Privacy Policy
Last Updated: October 8, 2025
This Privacy Policy describes how Clientable (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website www.clientable.ai use our services, or interact with us.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Company Information
Business Name: Clientable
Address: 244 5th Ave #2, New York, NY 10001, United States
Support Email: [email protected]
2. Information We Collect
We collect information in the following ways:
A. Information You Provide to Us
When you:
Book a demo or create an account
Subscribe to our service or newsletters
Contact us via email or chat
We may collect:
Full name
Business name
Email address
Phone number
Job title or role
Payment information (if applicable)
B. Information Automatically Collected
When you visit our website, we automatically collect certain data such as:
IP address and device information
Browser type and version
Time zone and location data
Pages visited and time spent on site
Cookies and analytics data
C. Information from Third Parties
We may receive limited information from integrations or partners you connect to our platform (e.g., CRM systems, Google Calendar, or other scheduling tools).
3. How We Use Your Information
We use your information to:
Provide, maintain, and improve our services
Process demo bookings and account registrations
Send product updates, educational content, and promotions (if you opt-in)
Communicate with you regarding your account, demo, or technical issues
Analyze performance, usage, and trends to improve user experience
Comply with legal obligations
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal bases for processing your data include:
Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests, such as improving our services and communications
5. How We Share Information
We do not sell or rent personal information.
We may share your data only with:
Service Providers: Trusted vendors who help us operate the platform (e.g., hosting, payment processors, CRM integrations).
Legal Authorities: When required by law or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that process.
All partners and third parties are required to protect your information under strict confidentiality agreements.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality
Analyze site traffic and usage
Personalize content and communications
You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Note that disabling cookies may affect certain site features.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
When information is no longer required, it is securely deleted or anonymized.
8. Data Security
We use administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration.
While no system is completely secure, we follow industry best practices (including encryption and access controls) to minimize risk.
9. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
Access your data and request a copy
Correct inaccurate information
Request deletion (“Right to be forgotten”)
Object to processing or restrict data use
Withdraw consent at any time
To exercise these rights, contact us at [email protected]
We will respond within 30 days of receiving your request.
10. International Data Transfers
If you access our services from outside the United States, your data may be transferred to and processed in the U.S. By using our platform, you consent to this transfer and acknowledge that the U.S. may not provide the same level of data protection as your home country.
11. Children’s Privacy
Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe a child has provided us with information, please contact us immediately to have it deleted.
12. Email and Marketing Communications
If you subscribe to our mailing list or book a demo, we may send you marketing communications about new features or offers. You can unsubscribe anytime by clicking “unsubscribe” in the email or contacting us directly.
We only send marketing content to users who have opted in.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
We encourage you to review this policy periodically to stay informed about how we protect your information.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
Clientable
244 5th Ave #2
New York, NY 10001 United States