Koert Knights Real Estate Services
Effective Date: Jan 1st, 2026

SMS Messaging Terms & Compliance

1. Program Description

This messaging program sends appointment confirmations, appointment reminders, consultation scheduling notifications, follow-up communications, and customer support messages to customers who have contacted Koert Knights Real Estate Services through our website, scheduling forms, consultation forms, or other communication channels and have explicitly opted in to receive SMS notifications.

Opt-in consent is collected through website forms with a dedicated SMS consent checkbox. Messages may include:

Appointment confirmations

Consultation reminders

Schedule updates

Rescheduling notifications

Customer support communications

Real estate inquiry follow-ups

Property search updates requested by the customer

Service-related notifications

Message frequency varies based on your interaction with our services.

2. Cancellation Instructions

You may cancel SMS communications at any time.

Text "STOP" to the number that sent you the message. After sending "STOP," you will receive confirmation that you have been unsubscribed.

Following confirmation, you will no longer receive SMS messages from us unless you opt back in.

To rejoin, complete an opt-in form again through our website or contact us directly.

3. Support Information

If you experience issues with our messaging program, reply "HELP" to any SMS communication or contact us directly:

Email: [email protected]
Phone: (713) 482-1210

Business support is available during standard operating hours.

4. Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply to messages sent to you from us and from you to us.

Message frequency varies based on:

Appointment activity

Consultation scheduling

Customer inquiries

Service usage

Requested property communications

Contact your mobile provider regarding messaging or data plan questions.

6. Supported Carriers

Our SMS program supports major United States wireless carriers including:

AT&T

Verizon

T-Mobile

Sprint

Most regional U.S. carriers

Carrier participation may vary.

7. Age Restriction

You must be at least 18 years old to participate in our SMS communications program.

8. Privacy Policy

For information regarding how we collect, store, and use information, please review our Privacy Policy available through our website.

We comply with applicable communication laws and regulations, including:

Telephone Consumer Protection Act (TCPA)

CTIA Messaging Principles and Best Practices

Applicable federal and state communication regulations

General Terms

This website (the "Site") is owned and operated by Koert Knights Real Estate Services ("Company," "we," "our," or "us").

By accessing or using this Site, you agree to comply with and be bound by these Terms of Service, our Privacy Policy, and any additional terms applicable to specific services offered through our website.

Accessing the Site in any manner, automated or otherwise, constitutes acceptance of these Terms.

We reserve the right to update these Terms of Service at any time. Updated terms will be posted on this page with the revised effective date.

Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

Real Estate Advisory Disclaimer

Information provided through this Site is intended for informational and educational purposes only.

Real estate decisions involve financial, legal, and market considerations that vary by individual circumstances.

No information provided through this Site constitutes:

Legal advice

Financial advice

Tax advice

Lending advice

Guaranteed investment outcomes

Users should consult licensed professionals regarding legal, financial, lending, tax, or investment matters before making real estate decisions.

Property availability, pricing, market conditions, builder incentives, and investment opportunities may change without notice.

Intellectual Property Rights

Our Limited License to You

All content on this Site, including but not limited to:

Text

Logos

Graphics

Branding

Images

Property information

Website design

Marketing materials

Videos

Downloadable materials

is owned by Koert Knights Real Estate Services and protected under applicable copyright, trademark, and intellectual property laws.

The Site is provided solely for personal, non-commercial use.

You may not:

Reproduce

Republish

Sell

Modify

Distribute

Copy

Exploit

Create derivative works

without prior written authorization.

You may download or print individual pages for personal, non-commercial use only.

Your License to Us

By submitting content to us, including:

Contact forms

Testimonials

Reviews

Photos

Messages

Social media submissions

you represent that you own the material or have permission to provide it.

You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, publish, display, modify, and distribute submitted materials for business and marketing purposes.

Third-Party Services & Links

Our Site may contain links to third-party websites, vendors, lenders, builders, service providers, or referral partners.

We do not control or guarantee:

Accuracy

Availability

Quality

Reliability

Policies

Services offered by third parties

Third-party interactions are solely between you and the external provider.

We are not responsible for losses or damages arising from third-party services.

New Construction & Builder Disclaimer

For new construction services, we may provide guidance regarding builder contracts, upgrades, negotiations, and purchasing considerations.

Builder pricing, incentives, specifications, timelines, and availability are determined solely by builders and may change without notice.

We do not guarantee builder performance, construction schedules, or future property values.

International & Referral Services Disclaimer

We may connect customers with trusted real estate professionals nationwide and internationally.

Referral relationships do not constitute guarantees regarding:

Service quality

Transaction outcomes

Property performance

Investment returns

Clients remain responsible for conducting independent due diligence.

No Guarantee of Results

Real estate outcomes vary based on market conditions and individual circumstances.

We do not guarantee:

Property appreciation

Investment performance

Transaction approval

Financing approval

Sale timelines

Purchase success

Specific financial outcomes

Past performance does not guarantee future results.

Registration & Account Security

If Site registration becomes available, users agree to provide accurate and complete information.

You are responsible for safeguarding login credentials and activities occurring under your account.

If unauthorized access is suspected, notify us immediately:

Email: [email protected]

We are not responsible for losses arising from failure to secure account credentials.

Limitation of Liability

To the fullest extent permitted by law, Koert Knights Real Estate Services shall not be liable for:

Direct damages

Indirect damages

Incidental damages

Consequential damages

Lost profits

Business interruption

Data loss

arising from use of this Site or reliance on Site information.

All Site services are provided "AS IS" and "AS AVAILABLE."

Indemnification

You agree to indemnify and hold harmless Koert Knights Real Estate Services, affiliates, representatives, employees, contractors, and agents against claims, damages, liabilities, costs, and expenses arising from:

Violation of these Terms

Improper Site use

Violation of laws

Third-party claims resulting from your conduct

Termination

We reserve the right to suspend or terminate Site access without notice for conduct that violates these Terms or applicable law.

Upon termination, all rights granted under these Terms immediately cease.

Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Texas.

Any disputes arising under these Terms shall be resolved exclusively through binding arbitration or courts located within Texas, where permitted by law.

Changes to Terms

We reserve the right to update these Terms of Service periodically.

The latest version will remain available through our website and will include the current effective date.

Contact Information

Koert Knights Real Estate Services
License No. 840078-SA

520 Post Oak Blvd., Suite 455
Houston, TX 77027

Phone: (713) 482-1210

Email: [email protected]