1. Information We Collect

We may collect the following types of information:

Personal information: such as your name, email address, phone number, and any other details you provide through contact forms or emails.

Business information: details related to your company or project when engaging our services.

Usage data: including your IP address, browser type, pages visited, and the date and time of your visit (collected automatically through cookies and analytics tools).

2. How We Use Your Information

Your information is used to:

Respond to enquiries and provide requested services.

Manage bookings, invoices, and project communication.

Improve our website, services, and customer experience.

Comply with legal or regulatory requirements.

We will only use your personal information for the purposes for which it was collected and as permitted by law.

3. Legal Basis for Processing

Jess Dephu Consulting processes personal data based on:

Your consent (e.g. when submitting a contact form).

The performance of a contract (when you engage our services).

Our legitimate interests (e.g. improving services and maintaining business operations).

4. Data Storage and Security

We take appropriate technical and organisational measures to keep your personal data secure and prevent unauthorised access, loss, or misuse.

Your information is stored securely within the United Kingdom or other GDPR-compliant jurisdictions.

5. Sharing Your Information

We do not sell, trade, or rent users’ personal information.

We may share limited data with trusted third-party service providers (such as payment processors or cloud-based software) who assist in delivering our services. These providers are required to keep your information secure and process it only in accordance with our instructions.

6. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience and analyse site traffic.

You can adjust your browser settings to refuse cookies, but some parts of the website may not function properly as a result.

7. Your Data Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you.

Request correction of inaccurate or incomplete data.

Request deletion of your personal data.

Object to or restrict certain types of processing.

Withdraw consent where processing is based on consent.

To exercise your rights, please reach out to us via the contact form available on our website.

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8. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

After this period, your data will be securely deleted or anonymised.

9. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

10. Children’s Privacy

Our services are not directed toward children under 16 years of age. We do not knowingly collect personal information from anyone under 16.

11. Changes to This Policy

Jess Dephu Consulting reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with a revised “last updated” date.