1. Introduction

Welcome to PluggOfMiami (“we,” “our,” or “us”). By accessing our website or submitting a reservation request, you agree to comply with and be bound by these Terms & Conditions.

These terms apply to all concierge services, bookings, reservation inquiries, and experiences offered through PluggOfMiami.

2. Concierge & Booking Services

PluggOfMiami operates as a luxury concierge and booking coordination service connecting clients with third-party luxury experience providers, including:

• Yacht charters

• Exotic car rentals

• Jet ski rentals

• VIP nightlife reservations

• Chauffeur services

• Luxury accommodations

• Custom Miami experience packages

All reservations are subject to availability, approval, pricing confirmation, and vendor acceptance.

3. Reservation Requests

Submitting a form on our website does not guarantee a confirmed reservation.

A booking is only confirmed after:

• Availability has been verified

• Pricing has been approved

• Required deposits or payments are received

• Confirmation is provided by our concierge team

4. Pricing & Payments

Pricing may vary depending on:

• Dates and availability

• Seasonal demand

• Group size

• Requested upgrades or add-ons

Deposits may be required to secure reservations.

Final pricing, payment instructions, and booking details will be communicated directly by our concierge team.

5. Cancellation & Refund Policy

Cancellation and refund policies vary depending on the service provider and reservation type.

Certain bookings, deposits, or last-minute reservations may be non-refundable.

Clients are responsible for reviewing cancellation terms before confirming payment.

6. Third-Party Providers

PluggOfMiami works with independent third-party vendors and luxury service providers.

While we aim to partner only with trusted providers, we are not responsible for:

• Vendor delays

• Weather conditions

• Mechanical issues

• Service interruptions

• Accidents or damages

• Third-party conduct or policy changes

All services remain subject to the terms of the individual provider.

7. Client Responsibilities

Clients agree to:

• Provide accurate booking information

• Follow all safety instructions and provider rules

• Respect local laws and venue policies

• Assume responsibility for damages caused by their group

Any additional fees, damages, or penalties incurred during a booking may be the responsibility of the client.

8. Luxury Experience Policies

Some experiences may include:

• Security deposits

• Age requirements

• ID verification

• Liability waivers

• Capacity restrictions

Failure to comply with provider requirements may result in denied service without refund.

9. Website Use

You agree not to:

• Misuse the website

• Submit fraudulent inquiries

• Attempt unauthorized access to systems

• Copy or reproduce website content without permission

All website content, branding, and materials remain property of PluggOfMiami.

10. Limitation of Liability

PluggOfMiami shall not be liable for:

• Indirect or incidental damages

• Missed reservations caused by external factors

• Travel interruptions

• Third-party disputes

• Losses resulting from vendor services

All experiences are booked at the client’s own discretion and risk.

11. Privacy

Use of our website is also governed by our Privacy Policy regarding collection and handling of personal information.

12. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice.

Updated terms will be posted on this page.

13. Contact Information

For questions regarding these Terms & Conditions, contact:

Email: [email protected]
Instagram: @PluggOfMia