Terms & Conditions

BENDplumbing
Last updated: 23/01/2026

1. Introduction

These Terms & Conditions govern the use of electronic communications and website interactions provided by BENDplumbing (“we”, “us”, or “our”).

By using our website, submitting an enquiry, or providing your contact details, you agree to these Terms & Conditions.

These terms relate specifically to website use and electronic communications.

2. Messaging Consent

By providing your phone number or contact details, you consent to being contacted by BENDplumbing via phone call, email, or SMS where applicable.

Consent may be provided through, but is not limited to:

Website enquiry forms
Online booking forms
Verbal communication
Other lawful means

You may withdraw your consent at any time.

3. Message Types and Frequency

Electronic communications may include, where applicable:

Appointment confirmations or reminders
Updates related to your enquiry
Follow-ups or service-related notifications
Important information relevant to your request

Message frequency will vary depending on your interaction with us.

4. Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying STOP to any message.

Once you opt out, you will no longer receive SMS communications unless you re-consent.

5. Message and Data Charges

Standard message or data charges may apply depending on your mobile plan and provider.
Any costs associated with sending or receiving messages are your responsibility.

6. Message Delivery

While we take reasonable steps to ensure messages are sent successfully, delivery is subject to mobile network availability and other factors outside our control.

As a result, message delivery may occasionally be delayed or unsuccessful.

7. User Obligations

You agree to use our website and communication channels lawfully and respectfully.

You must not:

Misuse our communication systems
Engage in abusive, misleading, or unlawful behaviour
Attempt to interfere with or disrupt our services

8. Compliance with Laws

All communications are conducted in accordance with applicable Australian laws and regulations, including those relating to privacy and electronic communications.