2024

Introduction

Vignita ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We comply with the General Data Protection Regulation (GDPR) to ensure your data is handled lawfully and transparently.

1. Information we collect

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, company name.

  • Usage Data: Information about how you use our website and services (e.g., IP address, browser type, interaction data).

  • Account Information: Data collected when you register for an account, such as usernames and passwords (which are encrypted and cannot be viewed by us).

  • Communication Data: Messages or requests sent to our support teams.

  • Learning Data: Information related to your learning activities on the platform, including course enrollments, progress, completed exams, exercises, and certifications.

  • Profile Data: Data manually entered by you to build your CV, including educational history, work experiences, interests, and language proficiency.

  • Content Provider Data: Information uploaded by content providers, such as learning materials, courses, and associated metadata.

2. How we use your information

We use your information for the following purposes:

  • To Provide Services: Manage your account, provide customer support, and deliver requested services.

  • To Deliver a Great Teaching and Learning Experience: Enhance course content, ensure efficient delivery of learning resources, and support learners in their educational journey.

  • To Allow Managers to Monitor Learning Results: Provide managers with real-time access to employee learning results for compliance and performance monitoring.

  • To Improve User Experience: Monitor website performance, enhance navigation, and tailor services based on user feedback.

  • Marketing: Send promotional material if you have opted in. You can opt out at any time.

  • Compliance and Legal Obligations: Ensure compliance with applicable laws and protect our legitimate interests.

3. Legal Basis for Processing

We process your personal data under the following legal bases, in compliance with the General Data Protection Regulation (GDPR):

  • Contractual Necessity: To fulfill our obligations when you sign up for our services.

  • Legitimate Interest: Improve our services, prevent fraud, and secure our platform.

  • Consent: When you provide consent for marketing communications or optional data collection.

  • Legal Obligation: Compliance with regulatory requirements.

4. Data Sharing and Disclosure

We do not sell or lease your personal information to third parties. We may share your data with:

  • Service Providers: Trusted third parties assisting in our operations, such as payment processing, cloud hosting, customer support tools, third-party applications that make it possible to deliver our services, third-party EdTech providers if you have subscribed to them, and CRM tools.

  • Legal Authorities: In compliance with legal obligations or in response to valid requests by regulatory bodies.

5. Data Retention

We retain your personal data only for as long as necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law. In some circumstances, we are obliged by law to retain your learning data. Your employer or course provider may also be legally bound to keep your learning data over time. Upon request, we will delete or anonymize your data where legally possible.

6. Your Responsibility

Remember that you are responsible for the processing of other people's personal data that you use or store by using our services. Be aware of which personal data you use when creating training and documents in Vignita. Make sure you have the right to use this personal data, and familiarise yourself with any obligations you have. When agreements have been sent for digital signing by Vignita, it is no longer possible to have the individual's name deleted from the contract.

7. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Your account is protected with your password, and we encourage you to keep your personal data secure by not sharing your password with anyone and logging out after each use. We will never ask you for your password. We employ technical security measures such as encryption, firewalls, and secure socket layer technology to safeguard your data. Despite our efforts, we cannot be held responsible for data loss due to force majeure, hacking attacks, or other unforeseen events. We also take reasonable steps to ensure that third-party service providers, such as payment processors, keep your information confidential and secure, although they are ultimately outside of our control.

By using our services, you acknowledge that you understand and accept these risks.

8. International Data Transfer

We may transfer parts of your data outside the European Economic Area (EEA). In such cases, we ensure adequate protection is in place, such as standard contractual clauses or other GDPR-compliant safeguards.

9. Cookies

Our website uses cookies to improve user experience. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy as needed. We encourage you to review this policy regularly to stay informed of any updates.

11. Changes to This Privacy Policy

If you have any questions about this Privacy Policy or your rights, please contact us at:

Vignita AS

[email protected]

Seterstøavegen 2C, 2150 Årnes, Norway