Welcome to Jess Dephu Consulting. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Company Information

Jess Dephu Consulting provides market research consultancy and virtual assistant services.

Registered and operating in the United Kingdom.

2. Services Provided

Jess Dephu Consulting offers professional market research consultancy, training, and virtual executive support services.

All services are delivered as described on this website or agreed upon in writing with the client.

We reserve the right to update, modify, or discontinue any service at any time without prior notice.

3. Pricing and Payment

Service rates are clearly stated on our website or within the client’s proposal.

All prices are listed in GBP (£) unless otherwise stated.

Payments are due as agreed in the service proposal or invoice terms.

Late payments may result in delays or suspension of services until payment is received.

Advance payments (e.g., retainers or minimum-hour bookings) are non-refundable.

4. Client Responsibilities

Clients are responsible for providing accurate and complete information necessary for project delivery.

Delays or errors resulting from incomplete or inaccurate information are not the responsibility of Jess Dephu Consulting.

5. Confidentiality

Jess Dephu Consulting respects the confidentiality of all client information.

All sensitive data, materials, and communications will be kept strictly confidential and will not be shared with third parties, except where required by law.

6. Intellectual Property

All materials, reports, templates, and content created by Jess Dephu Consulting remain the property of Jess Dephu Consulting unless otherwise agreed in writing.

Clients may use deliverables for their internal business purposes only and may not reproduce or distribute them without prior consent.

7. Cancellations and Refunds

Clients may cancel services by providing written notice.

For ongoing support or retainer packages, unused hours within the billing period cannot be refunded or carried forward.

Refunds are not available once work has commenced or services have been delivered.

8. Limitation of Liability

While every effort is made to ensure high-quality, reliable work, Jess Dephu Consulting is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

Our total liability will not exceed the total amount paid by the client for the specific service in question.

9. Third-Party Tools and Links

Jess Dephu Consulting may use third-party software, websites, or platforms to deliver services.

We are not responsible for the performance, content, or data practices of these third parties.

10. Data Protection

Jess Dephu Consulting complies with the UK Data Protection Act 2018 and GDPR requirements.

Client data will only be used for the purpose of providing agreed services and will not be shared with third parties without consent.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Updates to These Terms

Jess Dephu Consulting reserves the right to update these Terms and Conditions at any time.

The updated version will be posted on this website with the revised date, and continued use of the site constitutes acceptance of those changes.