Tinker Time Labs Privacy Policy

1. Introduction

Welcome to Tinker Time Labs (“TTL,” “we,” “us,” or “our”). At Tinker Time Labs, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, disclosure, and protection of your personal data when you visit our website or engage with our services, including AI programs, assessments, and digital communications.

By using our services or providing your personal information to us, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1. Information You Provide:

We may collect personal information you voluntarily provide to us when you interact with our website or programs. This may include:

Name

Email address

Contact information

Company name

Billing information

Content submitted through our forms or services

2.2. Automatically Collected Information:

We may collect certain technical information automatically, including:

IP address

Browser type and version

Operating system

Date and time of access

Referring website

Usage data related to our services

2.3. Cookies and Similar Technologies:

We may use cookies, web beacons, and similar tools to enhance your website experience. For more, see our Cookie Policy.

3. How We Use Your Information

We may use your personal data for the following purposes:

3.1. Service Delivery

To provide and manage our services, such as AI assessments, chatbot interaction, and readiness tools.

3.2. Communication

To respond to inquiries, send updates, and deliver key service-related information.

3.3. Marketing

To send newsletters, event updates, or other promotional materials (opt-out options always provided).

3.4. Analytics

To monitor website activity, improve functionality, and enhance your experience.

3.5. Legal Compliance

To fulfill any legal obligations or enforce our rights.

4. Data Sharing and Disclosure

We do not sell your data. We may share it only under the following circumstances:

4.1. Service Providers

Trusted third parties who help us deliver services (e.g., email providers, cloud platforms) and are bound to confidentiality agreements.

4.2. Legal Requirements

When required to comply with legal obligations or protect our legal rights.

4.3. Business Transitions

If TTL is involved in a merger or acquisition, your data may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational safeguards to protect your information. However, no method of digital storage or transmission is completely secure. Use of our services is at your own risk.

6. Your Choices and Rights

6.1. Access & Correction

You may request access to or correction of your personal information at any time.

6.2. Consent Withdrawal

Where applicable, you can withdraw consent for data processing.

6.3. Communication Preferences

You may unsubscribe from marketing emails using the links provided in those communications.

7. Contact Us

If you have any questions, requests, or concerns about this policy or your personal data, please reach out to:

Tinker Time Labs

📧 Email: [email protected]

8. Changes to This Policy

This Privacy Policy may be updated occasionally to reflect changes in our practices. We will post any updates directly on our site and indicate the effective date.

9. Governing Law

This Privacy Policy is governed by the laws of [Jurisdiction] and interpreted accordingly.

A2P (Application-to-Person) Messaging Policy

1. Introduction

At Tinker Time Labs, we are committed to upholding compliance and transparency in all messaging activities. This includes Application-to-Person (A2P) messaging used for notifications, appointment reminders, AI interactions, and lead engagement.

2. Purpose

This policy ensures:

Proper use of A2P communication channelsFull compliance with all laws and regulationsResponsible handling of user dataA respectful and transparent communication experience

3. A2P Guidelines

User Consent: All users must opt-in to receive automated messages via web forms, checkboxes, or other documented methods.Message Quality: TTL screens all messaging for clarity, professionalism, and relevance. Spam, offensive content, or misleading promotions are strictly prohibited.Frequency: Messaging is limited to relevant service interactions or agreed-upon updates.Opt-Out: Users may unsubscribe or opt out at any time using provided instructions (e.g., replying “STOP”).Data Protection: All user data is handled securely and in accordance with our privacy policy.Security Measures: We implement safeguards to prevent misuse, spam, or unauthorized system access.

4. Roles & Responsibilities

TTL Leadership: Responsible for overseeing compliance and ethical use of A2P channels.Staff: Trained to maintain appropriate use of messaging platforms.Compliance Lead: Ensures adherence and monitors for violations.

5. Violations

Any violation of this policy may result in restriction of access, legal consequences, or disciplinary action, as applicable.

6. Review Cycle

This policy is reviewed bi-annually and adjusted based on regulatory changes, platform updates, or service expansion.

7. Questions?

For questions or to report an issue, please contact:

📧 [email protected]