Loan Officer Support

Innovative Solutions at the Deal Desk

Our Deal Desk, led by the experienced David Smith, is designed to find creative solutions for any loan scenario. Whether you’re facing a complex case or a unique borrower situation, David’s expertise ensures that almost any challenge can be met with a viable solution.

This support system empowers loan officers of all experience levels to confidently handle diverse cases, enhancing their ability to serve clients effectively.

Streamlined Leadership for Enhanced Loan Officer Support

Our company stands out by having high-level ownership directly involved in the origination process. This unique structure eliminates multiple layers of management that may not be intimately familiar with the challenges and nuances of loan origination.

By doing so, we ensure that our leadership is not only experienced but also actively engaged in understanding and addressing the real-time needs of our clients and staff.

This hands-on approach allows us to provide expert guidance and support to our loan officers, helping them achieve the production levels they aim for with efficiency and expertise.

Continuous Professional Development

Continued learning and professional development are pillars of our support for loan officers. We provide ongoing training and resources that help our team stay ahead of industry trends and regulatory changes.

This commitment to education helps every loan officer at First Coast enhance their skills and grow their career, regardless of their starting point.

Commitment to Excellence in Loan Processing

At our company, ensuring your loans are cleared to close at least 7 days prior to the scheduled closing date is not just an aspiration—it’s our standard.

This rigorous practice is vigilantly upheld by our operations management team, who monitor the process daily to guarantee that all requirements are met well ahead of time. This proactive approach allows us to resolve any potential issues swiftly and ensures that both clients and partners experience a seamless and efficient closing process.

By setting such high standards, we not only enhance client satisfaction but also reinforce the reliability and excellence of our service in the competitive mortgage landscape.

Unmatched Marketing Support for Loan Officers

At First Coast Mortgage Funding, we provide our loan officers with exceptional marketing support led by our seasoned professionals, Kelly Capozzi and Tony Monell.

Kelly brings a wealth of experience in marketing, public relations, and event management. She is pivotal in driving our brand’s growth and presence, managing our social media platforms, and designing compelling marketing materials that resonate with our audience.

Her expertise in relationship-building with industry professionals enhances our network and fosters significant business opportunities.

Tony Monell complements our marketing strategy with his skills in digital marketing and technology. Since 2008, Tony has developed a deep expertise in website design, videography, and online advertising, ensuring our loan officers have the cutting-edge tools and strategies to succeed in today’s digital world.

Together, Kelly and Tony ensure that our loan officers are equipped with top-tier marketing support, from social media campaigns to personalized branding efforts, enabling them to thrive in the competitive mortgage industry.