Terms & Conditions
Last updated: October 8, 2025
Welcome to Clientable. These Terms and Conditions (“Terms”) govern your access to and use of the website located at www.clientable.ai
(“Website”) and any related services provided by Clientable (“we,” “us,” or “our”).
By accessing or using our Website or services, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.
1. Company Information
Business Name: Clientable
Address: 244 5th Ave #2, New York, NY 10001, United States
Support Email: [email protected]
2. Description of Service
Clientable provides AI-powered appointment automation software designed to help insurance agencies, brokers, and related professionals automate lead response, follow-up, and booking processes (“Service”).
Our platform may include demo access, subscription services, integrations, analytics, and customer support to improve sales and lead management efficiency.
3. Eligibility
By using our Website or Services, you represent that you are at least 18 years old and have the legal capacity to enter into this agreement.
If you use Clientable on behalf of a business or organization, you confirm that you have authority to bind that entity to these Terms.
4. Accounts and Access
To access certain parts of the Service, you may be required to create an account. You agree to:
Provide accurate, complete, and current information.
Maintain the confidentiality of your login credentials.
Be responsible for all activities that occur under your account.
We reserve the right to suspend or terminate accounts if fraudulent or abusive activity is detected.
5. Subscription and Payment Terms
Certain parts of the Service may require payment (such as setup fees, monthly subscriptions, or usage-based charges).
By purchasing a plan, you agree to pay the listed fees and authorize us to charge your payment method automatically on a recurring basis unless canceled.
All fees are non-refundable unless otherwise stated in writing. Pricing may change with notice provided via email or on the Website.
6. Cancellations and Termination
You may cancel your subscription at any time through your account settings or by contacting [email protected]
Upon cancellation, your access will remain active until the end of your billing period, after which your account and associated data may be deleted.
We reserve the right to suspend or terminate your access for violation of these Terms or misuse of the Service.
7. Intellectual Property
All content on this Website, including text, graphics, software, trademarks, and branding, is owned or licensed by Clientable and protected under applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to use the Service for business purposes. You may not copy, modify, resell, or reverse-engineer any part of the platform without prior written consent.
8. Acceptable Use
You agree not to use the Service for any unlawful purpose or in any way that could harm, disable, or impair our platform or interfere with other users’ experience.
Prohibited uses include:
Sending spam or unauthorized communications
Uploading harmful code or malware
Collecting data from the platform without consent
Violation of these rules may result in immediate account termination.
9. Data Privacy
We value your privacy. Information collected through our Website or Services is governed by our [Privacy Policy], which forms part of these Terms.
By using our Services, you consent to our collection and use of your information as outlined in the Privacy Policy.
10. Third-Party Tools and Integrations
Clientable may integrate with third-party platforms (such as CRMs, calendars, or messaging tools).
We are not responsible for third-party services, their functionality, or their data-handling practices. You use these integrations at your own discretion and subject to their own terms.
11. Disclaimers
Clientable provides its Services “as is” and “as available.”
We do not guarantee uninterrupted operation, error-free functionality, or specific business outcomes. While we strive to enhance lead response and appointment conversion, results vary depending on your business, industry, and usage.
To the fullest extent permitted by law, we disclaim all warranties, whether express or implied.
12. Limitation of Liability
To the maximum extent permitted by law, Clientable and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use or inability to use the Service.
Our total liability for any claim shall not exceed the amount you paid to Clientable in the preceding three months.
13. Indemnification
You agree to indemnify and hold harmless Clientable, its employees, affiliates, and partners from any claims, damages, or expenses (including attorney fees) arising from your misuse of the Service or violation of these Terms.
14. Modifications to Terms
We may update or modify these Terms at any time. Updates will be posted on this page with the revised date. Continued use of the Service after changes constitutes acceptance of the new Terms.
15. Governing Law
These Terms are governed by the laws of the State of New York, United States. Any dispute arising under or related to these Terms shall be resolved exclusively in the state or federal courts located in New York County, NY.
16. Contact Information
For any questions about these Terms, please contact us:
Clientable
244 5th Ave #2
New York, NY 10001 United States